Nook Saunas Reviews 690

Loving my nook sauna. Really impressed with the quality of the product and what value for money it is.
Customer service has been first class as well and l have been recommending there products to family and friends.
Keep up the good work nook❤️

I am thrilled with my Elite one person Sauna. It’s easy to use and I feel is bigger inside than what I was expecting. On a side note, I have rarely experienced such exceptional customer service. From Carolin who patiently answered all my questions to the delivery and instalment with two of the most courteous and efficient young men. The whole process has been seamless.

A really supportive and understanding organisation who makes your sauna experience awesome. Value for money health options for your home.

Love our nook 3 person sauna. It was delivered and set up earlier than we expected. The customer service was top notch. They explained everything to us in simple terms and left the room clean after setting up the sauna for us. Highly recommend this small business.

Professional, prompt, caring, quality! This is how we would describe the staff and the experience from purchase to install. Very happy with the choice we made.

I’m really loving my Nook Elite 2 person sauna.
Nook were amazing with their customer service - very considered and responsive, they answered all of my questions and well. The installation team were also great to deal with, and took me through the how to and the features. It’s very straightforward which is great for me. 
It heats well, has low EMF and looks great, I’m really pleased with it and the seamless process for the purchase and installation.

The Nook sauna we purchased in the UK failed twice and the communication from Nook UK was very bad. We question whether either the product or the business is fit for purpose. The product works intially then after some sustained use of a few weeks simply stops working. This has happened twice to us with two difference units. and we bought, we don't rent. Poor product, shocking service.

Great experience from ordering, communications, delivery and install. Love the sauna too. Works great and good value for money.

I cannot fault the Nook customer service and product at all

I did a lot of research and Nook were by far the most helpful , reasonably priced and efficient

Delivery and installation guys were lovely and very knowledgeable

Wouldn’t hesitate to recommend to anyone

The team delivered and fitted our sauna, hassle free and lovely to deal with, we are so in love with our Nook sauna even our very athletic 13 year old uses it as a recovery and has been a complete game changer in our lives, we use it daily and after a week can feel positive effects in our energy, highly recommend

The whole process was extremely smooth. From purchase to install. Great communication. No fuss. Had the sauna in and ready to go ahead of time.

Highly recommend.

Having moved into my new appartment I’d been researching the wellness space for the right “ Sauna “ to purchase ,
After months of enquires & looking into function / quality / performance / non toxic & I purchase “ Nook “ & from the initial order to install , the strong customer service & clear communication on delivery & excellent customer service on install from Haskel was fantastic , great follow through which is hard to find now days .. loving the high quality of the sauna & making time out to have self care !! Thankyou to Nook I’m loving the music & healthy vibe !!!

I did some serious research into the best infrared saunas in the Australian market before purchasing our Core 2 person, and im pleased to write it has exceeded our expectations! The entire process has been smooth and the team (including install) go above and beyond for customer service. The sauna has great functionality (+ it looks cute and doesnt take up much space for how spacious it feels inside. Highly value that you'd be supporting small business who inturn partner with charity to reduce environmental impacts with this purchase. Could not recommend highly enough.

From our initial sales telephone enquiry to order, delivery & installation, everything was made easy by Nook’s friendly efficient staff.
We love our Nook sauna and it has become part of our daily routine.
Cannot recommend Nook enough! If you are on the fence about ordering a sauna, we can whole heartedly recommend a Nook sauna.

I researched infrared saunas for my home for over a year. Nook were the clear winners for me from the quality of the product, to their company values and customer service. It did not disappoint. Install was seamless and my sauna is incredible. Heats quickly, all the other features like lights and Bluetooth work well. Could not recommend my Nook sauna more highly

I had an excellent experience with Nook from start to finish. Communication was clear, responsive and professional throughout the entire process. The service and installation were seamless, with everything delivered exactly as promised and to a very high standard. The installation team were polite, friendly and genuinely nice people.

What really stood out was the post delivery follow up. Nook continued to check in and ensure everything was working perfectly, which made the whole experience feel very considered and customer focused.

I would absolutely give a 5 stars for communication, service,installation and their product. I love my sauna and highly recommend.

I have been looking for a 1 person sauna for a long time. All others come in a flat pack and you have to put it together. Nook has free installation. The installation went off with out a hitch. The communication from the install crew was first class. They reached out to organise a date and time via email and gave a text letting me know they where still coming and again went the were 10 minutes away. They were very polite and gave me a run down on all the functions. I have used it numerous times since Tuesday and am loving every minute.

Fantastic customer service and product 10/10!
Answered all our questions re what would be the perfect size for our family. Easy to order online and install was quick. The men who installed it were lovely and super efficient. The sauna heats up even faster than they told us and is such a wonderful addition to any home. We have been using it twice a day, my sleep improved from the first night hitting 99% sleep score!! Honestly if you’re on the fence don’t be, this is money very well spent

The whole process from first phone call to the first use of the sauna was first class.
Customer service and communication was clear, helpful and reliable. We were kept updated on the scheduling and timeframe for delivery and installation. On the day the guys where great, ontime, quick and efficient, cleaned up everything whilst leaving us with a few hints and tips.
The sauna itself is great. Obviously the heating itself it really good but also the lighting and Bluetooth connection really add to the product.
Highly recommend to anyone looking at getting a sauna.

Lovely customer service, the sauna arrived even earlier than predicted! Installers were efficient and helpful and the quality of the sauna is beautiful we have used it every day ! Such a relaxing way to end the day. We are so happy with the Nook product and service we’ve already recommended them to many others.