Be aware this company is charging unauthorized payments month for month. Its a scam. Dont subsribe and if done already cancel subscribtion and inform your bank to block any further payments. Will al... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Seemed simple but more often than not, these programs are for people that can make their own meals etc. I live 75% of the month out of town on an aircraft so I am interested to see if this will even... See more
Company replied
I’m interested in the 4week plan to see what results I see. I have recently moved from an 18 year place to renting two bedrooms until I get on my feet financially, and on top of that taking HRT to kee... See more
Company replied
Mostly v positive and encouraging but a bit too much pressure put on buying a more expensive plan.--the hard sell bits made me less confident in your integrity ..
Company replied
Company details
About Nordletics
Written by the company
Everything You Need to Reach Your Goal Weight With a Home Workout Plan
- 200+ Daily Workouts and Exercises
- Over 2000 Healthy Recipes
- Healthy challenges and Exercises to keep you consistent and motivated
- Guides on workouts, nutrition and healthy lifestyle
- Progress tracking and visualization
Contact info
United States
- hello@nordletics.com
- nordletics.com
3.5
Average
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It took several days to get a receipt…
It took several days to get a receipt for the lifetime pass for the Nordletics app. I had to request a receipt 4 times, but finally received one. the customer service has been great since then.
24 June 2026
Reply from Nordletics
Dear tillyjean,
It's wonderful to hear our support team has been great for you. We're thrilled you're ready to embrace your journey toward better health and feeling great with Nordletics. If you ever need anything at all, we're always at help@nordletics.com.
Sincerely,
Nordletics Team
Reply from Nordletics
Dear Christine Murphy,
We're so pleased to know you find Nordletics easy to navigate for your personalized weight loss journey. It’s exactly what we aim for! Keep up the fantastic progress, and we're always at help@nordletics.com if you ever need anything.
Sincerely,
Nordletics Team
Simple to enroll now need to check out…
Simple to enroll now need to check out what I have agreed to
24 July 2026
Reply from Nordletics
Dear customer,
It's wonderful to hear you found getting started with Nordletics so straightforward! We're excited for you to discover all the personalized home workouts and meal guides designed to help you feel better. We're always at help@nordletics.com if you ever need anything.
Sincerely,
Nordletics Team
Reply from Nordletics
Dear Marietta Kuchuris,
It's wonderful to hear how smooth and easy your start with Nordletics was! We're thrilled you found the initial process so straightforward and are excited to support you on your journey. Please know we're always here for you at help@nordletics.com if you ever need anything.
Sincerely,
Nordletics Team
Scam.
Scam.. You pay for a 4 week plan and they then continue to take payments. Ignore cancellation requests, when you try to contact then the App continues to say check email message not sent! Extremely poor, only way to stop these scammers is for people to start taking notice of the terrible reviews
24 July 2026
Unprompted review
Reply from Nordletics
Dear Jenny Boner,
We understand your concern about everything noted. We kindly remind that our terms were clearly outlined and agreed to from the start. Please email help@nordletics.com with your account email and order number so our team can look into your specific case.
Sincerely,
Nordletics Team
Subscription warning
I joined the app for a trial period and it wasn’t for me. Found the digital workout too small. I was horrified to see £79 taken from my account today. I contacted customer services who got in touch with this response -
Hello,
Thank you for reaching out, and I’m sorry for the surprise charge.
I’ve canceled your Nordletics subscription, so you will not be charged again going forward. You will keep access to the app until the end of your current billing period.
Regarding the £79.11 charge, I’m afraid I’m not able to issue a refund. Because this is a digital product, purchases are final once activated.
I understand this is disappointing, and I’m sorry for the frustration.
Best wishes,
Nora Abot,
Junior Support Specialist
I am shocked that because this is a digital product you cannot be issued a refund! Not sure this is legal.
24 July 2026
Unprompted review
Reply from Nordletics
Dear Julie Peterson,
We understand what you've mentioned. We kindly remind that the relevant terms are clearly outlined and agreed to from the start. For a closer look into your specific case, please reach out to help@nordletics.com with your account email and order number.
Sincerely,
Nordletics Team
I had a question and Nora was super…
I had a question and Nora was super fast to respond, she was very nice and answered my question with knowledge and politeness.
23 July 2026
Reply from Nordletics
Dear andrea.barbosa,
It's fantastic to learn Nora offered such a swift, informed, and courteous response to your query. We're glad our team could assist you effectively on your journey to feeling better and toning up. Remember, we're always at help@nordletics.com if you ever need anything else.
Sincerely,
Nordletics Team
I signed up to the 4 week discounted…
I signed up to the 4 week discounted offer — did not comprehend that it was a roll on subscription that would cost £79 per month until cancelled! Info on this is not made clear enough — should be on the main page where you tick 1 week 4 week plan — feels dishonest, lack of integrity.
The terms and conditions should be in bigger font, and black, not light grey. I went back to check and found cancellation if you scroll down, should be obvious, not hidden… i feel i’ve been robbed of £160 and did not benefit from the app, wasn’t for me and i did not choose to pay for a further 2 months. lithuania based company that probably makes a lot of money from people not knowing they need to cancel a subscription, and like me check their finances every couple of months to find an unexplained transaction/s. i won’t be signing up to any more health apps direct, i’ll use apple subscriptions and make sure to cancel at time of processing a free trial, then make a conscious decision to subscribe if i choose to.
5 June 2026
Unprompted review
Reply from Nordletics
Dear Amy Thomson,
We understand the impression you were left with. We kindly remind that all relevant details were clearly outlined and agreed to from the start. Please email us at help@nordletics.com with your account email and any relevant details so our team can look into your specific situation.
Sincerely,
Nordletics Team
Confirmation requested that my account was finished
I required confirmation that my 1 week purchase would be cancelled and no further payments asked for. Nora Abbot very promptly assured me that it was indeed cancelled and no further payment requests to myself would made.
I was impressed by Nora’s professionalism in answering my query so promptly and has put my mind at rest.
Thank you Nora,
23 July 2026
Reply from Nordletics
Dear Mrs B Wade,
It's wonderful to hear how promptly and professionally Nora was able to assist you and put your mind at ease. We're delighted you had such a positive experience, and we're always here at help@nordletics.com if you ever need anything else.
Sincerely,
Nordletics Team
This is a very dishonest company who…
This is a very dishonest company who are just out to get your money!!! Stay away from them and spread the word! You end up being tricked into a cheap month subscription which then increases 10 fold after a month!!!!!
9 June 2026
Unprompted review
Reply from Nordletics
Dear Rachael,
We understand your concern about the situation you've described. Please remember that all relevant details were clearly outlined and agreed to from the start. For our team to review your specific case, email help@nordletics.com with your account email and order number.
Sincerely,
Nordletics Team
Will try it out!
22 July 2026
Reply from Nordletics
Dear Ms.T,
We're thrilled to hear you're excited to start your journey with Nordletics! We're confident our custom home workouts and meal guides will help you reach your goals and feel amazing. We're always at help@nordletics.com if you ever need anything.
Sincerely,
Nordletics Team
Reply from Nordletics
Dear Barb,
It's great to see your positive rating for Nordletics! We're thrilled for you to discover how our app can help you achieve your goals and feel your best right from home. We're always here to support your journey at help@nordletics.com if you ever need anything.
Sincerely,
Nordletics Team
Nora was great to deal with in customer…
Nora was great to deal with in customer service, I didn't use the program as much as IU thought I would but it was good.
23 July 2026
Reply from Nordletics
Dear Nick Bilbija,
It's wonderful to know Nora provided such great assistance and that you found our program to be good. We're here to support you in feeling better and toning up, and we're always at help@nordletics.com if you ever need anything.
Sincerely,
Nordletics Team
Personalized
Personalized. No pressure to join. Offered healthy plan. Gave how the plan works and usual amount of time to begin seeing results!
22 July 2026
Reply from Nordletics
Dear Theresa C,
It's wonderful to hear that our personalized approach and clear guidance are helping you see results! Keep up the great work on your journey. We're always at help@nordletics.com if you ever need anything.
Sincerely,
Nordletics Team
Reply from Nordletics
Dear Glenda,
It's fantastic to hear from our clients directly! We're so pleased our personalized home programs are helping you achieve your goals and feel great. Keep up the wonderful progress – we're always here at help@nordletics.com if you ever need anything.
Sincerely,
Nordletics Team
Great customer service
Great customer service. The exercise routines change each day which makes exercising more fun.
22 July 2026
Reply from Nordletics
Dear Sharon,
It's wonderful to hear you're enjoying the Nordletics experience so much, especially how our dynamic home workouts keep things engaging and fun! We're thrilled to support you on your journey and we're always at help@nordletics.com if you ever need anything.
Sincerely,
Nordletics Team
Good company and app
The app was great, but due to a knee problem and surgery I didn’t take out a subscription! Despite some of the negative reviews about problems with cancelling, I found it extremely easy and had great comms with Nora Abot who confirmed my account was cancelled and no further payment would be taken!
22 July 2026
Reply from Nordletics
Dear Helen Smith,
It's wonderful to hear you found the app great and your situation was handled so smoothly! We're delighted Nora could provide such clear assistance. We hope you're feeling better and we're always at help@nordletics.com if you ever need anything.
Sincerely,
Nordletics Team
The flow of the initial communication…
The flow of the initial communication for purchasing was logical and non-invasive. Thank you.
22 July 2026
Reply from Nordletics
Dear Aziza Khalidi,
It's wonderful to hear that your initial experience felt so smooth and welcoming as you began your journey with Nordletics. We're here to support you every step of the way, and if you ever need anything at all, we're always at help@nordletics.com.
Sincerely,
Nordletics Team
Reply from Nordletics
Dear Sue Last,
We're so glad you found our website clear and easy to navigate! We hope you enjoy exploring your personalized plan and starting your journey with us. Remember, we're always at help@nordletics.com if you ever need anything at all.
Sincerely,
Nordletics Team
Reply from Nordletics
Dear Bella,
We're thrilled to hear your Nordletics experience is so smooth and effortless! It's wonderful our app makes your wellness journey straightforward, and we're here to support your continued progress. For anything at all, we're always at help@nordletics.com.
Sincerely,
Nordletics Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.