While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

It's a great platform and it allows me to cash out my gift cards without any problem and it's support has become even more effective in sorting out some issues nowadays. Highly recommended!!

Company replied

Rated 1 out of 5 stars

Wow this site is getting so so bad each and every day . I have uploaded video evidence in my trade and I still lost dispute. it clearly shows how trader only started recording when my card was already... See more

Company replied

Rated 1 out of 5 stars

I traded a $50 Apple Gift Card with this platform expecting a fair cash payout or equivalent value. Instead, I got completely ripped off. After sending the gift card details as instructed, they claim... See more

Company replied

Rated 5 out of 5 stars

Tiff is the best customer servicing in NoOnes so far so good … I was getting issues with my notifications and couldn’t receive notification when new trade is open but this man Tiff helped me out so si... See more

Company replied

Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Cryptocurrency Service
  4. Financial Consultant

Written by the company

Noones is a financial communication super app that brings empowerment by connecting people to the global conversation (chat) and the world’s financial system (payments). The people of the Global South will now have the ability to freely message anyone, trade different forms of payment on its marketplace, and make payments peer-to-peer — all with a Bitcoin wallet that acts as a store of value.


Contact info

You should know

3.2

Average

TrustScore 3 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They connive with the vendors to scam…

They connive with the vendors to scam you of your giftcard..I have lost thousands to them ...They hate blacks especially they never let any black win any dispute even though they know you are loosing they make you loose more

They look for ways to steal your hard earned Bitcoins that is how they operate

26 February 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hello Gerardo, thank you for taking the time to share this. We take concerns like yours very seriously, and this is not the experience we want anyone to have on the platform.

Disputes are reviewed carefully by our moderation team in line with our guidelines, based strictly on the evidence provided by both parties. Decisions are not influenced by race or background — fairness and neutrality are core to our process.

If you haven't yet, please send us a ticket at https://help.noones.com with the trade ID and your account details. We’ll be glad to take another look at your case with you.

Rated 5 out of 5 stars

Trustworthy

Trustworthy

26 February 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hi Adam, thank you for your trust. This means a lot to us.

We’re committed to keeping the platform secure and reliable, and we’re grateful to have you as part of the NoOnes community.

Rated 1 out of 5 stars

This is bad platform very useless…

This is bad platform very useless customer service over 6 hours I have contact about my 2FA an I have not get anything resolved very frustrating platform

23 February 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hello Teebee, thank you for your patience while we reviewed your 2FA concern.

We’re glad to see that ticket #12445 has been handled with our Support team. If you encounter anything else or need further assistance, please feel free to reach out to us again at https://help.noones.com. We’re here to help.

Rated 5 out of 5 stars

NoOnes is supper fast and safe my…

NoOnes is supper fast and safe my experience so far is outstanding🦅🦅🦅

18 February 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hi Cape Pro, thank you so much for the amazing feedback! We’re thrilled to hear that your experience with NoOnes has been outstanding so far. That’s exactly what we aim to deliver every day.

We look forward to continuing to provide you with a smooth experience.

Rated 1 out of 5 stars

Be careful with this site

Be careful with this site - it's full of scammers who fake transactions.

15 February 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hello Danny, we’re really sorry to hear this was your experience. If this situation hasn’t been resolved yet, please share your trade ID with us so we can personally review what happened. You can also reach our Support team with the trade details at https://help.noones.com, and we’ll make sure your case gets the attention it deserves.

We’re here for you and want to help resolve this.

Rated 5 out of 5 stars

Like buying ice-cream....

15 February 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hi TradeEC, we love that comparison! We’re so glad your trading experience has felt smooth and easy. And yes, we love ice cream too!

Rated 5 out of 5 stars

Best crypto exchange ever

Best crypto exchange ever

12 February 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hi BJ, thanks so much for the amazing feedback! We’re glad you’re enjoying your experience on NoOnes, and we’ll keep working hard to provide the best service possible.

Rated 5 out of 5 stars

Excellent trader

Excellent trader

11 February 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hi Austin, thanks for the great feedback! Glad you’re having a smooth and easy time trading with us. Appreciate you being part of the NoOnes community!

Rated 1 out of 5 stars

I need my money today

I need my money today. You guy are stealing from me and is taking long you can get all information you need from your support team. You delaying my refund. Is not fair to me.
Check the attached file.
Chaps01 is my username and this has being on going since 01 February. I need my refund today is the 7th working day. Tiff and everyone at noones are ignoring my messages.

1 February 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hello Emmie, thanks for bringing this to our attention. I've followed-up on your case and we appreciate your patience. If you have additional information, feel free to leave us a reply on your ticket.

Rated 1 out of 5 stars

Noones gave my coin to a scammer

Noones gave my coin to a scammer, and I appealed with evidence but they declines me and things are not suppose to be like that. They should be able to bring us back and let us provide more evidence why will they decided to give scammer my coin when I never scam anyone on noones before I was angry and mad at the decision. I will like if the trade can be brought back, this is the trade I.D vaPqVsCibZU

5 February 2026
NoOnes logo

Reply from NoOnes

Hi Rachel, thank you for leaving us a review. Please know that before any resolution is reached, our moderators conduct a thorough investigation based on all the proof and evidence submitted by both parties to ensure a fair outcome.

You can reach out to our Support team at https://help.noones.com if anything is missed. We'll be glad to review this further with you.

Rated 1 out of 5 stars

🚨RUN OR CRY 😢

Moderators connive with vendors to rob you on this site. They usually give a generic reply like, “Make sure you provide all required evidence during a dispute.”
MODERATORS DO NOT CARE whether you upload recordings or screenshot evidence.
There was an interesting case where I provided all the necessary evidence and the vendor did nothing (ignored the moderators’ instructions), yet they still awarded the coins to the fraudulent vendor. They are WICKED.‼️
I read through other reviews, and for some reason, Noones’ rep, or whoever is responsible for reading this, completely ignores the fact that their moderators are criminals.

They wait till they get dragged on trustpilot and social media before taking a "proper look at your case" !!!!!!!

Avoid heartache and RUN.

16 January 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hello Dayo, thank you for sharing your feedback. Disputes are reviewed carefully and fairly based on the evidence provided by both parties before a decision is made. If you feel something was missed, you can file an appeal in the trade, contact us through chat, or submit a ticket at https://help.noones.com, and our Support team will guide you on the next steps.

Rated 5 out of 5 stars

I don't get why there's so much bad…

I don't get why there's so much bad reviews ppl are mentally disabled.
Very fast and reliable service. USDT > Paypal in less than 3mn. High fees but doing god's work.

Thanks.

8 February 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hi Towelie, we're glad everything went smoothly with your recent transactions. Thanks for being a part of the NoOnes community!

Rated 5 out of 5 stars

I had my ETH transaction from coinbase…

I had my ETH transaction from coinbase to my NoOnes wallet on pending for 18days and upon contacting support team which Tiff #5901 was my personal support assistant they got it resolved less than 15mins .

Thanks NoOnes ❤️

2 February 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hi Barryzeus, thank you so much for sharing this! We know how stressful a pending transaction can be, and we're really glad Tiff was able to resolve it quickly for you. We’ll be sure to pass along your kind words to her. Experiences like this are what we strive for, and we’re always working to make each one even better.

Rated 1 out of 5 stars

My giftcard worth $150 was stolen on…

My giftcard worth $150 was stolen on Noones, i provided all evidence as they asked yet they favored the merchant definitely because he/she trades more on their platform (noones) and bring them more money, they don't really care about the truth. I am totally disappointed. Noones support should better review my trade and the appeal.

TRADE ID: 9wcPT4xHmQV

Everyone should stay away from this giftcard vendor for your own good, vendor's name: iosqmcz

Writing this till you do what's right. You say you don't side because of merchant past history but that's what you do.

29 January 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hi George, we're very sorry to hear about your experience. We understand your concern and want to assure you that our moderators review all disputes fairly and they base on the proof provided in trades. To help our moderators, please make sure you provide undisputable and solid evidence that your payment is valid.

You also have the chance to appeal a dispute. By the way, our moderators are actively reviewing the trade you raised to us. If you have any questions or need further assistance, you can reach out to our support team via chat or submit a ticket by visiting our Help Center page.

Thank you for your patience as we work to ensure a fair outcome.

Rated 5 out of 5 stars

Works well worldwide !

26 January 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hey Aldebaran, that's awesome! We're glad to hear the app is working well wherever you are in the world. Thanks for being a part of our global community!

Rated 4 out of 5 stars

NoOnes is a solid marketplace for…

NoOnes is a solid marketplace for trading crypto for gift cards & other payment methods. Most trades with their verified & top-rated traders go smoothly, and when everything works as intended the service is genuinely useful.

However, NoOnes really needs to improve their dispute system. In disputes, the platform often sides with whoever has aged accounts & many positive trading history, even when there are clear scams & other activities being done by them.

They do take action after multiple reports against a scammer is submitted, but by then the damage is already done, and NoOnes does nothing to compensate the users who first suffered from those scammers.

This also makes it difficult for newer or honest users to win cases against experienced scammers who know how to game the system.

Overall, it’s a good service and I still use it, but stronger dispute handling would make it more trustworthy. With better scam prevention, this could easily be a 5-star platform.

24 November 2025
Unprompted review
NoOnes logo

Reply from NoOnes

Hi Farida, we really appreciate your detailed feedback. That’s exactly what helps us improve! We know there’s always room to grow, and we want to assure you that our moderators review disputes fairly and that we continuously work on improving our processes and taking necessary actions.

Your feedback is valuable to us, and we are committed to providing a better and safer trading experience for all our users. Thanks for being part of NoOnes!

Rated 2 out of 5 stars

I can’t login into my account and I…

I can’t login into my account and I already opened a trade. Why can’t I login and now the trade is almost expired please help me.

26 January 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hi there, we're sorry for the inconvenience you faced when logging in. The good news is, we’ve checked your ticket, and we confirm that your trade has already been resolved!

If you experience any further interruptions, please feel free to contact our support team via chat or submit a ticket through our Help Center.

Rated 1 out of 5 stars

Scam site

Scam site, trade went through, withdrawals disabled for 24 hours for "2FA reenabled". I registred today on site and made first trade, they have bug when you enable 2FA via email it does not work on crypto withdrawal. I disabled 2FA for email log in and enabled 2FA via google auth app and then they disabled my withdrawals for 24 hours for no reason!!!!!!!!

26 January 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hi Nikola S, We understand it can be a bit of a hassle, but please know that temporary holds on send-outs and other safety features when 2FA gets disabled are in place to protect your account, especially against hacks and unauthorized access. These measures are to keep your funds safe. We’re constantly improving our processes and want to assure you that NoOnes is committed to providing a secure and trustworthy platform. Thanks for understanding.

Rated 1 out of 5 stars

Stop using this foolish app lots of…

Stop using this foolish app lots of ripping on here if you open dispute they will award it to buyer

24 January 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hi Akintobi, Thanks for sharing your experience. Disputes are reviewed carefully and fairly before a decision is made. If you believe something was missed, you're welcome to file an appeal in the trade. Just be ready with any proof (screenshots, payment confirmation, etc.) to support your claim.

Please contact us via chat or submit a ticket at our Help Center, and our support team will surely help you with the next steps.

Rated 5 out of 5 stars

so far good

so far good, love the virtual card feature, affordable for now

2 January 2026
Unprompted review
NoOnes logo

Reply from NoOnes

Hi Rakib, it's awesome to know you're enjoying using NoOnes Virtual Visa Card and that you find it affordable. Your feedback means a lot to us!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look