North Fashion Store Reviews 

1,263
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 776 reviews, most reviewers were somewhat happy with their experience overall. Customers often mention that the online store is easy to navigate and simple to use when placing orders. Many people also appreciate the attractive designs, vibrant colors, and overall presentation of the clothing options available online. However, some reviewers were not happy with the complicated and expensive returns process. Consumers frequently experience unexpected postage costs and difficulties when trying to send unsuitable items back to Italy. Additionally, a few people noted frustrating issues with the confusing sizing charts and poor fabric quality that did not match the actual pictures.

What people talk about most

Product

Customers had ambiguous experiences with product quality and sizing. While many reviewers praised the lovely... See more

Order

Reviewers mention ambiguous feedback about order processes, noting that the website is easy to navigate and... See more

Quality

Consumers find quality to be ambiguous, with highly mixed reactions regarding the clothing. While some... See more

Return policy

Customers consistently note negative experiences with the return policy, describing the process as... See more

Website

Reviewers highlight ambiguous aspects of the website, experiencing both smooth navigation and serious issues.... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I ordered on the 24th July but it has not been delivered yet. I have had no further communication about time of delivery even though I sent an email asking for when I would receive my order. I cannot... See more

Rated 4 out of 5 stars

The clothes are very attractive on the website. Sizing a bit confusing - am still not sure if I ordered correctly and a bit concerned about the return procedure after reading other comments. The cloth... See more

Rated 4 out of 5 stars

I have yet to receive my order but have had constant e.mails about my experience which is very frustrating I have already completed several surveys. If the products are as good as they look i will... See more

Rated 4 out of 5 stars

Very easy to order from this website. Good range of clothing at reasonable pricing. Looking forward to receiving my order and hoping the clothes are true to size. Fingers crossed.


Answered by reviewers

Created with AI, based on reviewer opinions







Company details

  1. Women's Clothing Store

Written by the company

NORTH offers unique pieces for the aspirational and revolutionary set.


Contact info

3.4

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 13% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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3.4

All reviews

(1,263)

761 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Poor quality garment

The quality of the garment is very poor, it should contain linen but there appears to be no evidence of linen in the material
Cheap and nasty.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

North fashion,I lift my hat for their…

North fashion,I lift my hat for their kind politeness and forever help, I was refunded a voucher to purchase goods that would fit me, they gave me the assistance I needed leaving me a very satisfied customer. They did not shun me away but took me under their wing,and supported me. Im so looking forward to my new purchase. I explained my size and anything else that would be of good choice. I will definitely buy from their website as I know they will be helpful. Keep up your good work ladies we need more kind helpful people like you in our times. Gid bless you.🙏🏿

9 June 2026
Unprompted review
Rated 1 out of 5 stars

Quality of garments is poor and

Quality of garments is poor and, sizing is off requiring need to exchange items. This process is costly and cumbersome. To learn that things have to be returned to Puglia for a large shipping fee has discouraged customers from returning something they cannot use or do not want. Website gives the illusion that you are dealing with US company. People ultimately decide to absorb the cost rather than fight the battle. Possible scam.

5 May 2026
Unprompted review
Rated 4 out of 5 stars

I love the fit and the fabric

I love the fit and the fabric. The sash/belt that came with my order was not sewn all the way. Otherwise I would have given 5 stars. The amount of time to receive my order was much longer than expected but you probably don't have control of that.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order, Web site very clear. Order arrived within a week and is better than expected. Feels really good quality and fits perfectly. Haven't actually worn it yet so don't know how it is going to look after a few washes? Absolutely no complaints so far.

1 June 2026
Unprompted review
Rated 1 out of 5 stars

RETURNS NEVER ARRIVE TO FALSE ADDRESS…

So as a follow up from my previous review, matters have declined even worse with this illegal company.
Postage paid, as per their so called terms for returning goods. The item was sent to their Italian address which, they supplied and also vetted the returns label. So I've followed the tracking and noted it cleared customs in Italy, package then handed over to local courier for final delivery. However, that didn't happen. I received an email saying undelivered and being returned to me. ADDRESS IN ITALY NOT KNOWN.
It's outrageous as I've also got another package on its way. So looks like I'm going to end up with £300 worth of inferior, wrong sized items. Cost for return postage in excess of £35.
Next package is currently in customs waiting for clearance, but I would bet this will also fail to find a legitimate address for delivery.
Now in the process of speaking to my lawyer, as i will SUE this company.
DO NOT PURCHASE ANYTHING FROM THIS COMPANY.
Order No's: BEA186126 - BEA186128 - BEA186578

3 June 2026
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Parcel took ages to come and when it did was creased and of really poor quality not worth £42.00 I paid. Trying to return but seems a problematic system to navigate. Don't go near them

3 June 2026
Unprompted review
Rated 5 out of 5 stars

I saw an advert on FB and clicked on…

I saw an advert on FB and clicked on the link. The NFS website was easy to navigate. I used the size chart as I was ordering from the UK. A found what I was looking for easily and aced an order within a few days. I even received a discount code via email. Awaiting my delivery now.

2 June 2026
Unprompted review

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