Northern Survey Reviews 47

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

From the moment they arrived on site, the team were thorough, professional and clearly knew their stuff. They took the time to talk us through every issue in plain language, nothing was too much troub... See more

Rated 5 out of 5 stars

Fab experience and really great guys who truly know their stuff. They focussed on the things that require experience to see: construction, plumbing, electrical, roof, insulation, building tolerances e... See more

Rated 5 out of 5 stars

I had my snagging inspection carried out by Simon and Paul from Northern Survey at my new property in Low Callerton, Newcastle. They were easy to contact, very approachable, and professional throu... See more

Company replied

Rated 5 out of 5 stars

Professional, excellent, and timely. Simon and Paul really took time to go through all the requirements and gave a clear and independent verdict.

Company details

  1. Real Estate Surveyor

Written by the company

We are Northern Survey, a specialist snag survey company based in the Borders serving the North East Coast as far as North as Edinburgh and South to Newcastle, including the TD, EH and NE postcodes. With a background gained in residential and commercial property construction and surveying spanning three decades, our team have surveyed thousands of sites and properties for defects and building standards compliance for residential buyers looking to buy a home and businesses to develop great workplaces. We collaborate with our network of developers, contractors and industry bodies to help new-build buyers realise their dreams of a quality, newly-built home with the minimum fuss. Our surveyors are qualified and experienced professionals who have developed through the construction and civil engineering industry and have qualified as commercial and residential surveyors as their careers progress.  We pride ourselves in being detail-oriented, standards-based, and knowledgeable and strive to continually improve our service through membership in professional bodies, investment in our people, and measuring your satisfaction. 


Contact info

4.8

Excellent

TrustScore 5 out of 5

47 reviews

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Rated 5 out of 5 stars

Excellent service and report

Fab experience and really great guys who truly know their stuff. They focussed on the things that require experience to see: construction, plumbing, electrical, roof, insulation, building tolerances etc, with cosmetic snags also included. This is exactly what you need for snagging and the report is detailed, with pictures and associated guidelines to support out of tolerance snags where needed. Highly recommended.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

First class

From the moment they arrived on site, the team were thorough, professional and clearly knew their stuff. They took the time to talk us through every issue in plain language, nothing was too much trouble, and they didn't just disappear once the job was done — they followed up afterwards to make sure everything was in order. It's rare to get that level of care and attention. First class from start to finish and I wouldn't hesitate to recommend them.

12 February 2026
Rated 5 out of 5 stars

Excellent service

I had a very good experience using Northern Survey for the snagging of my new home. The surveyor was very thorough using drones and thermal to check everything and the report was extremely detailed. It gave me the confidence I needed knowing that everything has been checked. I will recommend them anytime.

9 December 2025
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Reply from Northern Survey

Glad we could be of service and give you the confidence that your home is all it should be. Wishing you joy and happiness in your super house.

Rated 5 out of 5 stars

Professional, Helpful and Highly Recommended

I had my snagging inspection carried out by Simon and Paul from Northern Survey at my new property in Low Callerton, Newcastle. They were easy to contact, very approachable, and professional throughout.

A few days later, I received the full report, which was detailed and easy to understand. I was also really pleased with the video call and the clear explanations they provided.

Their fees are very reasonable as well. I would highly recommend them to anyone needing a snagging inspection. Thank you both for all your help!

6 February 2026
Unprompted review
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Reply from Northern Survey

It was a pleasure to perform the inspection and enjoy such a nice post-inspection video briefing. Our only Ecuadorian customer with a Geordie twang and such a lovely customer. All the best!

Rated 5 out of 5 stars

Excellent service from a very friendly and helpful surveyor

Simon was great and very friendly, explained through any issues as well as things that were completed fine giving us both a better understanding of all issues and how to approach them. Also gave advice on other things as first time buyers to help us moving forwards

29 January 2026
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Reply from Northern Survey

Thanks, Tim, I know Simon really enjoyed meeting you and sharing a little know-how. Wishing you well in your new home.

Rated 5 out of 5 stars

Excellent service from Northern Survey

Excellent service from Northern Survey. They were detailed in their inspection and their report was on point! The developer responded immediately after receiving their detailed inspection report. Thank you 😊

19 January 2026
Unprompted review
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Reply from Northern Survey

The pleasure was ours, and your inspection was unusually interesting. Keep the team updated, and we'll continue to support. God bless.

Rated 5 out of 5 stars

Easy booking, friendly, thorough and professional

Easy booking. Helpful and friendly contact from the beginning, explaining the process at every point.

Very thorough inspection and explanation of their findings. Helpful to know which items were the most pressing, to highlight with the developer immediately.

16 December 2025
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Reply from Northern Survey

Glad to be of service and to know the new report structure was useful too! Our very best wishes - enjoy that lovley house.

Rated 5 out of 5 stars

Very professional and thorough service!

Very professional and thorough service. The snagging inspection was carried out carefully, with clear explanations throughout, and the report was provided within 2 days as promised. All issues were well documented, and helpful advice and suggestions were given on how best to raise them with the developer. This gave us real confidence as new homeowners. Highly recommend!

22 December 2025
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Reply from Northern Survey

Thanks Carlo, great to hear we have been good value. Try to find the time to enjoy your new house, and don't work so many crazy shifts!

Rated 5 out of 5 stars

Post completion survey

Fantastic service provided by Simon.
Simon was really thorough with his survey and completed an in depth investigation through our new build house.
Simon had his work cut out but following the survey provided a detailed report of the various snags and issues.
Northern Survey provided an invaluable service which is helping us progress closing the snags/issues out with the developer.
Great value and money well spent.

14 November 2025
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Reply from Northern Survey

Thanks, Nick. Happy to hear the inspection was of use, were here to support with the developer if needed. Best of luck.

Rated 5 out of 5 stars

Very detailed inspection

Very detailed inspection, with thorough explanations given. Found lots of compliance issues that I would not have picked up on as a novice from visual inspection alone. Simon was a true professional, and very knowledgeable, would highly recommend.

26 September 2025
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Reply from Northern Survey

I'll let Simon know. He enjoyed the warm welcome and inspecting the property for you. Best regards!

Rated 5 out of 5 stars

Very thorough throughout the day

Very thorough throughout the day. Simon was great in explaining each issue to me and the report was excellent. Could not recommend Northern Survey enough. Wouldn’t hesitate to book them again.
Thank you once again.

19 August 2025
Unprompted review
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Reply from Northern Survey

Thanks Tor, it was lovely to meet and inspect your lovely home.

Rated 5 out of 5 stars

Good communication, professional, paid attention to details

Good communication, job done professionally, paid attention to details, very helpful and enlightening, discovered some issues I wouldn’t have personally realised, and also scheduled and held a meeting afterwards to discuss and advise on how to resolve the issues. A big thanks to you, Paul and Simon.

21 May 2025
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Reply from Northern Survey

You are most welcome, ma'am. We'll stay in touch, just in case we're needed.

Rated 5 out of 5 stars

If you are purchasing a new build do…

If you are purchasing a new build do not miss out on this vital step in your home buying journey.
You could trail through the internet, but personally I feel you would be wasting your time, as I cannot recommend Northern Survey highly enough.
No “Hidden extras”, they are Very competitively priced and from my first interaction , Simon and Paul were the utmost professionals, amenable and very knowledgeable in their roles.
Extremely skilled in their communication, they explained everything in layman’s terms and I was completely aware of the whole process they were to complete on my property prior to the day.
Knowledgeable and meticulous in their trade, they identified things we would never have been aware of until it would have caused greater issues and damage down the line.
A leak under the bath, an issue with a toilet and two blocked pipes were dealt with immediately on the day.
They provided an overview of the key concerns and have identified items that we would never have been aware of, until we may have been out of warranty therefore they have saved us money we would have had to pay out in the future.
A comprehensive list, also identified items that may become an issue in the future, we therefore have documented evidence to cover us, should this occur.
We are so grateful for their expertise and they have given us peace of mind our house is structurally well built and they have saved us so much time in producing a snagging list ourselves.
Thank you from the bottom of our hearts


25 July 2025
Unprompted review
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Reply from Northern Survey

It was an absolute pleasure to meet and provide a valued service - it makes our job worthwhile. Thank you and all our very best.

Rated 5 out of 5 stars

Brilliant service, an essential for all new build home owners

We recently had Paul and Simon carry out a post/completion snagging inspection on our new build property, and I can honestly say the service exceeded all expectations.

From the moment they arrived, it was clear they were true professionals. Paul and Simon were incredibly thorough, knowledgeable, and clearly experienced when it comes to spotting even the smallest of issues. They took the time to explain their findings in plain English, answering all our questions with patience and clarity.

What really impressed us was their attention to detail — they picked up things we never would have noticed ourselves, from cosmetic blemishes to other concerns that needed raising with the developer. Thanks to their meticulous inspection, we now have a clear and comprehensive snag list that we have handed over to the developer and gives us complete confidence that there are no major structural concerns with our new home.

Their report was delivered promptly, laid out clearly, and supported by photos and explanations that will make it easy for the developer to action each item. The whole process felt reassuring from start to finish, and Paul and Simon were a pleasure to have around the house — very personable, full of interesting stories, and genuinely passionate about doing a good job.

If you’re buying a new build, do not skip this step. Hiring Northern Survey and trusting Paul and Simon with the inspection was one of the best decisions we made.

17 July 2025
Unprompted review
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Reply from Northern Survey

Wow, thank you! It was great to meet and be of help.

Rated 5 out of 5 stars

Book without hesitation!

Absolutely outstanding service from Simon and Paul – true professionals in every sense of the word. From start to finish, their attention to detail, industry knowledge, and thorough approach to house snagging was second to none.

They left no stone unturned, identifying even the most minor issues that would have easily gone unnoticed by most. The snagging report they produced was not only comprehensive and clearly laid out, but so well-presented that even the site manager went out of his way to compliment it – a rare occurrence that speaks volumes about the quality of their work.

Simon and Paul made what could have been a stressful process incredibly smooth and reassuring. Their professionalism, friendly manner, and sharp eye for detail genuinely impressed us, and we wouldn’t hesitate to recommend them to anyone looking for snagging services.

If you’re after peace of mind and a flawless finish on your new home, these are the guys to call. Top-notch service all round!

7 July 2025
Unprompted review
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Reply from Northern Survey

Its amazing what a Danish pastry and a cup team from a welcoming host can achieve! All the best to you and yours.

Rated 5 out of 5 stars

Paul and Simon saved my family's life

Paul and Simon from Northern Survey literally might have saved my family's life when they found out a gas leak in our boiler which the Natinal Gas Engineer has confirmed!

Apart from that, everytghing else is superb!

Highly recommended snagging company.

1 July 2025
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Reply from Northern Survey

We were so happy to find this defect before you moved in. We look forward to meeting your family when everyone is settled in.

Rated 5 out of 5 stars

Exceptional service!

Paul and Simon were absolutely brilliant. They rescheduled the appointment multiple times due the change in completion date. They spent the entire day at the property snagging every aspect of the house and giving a detailed report on completion. Fantastic company and would highly recommend

21 June 2025
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Reply from Northern Survey

Thanks, Nicola, we enjoyed the inspection more than you can imagine. Wishing you all the very, very best and our offer to help with the garage adaption is there for you to call on.

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