Product has been used to replace Particle… The website is terrible so that you can pause of cancel but can’t pull an order forward… The phone system whether you pick 1or 2, ultimately hangs... See more
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Review summary
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I’m very disappointed that in order to try your product I need to sign on for automatic re shipping ! OR pay and inflated price ! Not being kind to potential new customers ….
Company replied
This stuff really works, had my hair dyed at the end of April 2026 when I went back June 2026my hair dresser could not believe how thick my hair was, so happy for me took down the product name and... See more
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The agent Jeannie, who I was blessed to have ordered with, is definitely, an asset in every way to your company! She was professional, very knowledgeable, answed, with patience,kindness , and knowled... See more
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Company details
Written by the company
Welcome to NoorHair, the world's hardest working hair care brand dedicated to helping you achieve the hair you deserve. We understand the importance of having thick, youthful hair, and that's why we put in the hard work for you. Our team scours the globe to source time-tested hair growth ingredients, ensuring you get the best results without any hassle. Our mission is simple: to strengthen your hair, stimulate healthy growth, and minimize breakage. We've formulated the perfect mix of full-spectrum vitamins and minerals that have been tried and tested over time to support the growth of your thick, full hair. At NoorHair, we prioritize your hair and health above all else. Our super ingredients, sourced from around the world, revitalize your hair's strength from the inside out. Our powerful and proprietary combinations support your hair's complete growth cycle, and we stand by our claims with a 100% money-back guarantee. Your satisfaction is our priority, and each order is backed by an unconditional 180-day guarantee, so you can try Noor risk-free. We are committed to continuous learning and research to bring you high-quality ingredients, products, and vitamins that are not only effective but also great tasting. Experience the growth of exotic hair with our products. Join the NoorHair family today and witness the transformation of your hair.
Contact info
7901 4th St N, STE 15541, 33702, St. Petersburg, United States
- (510) 605-3796
- support@noorhairofficial.com
- noorhairofficial.com
3.5
Average
989 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Hoping it will work for my case!
4 June 2026
Reply from Noor Hair
Hi Noreen,
Thank you for giving Healthy Hair Formula a try and for sharing your feedback!
We’re excited to be part of your hair wellness journey and appreciate your trust in our products. Hair growth and hair health results can vary from person to person, so consistency is important when using the product.
We’re grateful to have you as a Healthy Hair Formula subscriber and hope you have a positive experience. If you ever have any questions or need assistance, our support team is always happy to help.
Thank you for choosing Noor Hair Official!
Well
Well, Im losing a lot less hair than i was when i started with Noor. And it looks like Im seeing some new growth. I will. you kn̈ow
3 June 2026
Reply from Noor Hair
Hi Tari,
Thank you so much for sharing your experience!
We’re really glad to hear that you’re losing less hair than when you first started using the Radiance Formula and that you may be seeing some new growth as well. That’s encouraging progress, and we appreciate you taking the time to share it.
Thank you for your support of Noor Hair Official. We look forward to hearing more about your results as you continue your journey!
This beaut solan product best cheap and…
This beaut solan product best cheap and I don't recommend.
18 May 2026
Unprompted review
Reply from Noor Hair
Hi Tanza,
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
It looks like your review may be referring to a different product than the one we offer. We would never want there to be any confusion, and we appreciate the opportunity to clarify this.
If you intended to leave feedback about one of our products, we would be happy to assist you further. Please feel free to reach out to our support team so we can help address any concerns or questions you may have.
Thank you again for your time.
Cancel all future orders.
Cancel all future my subscription. I did not know you are sending automatically. I did no expect this order and so not want it anymore!
Phyllis Adamaitis
29 May 2026
Reply from Noor Hair
Hi Phyllis,
We’re sorry to hear about the confusion regarding your order and subscription.
We understand your concern about receiving an order you were not expecting. Please note that subscription terms and recurring shipment details are presented during the checkout process. However, we understand that misunderstandings can occur, and we appreciate you bringing this to our attention.
We would be happy to review your account and assist with your request regarding future shipments. If you would like confirmation of your subscription status or need additional assistance, our support team will be happy to help.
Thank you for your feedback.
I have more than 3 months using the…
I have more than 3 months using the product and my hair still falling off.
30 May 2026
Reply from Noor Hair
Hi Ana,
We’re sorry to hear that you have not experienced the results you were hoping for after using the product for more than three months.
We understand how discouraging it can be when progress is not as expected. Hair growth and hair health results can vary significantly from person to person based on a variety of individual factors, and some customers may require a longer period of consistent use before noticing visible changes.
We appreciate you taking the time to share your experience. If you would like assistance with your account or have any questions about your order, please send an email to our support team at support@noorhairofficial.com and we will be happy to help further.
Thank you for your feedback.
Reply from Noor Hair
Hi Lonie,
We’re sorry to hear that you were disappointed with the delivery timeframe of your order.
Upon review, your order was fulfilled on May 26, 2026 and shipped via USPS with tracking number 9400151903655569081838, which is within our standard processing timeframe. The tracking number provided is correct, and the order was successfully shipped.
There was an issue with USPS data retention, which may cause tracking history to appear outdated or incomplete in their system. However, this does not affect the shipment itself. The package was processed properly and is either still in transit or has been delivered as expected.
We appreciate your patience and understanding. If you need any additional assistance regarding your order, please email our support team at support@noorhairoffical.com and we will be happy to help.
My experience is good
My experience is good. I'm happy with the products. Customer service is agreeable. In overall I'm content with the company.
2 June 2026
Reply from Noor Hair
Hi Carmen,
Thank you so much for your feedback!
We’re delighted to hear that you’ve had a positive experience, are happy with the products, and have found our customer service pleasant to work with. Knowing that you’re overall satisfied with Noor Hair Official means a great deal to us.
We truly appreciate your support and look forward to continuing to serve you!
Is to order and dnt take long to get…
Is to order and dnt take long to get the product!! No pressure to subscribe
29 May 2026
Reply from Noor Hair
Hi Lisa,
We’re really glad to hear you found it easy to order and that delivery was quick. We also appreciate you noting that there was no pressure to subscribe—that’s something we’re very mindful of in making sure customers feel comfortable and in control.
Thank you for your support of Noor Hair Official!
It was a great experience re-ordering…
It was a great experience re-ordering the product. I’m really enjoying it and I appreciate all the help and assistance in the process.
2 June 2026
Reply from Noor Hair
Hi Wendy,
Thank you so much for your kind feedback!
We’re delighted to hear that reordering was a great experience and that you’re enjoying the product. It’s also wonderful to know that the help and assistance you received made the process even smoother.
We truly appreciate your support of Noor Hair Official and look forward to continuing to be part of your journey!
Product did not work for me
Update: they have responded and cancelled as requested.
Product did not work for me. Requested cancellation of subscription twice now and have no response at all.
28 May 2026
Reply from Noor Hair
Hi Trudi,
We’re sorry to hear that the product did not work for you and that you experienced difficulty getting a response regarding your cancellation request.
We understand how frustrating that can be, and we sincerely apologize for the inconvenience. We would be happy to review your account and ensure that your subscription status is properly addressed.
We will send you a follow up email to assist you further. We appreciate your feedback and the opportunity to help resolve this matter.
Reply from Noor Hair
Hi Linda,
Thank you so much for sharing your experience!
We’re really glad to hear that your shedding has reduced and that your hair is starting to feel thicker while using the Healthy Hair Formula. That’s very encouraging progress.
We truly appreciate your trust and support of Noor Hair Official, and we’re happy to be part of your hair journey!
Please stop
Please stop. I canceled my credit card. I cannot afford anymore products. Please acknowledge that my account is closed.
1 June 2026
Reply from Noor Hair
Hi Mark,
We’re sorry to hear about your situation and understand your concern regarding future orders and charges.
We would like to reassure you that we take cancellation requests seriously. Upon review of your account, we can confirm that your subscription has been canceled and no future recurring orders will be generated.
If you would like additional confirmation or have any questions regarding your account status, our support team will be happy to assist you further.
Thank you for reaching out and sharing your concerns.
I have tried multiple times to cancel…
I have tried multiple times to cancel the subscription for Noor hair products as I have too much on hand. However, every month I continue to receive more product. It is very frustrating and therefore, I will never order from your company again.
28 May 2026
Reply from Noor Hair
Hi Linette,
We’re sorry to hear about your frustration and understand how concerning it is to receive additional product when you were trying to cancel.
Upon review, the customer voluntarily signed up for monthly subscriptions for Radiance Formula and Love Serum on August 1, 2025.
We would like to clarify that we take cancellation requests seriously and will review your account to ensure your subscription status is properly updated. We understand how inconvenient this situation has been for you.
If you would like further assistance or confirmation of your account status, our support team will be happy to help and ensure this is fully resolved for you.
Thank you for sharing your feedback.
New hair coming in
1 June 2026
Reply from Noor Hair
Hi Barbara,
We’re really happy to hear you’re noticing new hair coming in while using the Healthy Hair Formula. Seeing new growth is always exciting, and we’re glad to be part of your hair journey.
We truly appreciate your support of Noor Hair Official and wish you continued great results!
She has very good taking my order
She has very good taking my order, and explained everything very clear. Thank you for your help. Because of her , I know I will do well!
1 June 2026
Reply from Noor Hair
Hi Gwendolyn,
Thank you so much for sharing your experience!
We’re really glad to hear our team member was able to take your order and explain everything clearly for you. It’s wonderful to know you felt supported and confident moving forward—that means a lot to us.
We truly appreciate your support of Noor Hair Official and are happy to have you with us!
Your website made it easy for me to…
Your website made it easy for me to search through the products and decide what I needed
31 May 2026
Reply from Noor Hair
Hi DaJuan,
We’re really glad to hear you found the website easy to navigate and that it helped you search through the products and choose what you needed. Making the experience simple and helpful is exactly what we aim for.
We truly appreciate your support of Noor Hair Official!
First I did not place an order on…
First I did not place an order on 5/27/26. I have left 3 bottles of serum here at home. Please refund
this unwanted purchase. I'll be happy to return your item once I receive it. Please give me instructions so this refund is done. Jane Diedrich
27 May 2026
Reply from Noor Hair
Hi Jane,
We’re sorry to hear about the confusion regarding your recent order.
We understand your concern, especially since you still have product remaining and were not expecting an additional shipment. We would be happy to review your account and assist with the return process once the package is received.
Please contact our support team directly so we can provide the appropriate return instructions and review the available refund options in accordance with our return policy. Our team will be happy to assist you further and help ensure the matter is resolved as smoothly as possible.
Thank you for bringing this to our attention.
This is the first product to work new…
This is the first product to work new hairs have started to grow i will continue to use it thank you
31 May 2026
Reply from Noor Hair
Hi Sandra,
We’re really glad to hear this is the first product that has worked for you and that you’re seeing new hair growth—that’s wonderful to hear. It means a lot that you’re planning to continue using it.
We truly appreciate your trust and support of Noor Hair Official, and we’re happy to be part of your hair journey!
Reply from Noor Hair
Hi Cassandra,
We’re really glad to hear you find the reviews helpful. We truly appreciate your support of Noor Hair Official and are happy they’re making your experience easier and more informed!
I had cancelled a particular credit…
I had cancelled a particular credit card. received a new one. However, I purchased Noor products recently and the card I cancelled was still in your files. The order went through. I alerted Noor team to tell about the cancelled credit card. The Noor team sent me info on how to correct the problem. Thank you.
26 May 2026
Reply from Noor Hair
Hi Catalina,
We’re glad to hear our team was able to assist you quickly and provide the information you needed to resolve the issue with your updated credit card. We also appreciate you letting us know about the situation right away so it could be addressed smoothly.
Thank you for your continued support of Noor Hair Official—we’re always here if you need anything further!
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