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Nordletics Reviews 

6,638
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, most reviewers had an average experience overall. Many consumers report significant dissatisfaction with recurring subscriptions and automatic payments, often citing charges they did not expect and unexpected renewals at higher prices. People frequently mention issues with the company continuing to take payments after initial plans without clear notification or consent, leading to frustration regarding billing practices. However, some people appreciated the program's guidance, clear information, and personalized meal variations. Conversely, a small portion found the product content unoriginal or had unrealistic food expectations. Additionally, some reviewers were not happy with the constant pressure to buy more expensive plans and upsells during sign-up.

What people talk about most

Subscription

Reviewers highlight negative aspects of subscription, with many expressing frustration over unexpected... See more

User experience

Customers consistently note ambiguous experiences with user experience, with many finding the app easy to... See more

Price

Customers had negative experiences with price, often feeling tricked by hidden charges and unexpected... See more

Payment

People report negative experiences with payment, often citing unexpected charges and renewals. Many customers... See more

Product

Reviewers mention ambiguous feedback about the product, with some finding it wonderful and meeting their... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Be aware this company is charging unauthorized payments month for month. Its a scam. Dont subsribe and if done already cancel subscribtion and inform your bank to block any further payments. Will al... See more

Company replied

Rated 4 out of 5 stars

Seemed simple but more often than not, these programs are for people that can make their own meals etc. I live 75% of the month out of town on an aircraft so I am interested to see if this will even... See more

Company replied

Rated 4 out of 5 stars

I’m interested in the 4week plan to see what results I see. I have recently moved from an 18 year place to renting two bedrooms until I get on my feet financially, and on top of that taking HRT to kee... See more

Company replied

Rated 4 out of 5 stars

Mostly v positive and encouraging but a bit too much pressure put on buying a more expensive plan.--the hard sell bits made me less confident in your integrity ..

Company replied


Company details

About Nordletics

Written by the company

Everything You Need to Reach Your Goal Weight With a Home Workout Plan

  • 200+ Daily Workouts and Exercises
  • Over 2000 Healthy Recipes
  • Healthy challenges and Exercises to keep you consistent and motivated
  • Guides on workouts, nutrition and healthy lifestyle
  • Progress tracking and visualization

Contact info

3.5

Average

TrustScore 3.5 out of 5

7K reviews

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3.5

All reviews

(6,638)

6,631 reviews in the last 12 months

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Rated 4 out of 5 stars

Reviews by actual clients

Reviews by actual clients

22 July 2026
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Reply from Nordletics

Dear Glenda,

It's fantastic to hear from our clients directly! We're so pleased our personalized home programs are helping you achieve your goals and feel great. Keep up the wonderful progress – we're always here at help@nordletics.com if you ever need anything.

Sincerely,
Nordletics Team

Rated 5 out of 5 stars

Great customer service

Great customer service. The exercise routines change each day which makes exercising more fun.

22 July 2026
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Reply from Nordletics

Dear Sharon,

It's wonderful to hear you're enjoying the Nordletics experience so much, especially how our dynamic home workouts keep things engaging and fun! We're thrilled to support you on your journey and we're always at help@nordletics.com if you ever need anything.

Sincerely,
Nordletics Team

Rated 5 out of 5 stars

Good company and app

The app was great, but due to a knee problem and surgery I didn’t take out a subscription! Despite some of the negative reviews about problems with cancelling, I found it extremely easy and had great comms with Nora Abot who confirmed my account was cancelled and no further payment would be taken!

22 July 2026
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Reply from Nordletics

Dear Helen Smith,

It's wonderful to hear you found the app great and your situation was handled so smoothly! We're delighted Nora could provide such clear assistance. We hope you're feeling better and we're always at help@nordletics.com if you ever need anything.

Sincerely,
Nordletics Team

Rated 5 out of 5 stars

The flow of the initial communication…

The flow of the initial communication for purchasing was logical and non-invasive. Thank you.

22 July 2026
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Reply from Nordletics

Dear Aziza Khalidi,

It's wonderful to hear that your initial experience felt so smooth and welcoming as you began your journey with Nordletics. We're here to support you every step of the way, and if you ever need anything at all, we're always at help@nordletics.com.

Sincerely,
Nordletics Team

Rated 5 out of 5 stars

Clear website but have yet to view plan


Clear website but have yet to view plan

22 July 2026
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Reply from Nordletics

Dear Sue Last,

We're so glad you found our website clear and easy to navigate! We hope you enjoy exploring your personalized plan and starting your journey with us. Remember, we're always at help@nordletics.com if you ever need anything at all.

Sincerely,
Nordletics Team

Rated 5 out of 5 stars

Fast and easy.

Fast and easy.

22 July 2026
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Reply from Nordletics

Dear Bella,

We're thrilled to hear your Nordletics experience is so smooth and effortless! It's wonderful our app makes your wellness journey straightforward, and we're here to support your continued progress. For anything at all, we're always at help@nordletics.com.

Sincerely,
Nordletics Team

Rated 5 out of 5 stars

I received a very quick

I received a very quick, to the point, answer from Nora. She answered my concern quickly!!!

21 July 2026
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Reply from Nordletics

Dear Mary Ney,

It's wonderful to hear that Nora was able to provide such a quick and helpful response to your concern. We're thrilled you had a positive experience with our support team. We're always here at help@nordletics.com if you ever need anything else on your journey!

Sincerely,
Nordletics Team

Rated 5 out of 5 stars

Excited

Was easy to understand

21 July 2026
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Reply from Nordletics

Dear becky boggan,

It's wonderful to hear how straightforward you found everything! We designed Nordletics to be super easy to follow, making your health journey simple and stress-free. We're here to support your continued progress and are always at help@nordletics.com if you ever need anything.

Sincerely,
Nordletics Team

Rated 4 out of 5 stars

Be aware this company is charging…

Be aware this company is charging unauthorized payments month for month. Its a scam. Dont subsribe and if done already cancel subscribtion and inform your bank to block any further payments.
Will also report to the police.

12 July 2026
Unprompted review
Nordletics logo

Reply from Nordletics

Dear Brigitta,

We'd like to kindly remind that the relevant terms were clearly outlined and agreed to from the start. For a private review of your specific situation, please contact us at help@nordletics.com with your account email and order number.

Sincerely,
Nordletics Team

Rated 5 out of 5 stars
Nordletics logo

Reply from Nordletics

Dear Sarah,

It's fantastic to hear you're feeling the positive impact of our routines! We're delighted to support you on your journey to feeling better. Keep up the amazing work, and we're always at help@nordletics.com if you ever need anything.

Sincerely,
Nordletics Team

Rated 1 out of 5 stars

Fraudulent practices

If I could give it negative or zero stars I would. It's not the product it's their surprise billing. I ordered 2 of the smaller sets and paid for them but didn't receive them. Then a couple months later they hit me with a $105 bill. I called immediately and they said it was a renewal. I didn't authorize a renewal and they wouldn't refund me. They didn't even try to help. They're an unethical company. Please just keep scrolling if you see their add.

17 June 2026
Unprompted review
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Reply from Nordletics

Dear Michele Casetta,

We'd like to kindly remind that the relevant terms were clearly outlined and agreed to from the start. So our team can review your specific situation and assist you further, please reach out to us at help@nordletics.com with your account email and order number.

Sincerely,
Nordletics Team

Rated 5 out of 5 stars

It is always refreshing to deal with…

It is always refreshing to deal with professionals who are interested in customer service. Every interaction I have had with the Nordletics team has been handled satisfactorily and flawlessly!! Keep up the great work.

20 July 2026
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Reply from Nordletics

Dear Paul Connors,

It's wonderful to hear you've consistently had such great interactions with our team, making your Nordletics journey smoother. We're dedicated to supporting your progress and are always here at help@nordletics.com if you need anything at all.

Sincerely,
Nordletics Team

Rated 1 out of 5 stars

CONFUSING and HORRIBLE cancelation…

CONFUSING and HORRIBLE cancelation process, which ensures 2 billing cycles of payment before actually getting cancelled, with NO REFUND issued.

18 July 2026
Unprompted review
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Reply from Nordletics

Dear Brandie,

We understand your concern regarding the situation you've outlined. The relevant terms were clearly stated and agreed to from the start. To review your specific case, please contact us at help@nordletics.com with your account email and order number.

Sincerely,
Nordletics Team

Rated 4 out of 5 stars

Pretty straigh forward proces

The process was pretty straight forward. Did notlike the constant upselling at the end though.

20 July 2026
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Reply from Nordletics

Dear terryvfox,

We're glad to hear you found the Nordletics process straightforward! We also appreciate you sharing your other observations. We're here to help at help@nordletics.com if you'd like to discuss anything further.

Sincerely,
Nordletics Team

Rated 5 out of 5 stars

Nora couldn’t have been more responsive…

Nora couldn’t have been more responsive and helpful. Great way to run a business.

20 July 2026
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Reply from Nordletics

Dear Aimee Whitelaw,

It's wonderful to hear how helpful Nora was and that you feel our commitment to excellent support shines through. We're truly here to support you every step of the way on your wellness journey. If you ever need anything at all, please know we're always at help@nordletics.com.

Sincerely,
Nordletics Team

Rated 5 out of 5 stars

A very quick reply to my query

A very quick reply to my query, put my mind at rest

20 July 2026
Nordletics logo

Reply from Nordletics

Dear Karen Church,

It's wonderful to hear your query was resolved so quickly and that we could help reassure you. We're here to support you every step of the way on your Nordletics journey. Please know we're always at help@nordletics.com if you ever need anything else.

Sincerely,
Nordletics Team

Rated 1 out of 5 stars

I signed up for Nordletics however due…

I signed up for Nordletics however due to changes in circumstances I cancelled the subscription within the first month and received an email saying my subscription had been cancelled.
Two months later I noticed two payments to medical score of £26.19 each.
I contacted Nordletics attaching my cancellation emails. I was informed the subscription would be cancelled however no refund was available as this was done by a digital process.
I advanced this within the company and was told I had signed up for a monthly subscription at the Nordletics website with medical score [Mindway]I had also been sent emails at the beginning, of the usage and had used their App as well as reminder emails before each subscription.
As someone who checks their emails and junk folder every day. I can confirm none of this is true.
I have spoken with PayPal, my chosen method of payment and although very helpful have been unable to assist me in recovering my money.
The purpose of this review is to make people aware when dealing with Nordletics or Mindway [Medical Score] to be very cautious of what you are actually signing up for.
I have since had the payments taken by Medical Score refunded by PayPal as they considered them to be unauthorised.
Paypal were very helpful and professional, it is worth challenging this type of unauthorised transaction.

15 May 2026
Unprompted review
Nordletics logo

Reply from Nordletics

Dear Sue Ellis,

We understand your concern about the situation you've described. We kindly remind that relevant terms were clearly outlined and agreed to. For our team to thoroughly review everything noted, please email help@nordletics.com with your account email and any relevant order number.

Sincerely,
Nordletics Team

Rated 1 out of 5 stars

Signing up for additional services without consent

I signed up for Nordletics however due to changes in circumstances I cancelled the subscription within the first month and received an email saying my subscription had been cancelled.
Two months later I noticed two payments to medical score of £26.19 each.
I contacted Nordletics attaching my cancellation emails. I was informed the subscription would be cancelled however no refund was available as this was done by a digital process.
I advanced this within the company and was told I had signed up for a monthly subscription at the Nordletics website with medical score [Mindway]I had also been sent emails at the beginning, of the usage and had used their App as well as reminder emails before each subscription.
As someone who checks their emails and junk folder every day. I can confirm none of this is true.
I have spoken with PayPal, my chosen method of payment and although very helpful have been unable to assist me in recovering my money.
The purpose of this review is to make people aware when dealing with Nordletics or Mindway [Medical Score] to be very cautious of what you are actually signing up for

7 May 2026
Nordletics logo

Reply from Nordletics

Dear Jumbo,

Regarding the situation you've described, we'd like to kindly remind that the relevant terms were clearly outlined and agreed to from the start. Please email help@nordletics.com with your account email and order number so we can review everything noted in private.

Sincerely,
Nordletics Team

Rated 5 out of 5 stars

Today I reluctantly cancelled my…

Today I reluctantly cancelled my coaching subscription. The process was easy and the customer service consultant made it seamless and prompt.

20 July 2026
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Reply from Nordletics

Dear lorrainemaclarty,

It's wonderful to hear that our support team made your recent process smooth and efficient. We're glad you found value in your time with Nordletics and hope you continue your wellness journey. We're always here at help@nordletics.com if you ever need anything.

Sincerely,
Nordletics Team

Rated 5 out of 5 stars

I am hoping to get rid of my visceral…

I am hoping to get rid of my visceral fat around my torso and around my internal organs.

20 July 2026
Nordletics logo

Reply from Nordletics

Dear Susan Ann Mead,

We're thrilled you're finding our personalized approach so effective, and it's wonderful to know you're targeting your health and wellness aspirations with us. Keep up the fantastic progress! We're always here at help@nordletics.com if you ever need anything.

Sincerely,
Nordletics Team

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