North Fashion Store Reviews 

1,246
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 764 reviews, most reviewers were somewhat happy with their experience overall. Consumers often find the website very easy to navigate and genuinely appreciate the stylish, attractive clothing designs showcased online. Many people mention that the ordering process is completely straightforward and shipments arrive to provide comfortable, versatile daily outfits. Furthermore, shoppers frequently share that they enjoy wearing these pleasant items for various casual occasions. However, some reviewers were not happy with the poor quality of the fabrics and unexpected sizing issues. Customers also noted that returning items is frustratingly difficult and expensive because packages must be sent back to Italy.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and sizing. While many shoppers praise... See more

Order

Users describe ambiguous interactions with order, highlighting both positive and negative experiences. Many... See more

Quality

Consumers find quality to be ambiguous, with highly mixed experiences regarding products. Many reviewers... See more

Return policy

Reviewers highlight negative aspects of return_policy, describing the process as a nightmare and nearly... See more

Website

People report ambiguous experiences with website features and ordering. While many reviewers praise the... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I ordered on the 24th July but it has not been delivered yet. I have had no further communication about time of delivery even though I sent an email asking for when I would receive my order. I cannot... See more

Rated 4 out of 5 stars

The clothes are very attractive on the website. Sizing a bit confusing - am still not sure if I ordered correctly and a bit concerned about the return procedure after reading other comments. The cloth... See more

Rated 4 out of 5 stars

I’ve seen these outfits before online and thought they looked very cool and smart but still casual. I saw the blue outfit on a passing lady recently and it confirmed I had to had one myself. I’ve orde... See more

Rated 4 out of 5 stars

I have yet to receive my order but have had constant e.mails about my experience which is very frustrating I have already completed several surveys. If the products are as good as they look i will... See more


Company details

  1. Women's Clothing Store

Written by the company

NORTH offers unique pieces for the aspirational and revolutionary set.


Contact info

3.4

Average

TrustScore 3.5 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 13% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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3.4

All reviews

(1,246)

743 reviews in the last 12 months

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Rated 4 out of 5 stars

Quality of items were good when they…

Quality of items were good when they arrived. Very friendly, helpful staff kept in touch. Had problems with one order when there was an issue (?technical) which resulted in 3 identical items awaiting payment, which I couldn't cancel on the app. I will definitely return to this company. Well done and thank you!

12 June 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy

I received the order after a very long time. What a disappointment. The fabric, which is supposed to be linen, isn't—and the quality is terrible. The cut of the trousers is awful; they are poorly made. Returning them is nearly impossible, as the cost is almost equal to the price of the item itself. I feel like I’ve been scammed. They look beautiful in the photos; I’ve lost nearly 100 dollars.

12 June 2026
Unprompted review
Rated 1 out of 5 stars

Returning unfit goods

Ordered the relaxed suit in April.
Arrived May but item was massive even though I had ordered the smallest size.
Return process was a small and very frustrating.
Not only did I have to take and send a photo of the item I had to describe I full detail why it was too big!
I then had instructions through on how to return
VIA tracked International post to Italy costing £14.45.
Several emails chasing the return last week the parcel was returned to me as it was refused at customs!!
Emailed company and was told to retain the item and I could have a voucher for full amount to spend on something else.
OR zI could take a refund of 70%.
£44.00 plus 14.45 postage approx £39?
Refund received £26
Will not be using them again

Bought a similar item from shein £13.99
Lovely.

12 April 2026
Unprompted review
Rated 2 out of 5 stars

Less than expected

Very long delivery wait. Poor quality fabrics, garments were a mixture of cotton and linen looked cheap. Finishing fairly skimpy. I will not be ordering again. The website makes everything look desirable but the reality is the complete opposite.

9 June 2026
Unprompted review
Rated 1 out of 5 stars

Returns IMPOSSIBLE!

This company makes returns IMPOSSIBLE!!! Website advertises “risk free returns”. This is NOT the case. I returned items over 4 months ago and still haven’t received a refund!!!

Though my items were shipped to me from a Canadian address, I had to return them to small town in Italy. I have reached out to North Fashion numerous times and they are not at all helpful.

BUYER BEWARE!

19 February 2026
Unprompted review
Rated 2 out of 5 stars

Poor quality garment

The quality of the garment is very poor, it should contain linen but there appears to be no evidence of linen in the material
Cheap and nasty.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

North fashion,I lift my hat for their…

North fashion,I lift my hat for their kind politeness and forever help, I was refunded a voucher to purchase goods that would fit me, they gave me the assistance I needed leaving me a very satisfied customer. They did not shun me away but took me under their wing,and supported me. Im so looking forward to my new purchase. I explained my size and anything else that would be of good choice. I will definitely buy from their website as I know they will be helpful. Keep up your good work ladies we need more kind helpful people like you in our times. Gid bless you.🙏🏿

9 June 2026
Unprompted review
Rated 1 out of 5 stars

Quality of garments is poor and

Quality of garments is poor and, sizing is off requiring need to exchange items. This process is costly and cumbersome. To learn that things have to be returned to Puglia for a large shipping fee has discouraged customers from returning something they cannot use or do not want. Website gives the illusion that you are dealing with US company. People ultimately decide to absorb the cost rather than fight the battle. Possible scam.

5 May 2026
Unprompted review
Rated 4 out of 5 stars

I love the fit and the fabric

I love the fit and the fabric. The sash/belt that came with my order was not sewn all the way. Otherwise I would have given 5 stars. The amount of time to receive my order was much longer than expected but you probably don't have control of that.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order, Web site very clear. Order arrived within a week and is better than expected. Feels really good quality and fits perfectly. Haven't actually worn it yet so don't know how it is going to look after a few washes? Absolutely no complaints so far.

1 June 2026
Unprompted review

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