Be aware this company is charging unauthorized payments month for month. Its a scam. Dont subsribe and if done already cancel subscribtion and inform your bank to block any further payments. Will al... See more
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Great customer service. The exercise routines change each day which makes exercising more fun.

Reply from Nordletics
The app was great, but due to a knee problem and surgery I didn’t take out a subscription! Despite some of the negative reviews about problems with cancelling, I found it extremely easy and had great comms with Nora Abot who confirmed my account was cancelled and no further payment would be taken!

Reply from Nordletics
The flow of the initial communication for purchasing was logical and non-invasive. Thank you.

Reply from Nordletics

Reply from Nordletics
I received a very quick, to the point, answer from Nora. She answered my concern quickly!!!

Reply from Nordletics
Be aware this company is charging unauthorized payments month for month. Its a scam. Dont subsribe and if done already cancel subscribtion and inform your bank to block any further payments.
Will also report to the police.

Reply from Nordletics
If I could give it negative or zero stars I would. It's not the product it's their surprise billing. I ordered 2 of the smaller sets and paid for them but didn't receive them. Then a couple months later they hit me with a $105 bill. I called immediately and they said it was a renewal. I didn't authorize a renewal and they wouldn't refund me. They didn't even try to help. They're an unethical company. Please just keep scrolling if you see their add.

Reply from Nordletics
It is always refreshing to deal with professionals who are interested in customer service. Every interaction I have had with the Nordletics team has been handled satisfactorily and flawlessly!! Keep up the great work.

Reply from Nordletics
CONFUSING and HORRIBLE cancelation process, which ensures 2 billing cycles of payment before actually getting cancelled, with NO REFUND issued.

Reply from Nordletics
The process was pretty straight forward. Did notlike the constant upselling at the end though.

Reply from Nordletics
Nora couldn’t have been more responsive and helpful. Great way to run a business.

Reply from Nordletics

Reply from Nordletics
I signed up for Nordletics however due to changes in circumstances I cancelled the subscription within the first month and received an email saying my subscription had been cancelled.
Two months later I noticed two payments to medical score of £26.19 each.
I contacted Nordletics attaching my cancellation emails. I was informed the subscription would be cancelled however no refund was available as this was done by a digital process.
I advanced this within the company and was told I had signed up for a monthly subscription at the Nordletics website with medical score [Mindway]I had also been sent emails at the beginning, of the usage and had used their App as well as reminder emails before each subscription.
As someone who checks their emails and junk folder every day. I can confirm none of this is true.
I have spoken with PayPal, my chosen method of payment and although very helpful have been unable to assist me in recovering my money.
The purpose of this review is to make people aware when dealing with Nordletics or Mindway [Medical Score] to be very cautious of what you are actually signing up for.
I have since had the payments taken by Medical Score refunded by PayPal as they considered them to be unauthorised.
Paypal were very helpful and professional, it is worth challenging this type of unauthorised transaction.

Reply from Nordletics
I signed up for Nordletics however due to changes in circumstances I cancelled the subscription within the first month and received an email saying my subscription had been cancelled.
Two months later I noticed two payments to medical score of £26.19 each.
I contacted Nordletics attaching my cancellation emails. I was informed the subscription would be cancelled however no refund was available as this was done by a digital process.
I advanced this within the company and was told I had signed up for a monthly subscription at the Nordletics website with medical score [Mindway]I had also been sent emails at the beginning, of the usage and had used their App as well as reminder emails before each subscription.
As someone who checks their emails and junk folder every day. I can confirm none of this is true.
I have spoken with PayPal, my chosen method of payment and although very helpful have been unable to assist me in recovering my money.
The purpose of this review is to make people aware when dealing with Nordletics or Mindway [Medical Score] to be very cautious of what you are actually signing up for

Reply from Nordletics
Today I reluctantly cancelled my coaching subscription. The process was easy and the customer service consultant made it seamless and prompt.

Reply from Nordletics
I am hoping to get rid of my visceral fat around my torso and around my internal organs.

Reply from Nordletics
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