While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

It's a great platform and it allows me to cash out my gift cards without any problem and it's support has become even more effective in sorting out some issues nowadays. Highly recommended!!

Company replied

Rated 1 out of 5 stars

Wow this site is getting so so bad each and every day . I have uploaded video evidence in my trade and I still lost dispute. it clearly shows how trader only started recording when my card was already... See more

Company replied

Rated 1 out of 5 stars

I traded a $50 Apple Gift Card with this platform expecting a fair cash payout or equivalent value. Instead, I got completely ripped off. After sending the gift card details as instructed, they claim... See more

Company replied

Rated 5 out of 5 stars

Tiff is the best customer servicing in NoOnes so far so good … I was getting issues with my notifications and couldn’t receive notification when new trade is open but this man Tiff helped me out so si... See more

Company replied

Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Cryptocurrency Service
  4. Financial Consultant

Written by the company

Noones is a financial communication super app that brings empowerment by connecting people to the global conversation (chat) and the world’s financial system (payments). The people of the Global South will now have the ability to freely message anyone, trade different forms of payment on its marketplace, and make payments peer-to-peer — all with a Bitcoin wallet that acts as a store of value.


Contact info

You should know

3.2

Average

TrustScore 3 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best P2P platform i have every used

Noones is one of the feature packed and fast platform. Very user friendly. Fast support.

12 January 2026
NoOnes logo

Reply from NoOnes

Hi biserker, thank you so much for your feedback. We're happy to know you find NoOnes easy to use! That’s exactly what we’re aiming for 💚

Rated 5 out of 5 stars

Excellent support

Excellent support, very quick and very accommodating, thank you so much Miya 🙏🙏

16 January 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hi , Thanks so much for your kind words! Miya and our support team work wonders, making sure every question is answered and every concern is handled with care. 💚

Rated 1 out of 5 stars

website scam

My phone was lost, and the security questions and key authenticator were stored on it. After discovering the loss, I immediately changed my account password and email password. Now that I can access my email normally, when I try to change the authenticator, they ask me to provide security questions (each of my accounts has a different security question).They've been using this excuse to refuse to unlock my account or check if any funds have been stolen.
Previous work orders:Request #252427
#236570
Current work order:#386907
I've been trying to contact them about this for over a year. Last month they told me they were reviewing my account, and I've been waiting for almost a month now, but they haven't replied at all. Furthermore, I can no longer reach their online or email customer service; no one is responding to me.
Please use their services with caution.

16 January 2025
Unprompted review
NoOnes logo

Reply from NoOnes

Hi Mo Chen, thank you for your patience and for sharing these details with us. We apologize for the delay in getting back to you.

Our security questions are designed to protect your account and prevent unauthorized access, especially when a device or authenticator is lost or changed. These steps help keep your funds and information safe.

Your account is still under review. If you have any additional details or documents that may help, please reply directly to your open ticket or submit one at https://help.noones.com
so our team can continue assisting you. We appreciate your understanding while we work through this.

Rated 5 out of 5 stars

I had a problem with my account and Ava…

I had a problem with my account and Ava helped me along the way and now I can access my account without any difficulties.

15 January 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hi CuteWigeon, thank you so much for sharing! We’re so happy Ava was able to help you and get everything sorted. Our support team is always ready to help whenever you need us.

Rated 5 out of 5 stars

Great customer service

Great customer service, Love u Miya 🫶❤️

10 January 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hi Adeboye, Miya definitely deserves the 5 stars! 🌟 We’re so glad you’re enjoying the app and had a great experience with our Support team.

Rated 1 out of 5 stars

This app is terrible asf I have never…

This app is terrible asf I have never seen an app that the support is not reachable on the web for over 6hours now I was told to update the app and boom I was logged out now I can’t login it keeps bouncing out, the app is really poor for a trading platform FIX UP now I will have to remove my funds from your app once I gain access or I drag you guys online

9 January 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hi there, we're sorry about the delays. We’ve been upgrading our system to respond faster, but we’re glad the login issues are now sorted.

We appreciate your honest feedback! If there’s anything specific you think we can improve, feel free to submit an idea by going to your account profile. You may also reach out via chat in the Help Center. We’re always happy to hear from you.

Rated 1 out of 5 stars

I opened a new account with phone…

I opened a new account with phone number after buying usdt to transfer I was asked to change password and 2fa . I can't access account after that and support isn't being helpful. When u try resetting the password it tells you a code has been sent but no code . Noones is just terrible

5 January 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hi Ahmed, thanks for bringing this to our attention, and we're sorry for the holdup. Verification codes sometimes end up in your Spam or Promotions folder, so it’s worth checking there.

If you still don’t see it, please make a follow-up via chat or submit a ticket in our Help Center page with your account details, and our team will take another look to help get you back in.

Rated 1 out of 5 stars

Noones app doesn't respond as fast as…

Noones app doesn't respond as fast as the last version before you updated

1 January 2026
NoOnes logo

Reply from NoOnes

Thank you for bringing this to our attention, IsaacSongok. If you’re experiencing latency or delays, please reach out to our support team directly so we can review the issue in detail and assist you further. We’re happy to help and work toward a resolution.

Rated 5 out of 5 stars

What made my experience great is how…

What made my experience great is how you treat your customers..
So far the company is doing a perfectly great job and they're trustworthy to cooperate with their team..

3 January 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Thank you so much for the kind words and positive feedback, WOODGATE! We’re really happy to hear that you’ve had a great experience and that you feel supported by our team. Treating our users with care and fairness is very important to us, and it means a lot to know that it’s been noticed. We truly appreciate your trust and look forward to continuing to support you.

Rated 1 out of 5 stars

Trading partner dose not reply me and I make the payment but I mistakenly canceled the payment 😭

Trading partner dose not reply me and I make the payment but I mistakenly canceled the payment 😭 I’m so sad about this my only money that I have

3 January 2026
Unprompted review
NoOnes logo

Reply from NoOnes

We’re really sorry to hear this—it’s understandable how stressful that must feel, Destiny Auwal.

Please reach out to our support team as soon as possible so we can immediately review the trade and help you work toward a resolution. Be sure to provide any details or proof you have about the payment so our team can assist you quickly. We’ll do our best to help you through this.

Rated 2 out of 5 stars

All requested evidence

All requested evidence, including full video proof, was submitted on Nov 26.
My account has been under review for over a month with no response.
Multiple follow-ups were sent, but support does not provide any update.

I am requesting an official update or escalation of ticket #356461.
Update (Feb 1):
No update was provided after NoOnes’ public reply on January 6.
My account is still blocked, and there has been no communication via email or support ticket.
The case has now been pending for over two months.

26 November 2025
Unprompted review
NoOnes logo

Reply from NoOnes

Thank you for bringing this to our attention, Consumer. We understand how frustrating it is to wait for a response.

Please be assured that a follow-up has already been made with your ticket (#356461), and you can expect an update from the support team shortly. We appreciate your patience while they review the submitted evidence and work to resolve the case.

Rated 5 out of 5 stars

Best ever for p2p or crypto and…

Best ever for p2p or crypto and everything

1 January 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Wow, thank you, sachin choudhary! It really makes our day to hear that you’re having such a positive experience with P2P and crypto on our platform.

Rated 1 out of 5 stars

Average pay, but very high personal risk

At first glance the company looks attractive due to good compensation and technically complex product. However, the internal reality is very different.

Leadership style is highly unpredictable and reactive. Priorities change constantly, often without explanation or alignment, which makes long-term planning almost impossible. Decisions are frequently emotional rather than strategic.

There is a strong culture of blame. Engineers are often labeled as “lazy” or “untrustworthy” instead of addressing structural or leadership problems. Staff turnover is high, and people can be terminated suddenly, creating a climate of fear rather than trust.

Compensation structures lack transparency. Payments may be split across different schemes, increasing personal financial risk. Offboarding processes are unclear, and access can be revoked immediately, making it difficult to resolve outstanding payments.

Work-life balance is poor. Long working hours and regular unpaid overtime are treated as the norm.

Overall, this company may only suit people who are comfortable with chaos, instability, and high personal risk. Anyone who values respectful leadership, clear priorities, and predictable compensation should be extremely cautious.

1 December 2025
Unprompted review
Rated 1 out of 5 stars

DISAPPOINTED

I have been trading P2P on NoOnes since 2024. Today, however, I encountered a buyer who sent a falsified payment receipt and demanded I release the coins. To be fair, the moderator responded within minutes of my opening a dispute and resolved the issue promptly.

Despite the buyer being proven a scammer, I am deeply disappointed that no action was taken against the scammer's account. Shouldn't such accounts, and the scammers behind them, be banned to prevent them from defrauding other innocent traders?

As a user of the platform, I strongly urge NoOnes to act more aggressively against scammers. This is essential to protect honest traders and enhance the overall trading experience by removing bad actors.

22 December 2025
Unprompted review
NoOnes logo

Reply from NoOnes

Hey Tractor Sunglass, really sorry you had to deal with that — we know how frustrating that kind of experience can be, especially after trading with us for so long.

We definitely don’t take situations like this lightly. Please reach out to our support team directly so we can fully re-evaluate the trade and the account involved. If you’ve already contacted support, drop your ticket number and we’ll look into it right away.

Rated 1 out of 5 stars

Do not use this website

Do not use this website. They allow criminals to act as a 'traders' who will steal your gift card codes and not pay you. This is totally normal to them. AVOID.

19 December 2025
Unprompted review
NoOnes logo

Reply from NoOnes

Hi Simon, we take the security and protection of our users very seriously. Losing a dispute does not automatically mean a scam occurred—our moderators make decisions strictly based on the evidence available at the time of review.

If you believe the outcome was incorrect or have new or additional proof, we’re absolutely open to a re-evaluation. To proceed, please contact our support team through the official support channel, as this is the only way cases can be properly reviewed and escalated.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look