I am surprised to receive such prompt response from your team especialy Elsa who provided an outlined and helpful e-mail to deal with my complaint. A member such as Elsa on your team is an asset.
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See what reviewers are saying
Fraudsters and scam artists. Their business model is to advertise luxury goods on social media at insanely low prices. If you buy a ticket what actually happens is you get signed up to two websites No... See more
Great product and Diamond was exceptionally helpful and efficient with helping me and have had great support from the team! Thanks guys well done!
The truth I didn't have any experience for this application,I just won some gifts and suddenly they ask me to use this application and they take money from me,I didn't understand why,so I immediately... See more
4.2
Great
138 reviews
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Hasn’t replied to negative reviews
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Good customer help very good 👍
26 September 2025
Unprompted review
Good experience
I have a very good experience but for some not clear issues regarding my subscription I prefer to stop my subscription; I have thought that there is no relation between subscription and the box I have bought
16 September 2025
Unprompted review
Nice and thank you so much
2 September 2025
Unprompted review
AS you have decided to refund,I should…
AS you have decided to refund,I should say that your approach towards your client is appreciated.
Thanks.
The site is new to me i think it is ok .
1 September 2025
Unprompted review
fast service for cancelation of…
fast service for cancelation of subscription. As I don't need it.
25 August 2025
Unprompted review
Marina
Having noticed this, I contacted the customer service department and they started to resolve my issue. It is currently being resolved and I hope that a consensus will be reached.
25 July 2025
Unprompted review
Scam!!I did not signed up to this service
I did not signed up to this service, it doesnt make any sense since I live in Central América and Charges will require shipping fees. It might be useful for people in Europe but not for me. I raised my concerns and they offered to reimburse the fee once this feedback is completed, but it had to be a positive one . Should be more transparent when trying to get New suscribers and avoid misunderstandings. And now they asked me to delete this comment if I expect the reimbursement to be completed
7 July 2025
Unprompted review
The customer support service is very good and diligent
I received prompt and full customer service support.
16 July 2025
Unprompted review
Support replay me asap and the issue…
Support replay me asap and the issue solved rapidly
10 July 2025
Unprompted review
Nookaura responded promptly and…
Nookaura responded promptly and positively to my request for a refund for the mistake in charging. Their customer support staff are highly professional.
1 July 2025
Unprompted review
they have a really grate team and the company is very understanding. Also, they have really good products
is a really comprensive company and had really good products and offerts
17 June 2025
Unprompted review
Good and quick assistance for…
Good and quick assistance for reimbursement
17 June 2025
Unprompted review
I am surprised to receive such prompt…
I am surprised to receive such prompt response from your team especialy Elsa who provided an outlined and helpful e-mail to deal with my complaint.
A member such as Elsa on your team is an asset.
29 May 2025
Unprompted review
Reliable
Reliable, excellent, and efficient service I've received from Diamond at Nookaura. Was able to accommodate my needs and requests.
3 June 2025
Unprompted review
Eugine immediately contacted me to…
Eugine immediately contacted me to solve my issue
24 May 2025
Unprompted review
Big thanks to Ann for taking care of my…
Big thanks to Ann for taking care of my issues
19 May 2025
Unprompted review
Problem addressed.
11 May 2025
Unprompted review
zoe is in touch and helping to resolve…
zoe is in touch and helping to resolve the issue. or ''zoe contacted
11 May 2025
Unprompted review
It such a great honor to have someone…
It such a great honor to have someone assisted me regarding my concerns which is Kai. Thank you.
10 May 2025
Unprompted review
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