Noor Qalb Reviews 

197
TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

I ordered beautiful necklaces and braclets. They are amazing and beautiful. Ordered so many pieces as gifts everyone loved them. I recommend them the quality is beautiful and perfect . Placing or... See more

Company replied

Rated 5 out of 5 stars

I brought 2 necklaces for my daughters. I placed the orders & received regular updates from Noor Qalb as to the progress of the orders & when they shipped out. Received the necklaces & they are be... See more

Company replied

Rated 5 out of 5 stars

Really happy with this necklace. The Arabic calligraphy looks beautiful, the gold has a nice shine, and it feels well made. My mothers been wearing it every day and shes already had a few compliments.... See more

Company replied

Rated 4 out of 5 stars

All purchases or lived were of high quality, hopefully they wont fade or damaged from wear and tear The only negative is one of the pieces bought (got six of them as were presents) a bracelet isn... See more

Company details

  1. Jewelry Store
  2. Jewelry Designer
  3. Jewelry Engraver

Written by the company

FAITH YOU CAN WEAR, HERITAGE YOU CAN TRUST Our jewelry is designed to help you carry your faith with meaning and pride — pieces that honor your heritage while fitting your modern life. But what sets Noor Qalb apart is why we exist. When you choose our jewelry, you're wearing faith beautifully, standing with Palestine, and helping feed families through Share The Meal. This is more than jewelry. This is faith with purpose.


Contact info

You should know

3.5

Average

TrustScore 3.5 out of 5

197 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 97% of negative reviews

Typically replies within 2 weeks

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3.5

All reviews

(197)

196 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful & Meaningful Jewelry

I ordered the rawdat bracelet because the meaning behind it really spoke to me, but I didn’t expect to love it this much when it arrived. I’m based in London, UK, and honestly it’s hard to find pieces here that feel this personal and this well made at the same time. It’s super comfortable to wear, doesn’t feel cheap at all, and the little details make it feel really special. The shipping was faster than I expected, and customer service was so helpful and reassuring throughout the whole process. 10/10

10 April 2026
Unprompted review
Noor Qalb logo

Reply from Noor Qalb

Hello,

We’re delighted to know that the Rawdat bracelet spoke to you on such a personal level and that you loved it even more once it arrived.

Hearing that the quality, comfort, and little details made it feel truly special means so much to us. We’re also glad shipping was faster than expected and that our customer service team was able to reassure you throughout the process.

Thank you for sharing your 10/10 experience — your support inspires us every day. We might have something waiting for you for supporting our business!

Send us an email through contact@noorqalb.com for further assistance.

Sincerely,
Aisha
Customer Support – Noor Qalb

Rated 5 out of 5 stars

I accidentally put the wrong size…

I accidentally put the wrong size during checkout and got really worried after placing my order, but Hannah was honestly amazing and helped me fix it right away. I super love her service by the way, she was so kind, patient, and reassuring the whole time. My order arrived with the correct size and everything was perfect 😭💛 Really appreciate the support and care from the team. More power to NoorQalb!

6 May 2026
Unprompted review
Noor Qalb logo

Reply from Noor Qalb

Hello,

We completely understand how worrying it can feel to realize a size was entered incorrectly during checkout, and we’re so glad Hannah was able to help you fix it right away.

It’s wonderful to know her kindness, patience, and reassurance made the experience stress‑free, and that your order arrived in the correct size just as you hoped.

Thank you for sharing your appreciation and for supporting Noor Qalb — your words truly encourage us to keep delivering care and quality. We might have something waiting for you for supporting our business!

Send us an email through contact@noorqalb.com for further assistance.

Sincerely,
Aisha
Customer Support – Noor Qalb

Rated 1 out of 5 stars

Scam

Scam - organized a chargeback through my bank I suggest you all do the same

Edit - I went back and forward over email with this company multiple times to no outcome. My chargeback was approved by my bank and I have my money back.

18 April 2026
Unprompted review
Noor Qalb logo

Reply from Noor Qalb

Hello,

We’re very sorry to hear that your experience left you feeling scammed and that you did not receive the confirmation or resolution you expected.

We understand how upsetting this must be and take your concerns seriously. Please allow us the opportunity to review this directly with you so we can clarify what happened and work toward a resolution.

Send us an email through contact@noorqalb.com for further assistance and resolution.

Sincerely,
Aisha
Customer Support – Noor Qalb

Rated 1 out of 5 stars

Scam

Scam. Do not buy

29 April 2026
Unprompted review
Noor Qalb logo

Reply from Noor Qalb

Hello,

We’re very sorry to hear that your experience left you feeling scammed. We understand how upsetting this must be and take your concerns seriously.

Please allow us the opportunity to review this directly with you so we can clarify what happened and work toward a resolution.

Send us an email through contact@noorqalb.com for further assistance and resolution.

Sincerely,
Aisha
Customer Support – Noor Qalb

Rated 1 out of 5 stars

Beware

Beware! This company is running a scam. They have images of fake Trustpilot reviews where they claim that they are "Rated 4.6/5 based on 1821+ Customers". In reality they had no reviews whatsoever before this one.

This company claims to have been operating for 4 years although their website was only registered in February 2026.

Additionally, on the main page of their website they claim that "if you're not satisfied with your purchase for any reason within 120 days, we’ll refund your money no questions asked". However when I attempted to cancel an order before it was even shipped they refused and claimed that returns are not possible. They then directed me to a refunds policy page which stated that they sell "dietary supplements" when in fact the items they are supposedly selling is jewelry. They have since edited that page but the web archive remains.

They also claim to have been featured in Vogue, Elle, Harper's Bazaar, and Women's Health magazines, when in fact no such mentions exist.

There are other reports on Reddit and Facebook where others warn of the same fraudulent activity. This store needs to be shut down immediately. It is a complete scam that just drop ships cheap quality items from Temu or other similar vendors.

7 April 2026
Unprompted review
Noor Qalb logo

Reply from Noor Qalb

Hello,

We’re very sorry to hear that your experience left you feeling misled and concerned about the authenticity of our business.

We understand how frustrating it must have been to see inconsistencies in reviews, policies, and product information, and we take your feedback seriously.

Your concerns about transparency, trust, and quality are important to us, and we want to assure you that we are reviewing these matters carefully.

Please allow us the opportunity to discuss this directly with you so we can better understand your experience and work toward a resolution.

Send us an email through contact@noorqalb.com for further assistance and resolution.

Sincerely,
Aisha
Customer Support – Noor Qalb

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