I am surprised to receive such prompt response from your team especialy Elsa who provided an outlined and helpful e-mail to deal with my complaint. A member such as Elsa on your team is an asset.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fraudsters and scam artists. Their business model is to advertise luxury goods on social media at insanely low prices. If you buy a ticket what actually happens is you get signed up to two websites No... See more
Great product and Diamond was exceptionally helpful and efficient with helping me and have had great support from the team! Thanks guys well done!
The truth I didn't have any experience for this application,I just won some gifts and suddenly they ask me to use this application and they take money from me,I didn't understand why,so I immediately... See more
4.2
Great
138 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Emily helped me," "Emily solved my…
Emily helped me," "Emily solved my problem," "Issue addressed by Emily," or "Thank you, Escalation Team").
6 February 2026
Unprompted review
Hello,
Hello,
I am still facing an issue with the refund from this company.
A total of 143 SAR was charged from my account, but I have only received 36 SAR back.
The remaining 107 SAR has not been refunded yet.
The company asked me to delete my review in exchange for a refund, but I have not received the full amount.
This review is based on my real experience, and I am still waiting for a complete refund.
13 December 2025
Unprompted review
They steal money (470 euro) from my…
They steal money (470 euro) from my account while I have never bought anything from this shop .
I have repeatedly provided them with bank transfer statements as proof for my claim and ask them to return the money that they have unlawfully taken and I only get an AI answer with out any meaning.
Stay away from this shop your accounts are in danger.
It is a big fraud.
10 December 2025
Unprompted review
Easy to use site and customer service…
Easy to use site and customer service always ready to assist any time.
2 December 2025
Unprompted review
The truth I didn't have any experience…
The truth I didn't have any experience for this application,I just won some gifts and suddenly they ask me to use this application and they take money from me,I didn't understand why,so I immediately ask to cancel this service.
Please cancel my membership, and return my money, thanks.
28 November 2025
Unprompted review
Great option to shop and customer…
Great option to shop and customer service is excellent
22 November 2025
Unprompted review
Thank you for the quick response.
Thank you for the quick response Edith.
3 November 2025
Unprompted review
Helpful and understanding to customers
3 November 2025
Unprompted review
fixed the issue
28 October 2025
Unprompted review
Great Reaction❤️
Reaction was very fast and very good!❤️
Immer willkommen!
27 October 2025
Unprompted review
Prompt reponse
I appreciated the prompt response to my support ticket.
21 October 2025
Unprompted review
Prompt response
25 September 2025
Unprompted review
Damn Experience
Damn Experience
They just stole my 70 AED for nothing
If I msg them they say it’s a gift that u accept
Idk what the nonsense
This company steal my money for 2 times for nothing
If tell to refund they say put good reviews we will but still nothing it pass 15 days they hv received my money to their account but no response damn company be careful of this Nookaura damn shit stealing company
12 September 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.