So impressed with the personal and excellent customer service I received when I had a query with my order. Sometimes online companies are fine until you have a problem and then it is impossible to con... See more
Company replied
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So impressed with the personal and excellent customer service I received when I had a query with my order. Sometimes online companies are fine until you have a problem and then it is impossible to con... See more
Company replied
iphone 12 mini case. Wanted a premium leather case. This looked good. Delivery and communication was fine and quick. case is very poor quality considering it is £50 + postage. doesnt fit t... See more
Company replied
Ordered a gift - for my daughter passing her degree - 1/7/25 and still not received ! No notification - even after chasing things up I was fibbed off with another promised delivery date which never... See more
Company replied
I love Not-Another-Bill. I have had such exciting and diverse gifts since I joined, not a dud amongst them. I can keep the gifts myself or give them as gifts. Particular favourites include all the jew... See more
Our vision is to be the most unique gift service in the world. We strive to source, create and deliver gifts that excite, inspire and delight our customers. With a passion for the finer details, and quality personalisation we are your experts in gifting. From our boxes, ribbons and beautiful tissue paper to the personalised letter explaining about the present, we really consider how the whole experience looks and feels.
Unit 10, 69 St Marks Road, W10 6JG, London, United Kingdom
Replied to 100% of negative reviews
Typically replies within 48 hours
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I would definitely recommend this company. Searching for gifts can be really difficult, but as soon as I visited their website I realized everything was so unique and wonderful, made with love and care.
The delivery is fast, and the package is amazing; making each gift look more expensive than it actually is.
There is no doubt that I'll keep ordering from them whenever I have the chance!
I ordered a package before Christmas and unfortunately the postal service did not deliver it. I contacted Notanotherbill and they directly responded helping me to locate the package. After a few calls and attempts to find the package I asked them to send me the package again so that it would arrive on time. They apologised and sent a new package via Express. After the other package arrived at the postal station a few days later, I asked them if I should send it back. They told me it is a present and I should keep it. Great customer service and very quick response. I love the products. Thanks again.
I bought a personalised iPhone 6 case for my wife for Christmas. At nearly £40 delivered I was annoyed to find the case is made as a universal fit for phones upto an iPhone 8 therefore it fits very poorly around the camera at the back of the iPhone 6. No refund was offered. I wouldn’t buy from here again and advise against buying the phone cases for an iPhone 6 model (In my opinion this issue should be clearly noted in the product description online)

Reply from Not Another Bill
I didn’t received my order. The tracking indicate that my parcel was delivered on mailbox but it was not... I wrote to not another bill, had a first short answer and no news since 1 week. When I spend €70 for an iPhone case I hope some news... it was a gift for a friend, I had to buy something else !
Very bad experience and loose €70.

Reply from Not Another Bill
Amazing product, beautiful attention to detail and packaging!
Very bad customer service. An I can’t be bothered attitude.
I inadvertently put a wrong address for my gift. It is now lost. The post office claim they delivered it, the recipient declined the delivery.
I can’t chase with the post office as I wasn’t the customer. Not another bill have refused to help. Just suggested I reorder the gift! I have, but from another company!

Reply from Not Another Bill
Fantastic! Everything about not another bill is extremely impressive.
I regularly shop with Not-Another-Bill. The personalised gifts are great quality and they always deliver them in such speedy times.
Would recommend.
Fantastic selection of products. Not another bill has become my go to for original, quirky gifts. Great customer service too.
Really good product and great customer service!!
I LOVE Not Another Bill - amazing selection of products, great customisation options and everything always arrives promptly and beautifully packaged. Wonderful customer service too - couldn't recommend highly enough.
Always excellent products and 3 x recent gifts for friends have been appreciated and admired. Personalised stuff is particularly nice. The new mum kit was a hit for my friend in Germany.
Not another bill is a monthly rendez-vous that has the power of always cheering me up: when I get gifts that are perfect for me I feel as satisfied as a child on their birthday, while when I get things that remind me of my friends or relatives, I put them in my closet waiting for Xmas to give them as presents to my family or friends.
Great customer service, amazing choice, extremely high quality... I strongly recommend Not another bill!
really bad experience with them and will never use again. Misleading info online, making me believe I would purchase a whole set of items. Only one arrived and excruciatingly expensive, as a result of the mishap. Why have pictures of several items, if only one of them is the one that is sold? Really disappointing experience.

Reply from Not Another Bill
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