Nonna Tonda Reviews 

5,434
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 532 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally fresh, delicious restaurant-quality pasta dishes that are wonderfully quick and easy to prepare at home on busy weeknights. People also genuinely enjoy the wide variety of creative recipes, excellent ingredients, and generous, satisfying portion sizes offered throughout the weeks. However, some customers also noted frustrating delivery issues, such as parcels being left outside in warm weather without proper notification or incorrect items arriving unexpectedly. A few reviewers also mentioned occasional drops in overall quality, missing recipe cards, or sometimes overpowering flavors in certain specific dishes.

What people talk about most

Product

Customers had positive experiences with product, frequently highlighting the delicious taste, high quality,... See more

Quality

Reviewers highlight positive aspects of quality, noting that every dish tastes incredibly fresh, handmade,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, as some reviewers praise early and... See more

Service

People report ambiguous experiences with service, as many consumers highlight speedy delivery and excellent... See more

Order

Clients share ambiguous opinions on order experiences, as while some reviewers appreciate the easy scheduling... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Lovely tasting pasta, does taste homemade and very good quality. Had the best Tuscan Gnocchi dish last week ever, you could taste the depth of flavour in the slow cooked beef sauce. Had a few teethin... See more

Company replied

Rated 4 out of 5 stars

I'm enjoying the meals, they taste more like a restaurant meal than a ready meal. As someone with a chronic illness, I appreciate how quick and easy they are to prepare, just boil the pasta and heat t... See more

Company replied

Rated 4 out of 5 stars

Really yummy but wondering if you could consider wholemeal/brown/spelt pasta then just white pasta. Also if possible more veggies in ratio to the pasta. I would be happy to pay an additional fee for t... See more

Company replied

Rated 4 out of 5 stars

Great pasta meals delivered on a Thursday morning. We cook the meals in two batches, usually on a Friday night as an end of week treat. Enjoy tying different pasta types and sauces we'd not usually bu... See more

Company replied


Company details

  1. Online Food Ordering Service

Written by the company

Hi, we're James and Rebecca. Each week we deliver fresh pasta and delicious sauces to your door ready to cook and eat in under 5 minutes In 2017 we packed up our possessions and our 6 month old son and went on a tour of Italy to learn the authentic way to make fresh pasta. Now we deliver fresh pasta and homemade sauces to you. Made each morning, our pasta is the freshest around. Each dish includes fresh pasta, a delicious homemade sauce and fresh parmesan and can be prepared and ready to eat in under 5 minutes.


Contact info

4.2

Great

TrustScore 4 out of 5

5K reviews

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Replied to 100% of negative reviews

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4.2

All reviews

(5,434)

522 reviews in the last 12 months

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Rated 5 out of 5 stars

Great quality of fresh pasta and sauce

Great quality of fresh pasta and sauce delivered to your door. Nice, easy and delicious meal. Portions are generous too. My kids also love it.

6 July 2026
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Reply from Nonna Tonda

Good morning, 

Thank you so much for your lovely review! We're so pleased to hear you're enjoying the quality of our fresh pasta and sauces, and that you find the meals easy, delicious, and generously portioned.

It's especially wonderful to know they're a hit with your kids too!

Thank you again for letting us know, and we look forward to sending you more delicious dishes soon!

Rated 5 out of 5 stars

I have to say this is the best pasta we have had

We have tried many Different delivery food boxes and I’ll have to save this one by far is the best one. Not only is it affordable and reasonable, it’s so tasty and easy to make. 10 minutes and you have a beautiful meal.

It is such a great treat to know two nights a week i don’t have to think about dinner as I have a quick tasty meal to serve up and saves me money buying out when I am feeling so tired.

If I had to nitpick all I would say is that the sauce can be a little watery but it doesn’t change the taste. Out of 8 meals I have only not liked 2. Not hated just not to my taste. This is a joy otherwise.

6 July 2026
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Reply from Nonna Tonda

Hi Victoria, 

Thanks so much for your thoughtful review! I'm delighted to hear that we've become your favourite meal box and that you're enjoying how affordable, tasty, and quick the meals are. Knowing we can make dinner a little easier on those busy, tiring days is great

We also appreciate your honest feedback about the sauce consistency. We'll be sure to pass it on to our team, as we're always looking for ways to improve. 

Thanks again for taking the time to share your experience. We cannot wait to get some more dishes sent to you soon!

Rated 4 out of 5 stars

What made our meal very good was the…

What made our meal very good was the fresh pasta and the meals of vegetables and meat dishes.The fact that it arrived very cold ,due to the fact that it was packaged with a freezer pack which made sure the food was nice and fresh when it was delivered. We will be using this company again when it is convenient for us to do so

3 July 2026
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Reply from Nonna Tonda

Thank you so much for this lovely review! Really glad to hear the pasta and the balance of veg and meat came together so well. We'd love to have you back whenever suits you - thank you for giving Nonna Tonda a try!

Rated 5 out of 5 stars

We love our fortnightly Nonna Tonda…

We love our fortnightly Nonna Tonda treats. We don’t want anything to change! Especially the price. Is it growing in popularity?

6 July 2026
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Reply from Nonna Tonda

Thank you so much for this, we love that your fortnightly Nonna Tonda treats have become such a fixture! No plans to shake things up on your end, and glad the price is working well for you too.

As for popularity, we're delighted to say more and more people are discovering us, and it's customers like you sticking with us fortnightly that make that possible. Thank you for being part of the Nonna Tonda family!

Rated 2 out of 5 stars

Disappointing delivery service

We’ve really enjoyed our dishes from Nonna Tonda, but this week’s service has been disappointing. Our pasta and dessert were never delivered this morning, and it is my husband’s birthday so the dessert was a special treat. It normally comes at the same time every week, but today’s never came. Allegedly, the order was delivered with a picture of my mailbox, but the pasta box was not in the photo, so that is not proof of delivery. I wish we could receive the tracking information as well as I do not like to call the customer service line, and I was told two different arrival times both times I called. I also sent an email this morning for my own records and didn’t receive a response. Both customer service reps I spoke to were lovely and have told me I will be recieving a new box tomorrow, and I hope I do, because we love the food, and I was especially excited to try the raviolis today! My only real complaint is the lack of visibility on our orders and not receiving a response to my email.

6 July 2026
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Reply from Nonna Tonda

Thank you so much for taking the time to write such a detailed and fair review, and I'm so sorry - especially given today's dessert was meant to be a special birthday treat for your husband. That's exactly the kind of thing we'd want to get right, not wrong.

I'm sorry your email this morning went unanswered - that shouldn't happen, especially when you were reaching out for your own peace of mind. Your point about wanting proper order tracking, rather than having to call in at all, is very fair feedback, and I'll be passing this on directly.

I'm glad to hear tomorrow's replacement box has already been arranged, and I really hope the raviolis make up for today in some small way. Thank you for the kind words about the team you spoke with, and again, I'm sorry this was the experience on a day that should have been a treat.

Rated 4 out of 5 stars

Good quality and tasty

Very tasty, imaginative, reliable and good quality probably a 4+ rating.

6 July 2026
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Reply from Nonna Tonda

Hi Mark, 

Thank you for taking the time to share your feedback with us about this! We are thrilled you are loving the pasta so much, and it has become a reliable service for you. I will make sure to pass this feedback onto the team as we all love hearing it! 

We look forward to having more dishes sent to you soon!

Rated 5 out of 5 stars

A delicious delivery of pasta to look forward to each week

Delicious fresh pasta and sauce which is very easy to put together. Very good size portions.

6 July 2026
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Reply from Nonna Tonda

Hi Jane, 

Thank you so much for your wonderful review! 

We're delighted to hear that our fresh pasta delivery has become something you look forward to each week. It's great to know you enjoyed the flavour, found it quick and easy to prepare, and appreciated the generous portion sizes. We really appreciate your support and can't wait to have some more dishes sent to you soon.

Rated 5 out of 5 stars

Exceptional quality

Exceptional quality - both sauces and fresh pasta

6 July 2026
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Reply from Nonna Tonda

Hi Catherine, 

Thank you so much for your wonderful review! We're delighted to hear that you enjoyed both our fresh pasta and our sauces. We put a great deal of care into preparing everything from scratch using quality ingredients, so it's great to know that it came through in your experience.

Our team works hard every day to create dishes that are fresh, authentic, and full of flavour, and feedback like yours means a great deal to us. It's always our goal to provide not only exceptional food but also experience!

We truly appreciate you taking the time to share your kind words and we look forward to having more delicious food sent to you soon.

Rated 4 out of 5 stars

Quick and tasty

We found the menus a bit similar for a weekly meal so we have settled on a two weekly routine.
Deliveries perfect from Abel & Cole.
We enjoy the beautifully prepared tasty meals together with the ease of quick final cooking c.5 minutes and it is ready to eat!

6 July 2026
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Reply from Nonna Tonda

Hi Tony, 

Thank you so much for your lovely review. We're delighted to hear that you're enjoying the quality, flavour, and convenience of our meals, and that they fit so well into your routine. It's also great to know your Abel & Cole deliveries have been consistently reliable.

We really appreciate you taking the time to share your experience. Thank you for your continued support, and we look forward to sending you many more meals!

Rated 5 out of 5 stars

Everything is top quality the helpful…

Everything is top quality the helpful person who I spoke to the delivery is superb it's even better than the real thing!!

3 July 2026
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Reply from Nonna Tonda

Good morning, 

Thank you so much for sending this feedback to us! It is always lovely to hear. 

We can't wait to get some more sent to you soon!

Rated 5 out of 5 stars

Excellent food and love opening the box…

Excellent food and love opening the box on Wednesdays to see what's inside.

3 July 2026
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Reply from Nonna Tonda

Good afternoon, 

We are thrilled you are enjoying the dishes so much, a surprise once a week is always lovely! 

We look forward to getting some more dishes sent to you soon!

Rated 5 out of 5 stars

Delicious every time and great customer…

Delicious every time and great customer service. Delivery is hit and miss with my parcel having been left outdoors or at the lobby instead of to my door in the past. Last I spoke to them, I asked for added dietary requirement considerations and learned that it will be coming soon.

29 July 2026
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Reply from Nonna Tonda

Thank you so much for this lovely review, and for the balanced feedback! Really glad the food's been consistently delicious and that our customer service has been hitting the mark.

Sorry to hear delivery has been a bit hit and miss - we'll make sure this keeps being flagged with our delivery partner to get it more consistent. And yes, expanded dietary requirement options are indeed in the works with the launch of the new website (coming soon), so hopefully that'll be a welcome addition when it lands. Thanks again for being a loyal customer!

Rated 5 out of 5 stars

Delicious sauces

Delicious sauces, so easy to prepare.
6 years of satisfaction.

3 July 2026
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Reply from Nonna Tonda

Thank you so much for this! So glad the sauces and ease of preparation have kept you coming back all this time. Thank you for being such a loyal Nonna Tonda customer!

Rated 1 out of 5 stars

Dubious selling techniques

Dubious selling techniques, not telling you will be charged weekly.
Very average pasta

4 July 2026
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Reply from Nonna Tonda

Thank you for the feedback, and I'm sorry to hear the pasta didn't stand out for you, but more importantly, that you weren't made clearly aware upfront that this is a weekly subscription rather than a one-off purchase. That's exactly the kind of thing that should be spelled out plainly at the point of sale, not left for you to discover afterwards, and we're sorry this wasn't handled properly in your case. If you'd like any help reviewing or cancelling your subscription, please do reach out to hello@nonnatonda.co.uk (mailto:hello@nonnatonda.co.uk) and we'll get this sorted straight away.

Rated 5 out of 5 stars

Excellent variety with some creative…

Excellent variety with some creative dishes, all backed up by a great delivery service. Also easy to cancel or reroute dishes if needed.

3 July 2026
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Reply from Nonna Tonda

Thank you so much for this - really pleased to hear the variety and creativity in the dishes have stood out, alongside a smooth delivery service. Thanks for taking the time to share this!

Rated 5 out of 5 stars

Fabulous fresh & tasty meals every…

Fabulous fresh & tasty meals every week! We love Nonna Tonda! Makes a weekend meal an easy treat. Delivered to the door and quick to prepare. Highly recommended!

3 July 2026
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Reply from Nonna Tonda

Thank you so much for this wonderful review! Delighted Nonna Tonda has become such weekend treat. Thanks so much for the recommendation and for being such loyal fans!

Rated 5 out of 5 stars

I really love Nonna Tonda

I really love Nonna Tonda! The pastas are delicious and it’s unbelievable that you can have a very nice dinner with less than 5 mins of cooking. I sometimes freeze the pasta and the sauce and I can have it anytime

5 July 2026
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Reply from Nonna Tonda

Thank you so much for this, it's lovely to hear! So glad you're loving the pasta and how quick it is to get a proper dinner on the table. Thanks for sharing!

Rated 5 out of 5 stars

We absolutely love the pasta

We absolutely love the pasta - the freshness, the quality, the variety. It has become a family tradition to have “pasta night” with nonna tonda! Keep it coming and keep the veg options and risotto!

3 July 2026
Rated 3 out of 5 stars

Not worth it for me

The food was better than average but expensive and the nutritional information was inaccurate.

3 July 2026
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Reply from Nonna Tonda

Thank you for the honest feedback, and glad the food came out better than average for you overall.

Sorry to hear the price and the accuracy of the nutritional information didn't stack up for you, though - that's not something we'd want to/usually get wrong, so if you're able to let us know which dish(es) you spotted this on (via hello@nonnatonda.co.uk (mailto:hello@nonnatonda.co.uk)), we'll get it checked and corrected with our kitchen team. Thanks again for taking the time to share this.

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