North Fashion Store Reviews 

1,245
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 764 reviews, most reviewers were somewhat happy with their experience overall. Consumers often find the website very easy to navigate and genuinely appreciate the stylish, attractive clothing designs showcased online. Many people mention that the ordering process is completely straightforward and shipments arrive to provide comfortable, versatile daily outfits. Furthermore, shoppers frequently share that they enjoy wearing these pleasant items for various casual occasions. However, some reviewers were not happy with the poor quality of the fabrics and unexpected sizing issues. Customers also noted that returning items is frustratingly difficult and expensive because packages must be sent back to Italy.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and sizing. While many shoppers praise... See more

Order

Users describe ambiguous interactions with order, highlighting both positive and negative experiences. Many... See more

Quality

Consumers find quality to be ambiguous, with highly mixed experiences regarding products. Many reviewers... See more

Return policy

Reviewers highlight negative aspects of return_policy, describing the process as a nightmare and nearly... See more

Website

People report ambiguous experiences with website features and ordering. While many reviewers praise the... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I ordered on the 24th July but it has not been delivered yet. I have had no further communication about time of delivery even though I sent an email asking for when I would receive my order. I cannot... See more

Rated 4 out of 5 stars

The clothes are very attractive on the website. Sizing a bit confusing - am still not sure if I ordered correctly and a bit concerned about the return procedure after reading other comments. The cloth... See more

Rated 4 out of 5 stars

I’ve seen these outfits before online and thought they looked very cool and smart but still casual. I saw the blue outfit on a passing lady recently and it confirmed I had to had one myself. I’ve orde... See more

Rated 4 out of 5 stars

I have yet to receive my order but have had constant e.mails about my experience which is very frustrating I have already completed several surveys. If the products are as good as they look i will... See more


Company details

  1. Women's Clothing Store

Written by the company

NORTH offers unique pieces for the aspirational and revolutionary set.


Contact info

3.4

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 13% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(1,245)

740 reviews in the last 12 months

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Rated 1 out of 5 stars

Really frustrated

Really frustrated. Clothes don't look like what it looks on website. When tried to return it will cost 20 pounds to return and 57 customs duty. Wrote to the company they reply back saying its customers responsibility. When purchasing they never said that company is based in Italy or anything about customs duty.NEVER going to buy from website .

16 July 2026
Unprompted review
Rated 1 out of 5 stars

I bought an item of clothing from this…

I bought an item of clothing from this site but when it arrived it didn’t look like the picture.
Then I tried to send it back OMG what a per lava.
I had to send it to Italy and it cost £15 postage.
Then it was returned to me so £15 wasted as well as the price of the outfit and delivery.
I was then promised a 70% refund
2 months and 35 emails later still no refund.
I have NEVER experienced anything like this before and I would definitely NEVER buy from this site again.
Definitely a scam

17 May 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY.

DO NOT BUY FROM THIS COMPANY.
ONLY PROBLEMS - 6 MONTHS TO RESOLVE.
Poor quality, random sizing, excruciating customer service, AI written designed to prevaricate until customer rights lapse.

26 January 2026
Unprompted review
Rated 1 out of 5 stars

Material

Material thin like a rag can't get address to send item back Not bothering Was sposed to be linen would have ordered more so its their loss 36pnd 30pence was my loss please do not order from them

13 July 2026
Unprompted review
Rated 5 out of 5 stars

I found this site easy to browse…

I found this site easy to browse through. Each colors were shown on your models - for me that made it easier to see how they look. Everything else was easy to find which included the cost & shipping time. I had no problems thank you.

14 July 2026
Unprompted review
Rated 4 out of 5 stars

Easy to order

Easy to order. Free postage order over £55.00 but one outfit was under hence had to pay postage. I guess to entice one to buy something else, but not in my case, so endured the postage!

14 July 2026
Unprompted review
Rated 4 out of 5 stars

I haven't received my order yet

I haven't received my order yet. But the store was easy to browse and I liked the options. I am leary of buying sets online, as I'm smaller on top than on the bottom, and am hoping and praying I like the fit.

8 July 2026
Unprompted review
Rated 1 out of 5 stars

Some items were not true to their size…

Some items were not true to their size so I returned 2 pairs. I was given a return label going to Italy. I returned in good faith, I paid $40 for the shipping almost half of the returned items, that was in March 2026 and up to now I have not gotten my refund. The response I got is that it arrived in the destination but they’re still tracking it down. Might have been in customs. So I’m filing a complain with the BBB. I emailed them and asked for their US location and I did not get any reply’s to where they’re located.

14 March 2026
Unprompted review

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