Nonna Tonda Reviews 

5,434
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 532 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally fresh, delicious restaurant-quality pasta dishes that are wonderfully quick and easy to prepare at home on busy weeknights. People also genuinely enjoy the wide variety of creative recipes, excellent ingredients, and generous, satisfying portion sizes offered throughout the weeks. However, some customers also noted frustrating delivery issues, such as parcels being left outside in warm weather without proper notification or incorrect items arriving unexpectedly. A few reviewers also mentioned occasional drops in overall quality, missing recipe cards, or sometimes overpowering flavors in certain specific dishes.

What people talk about most

Product

Customers had positive experiences with product, frequently highlighting the delicious taste, high quality,... See more

Quality

Reviewers highlight positive aspects of quality, noting that every dish tastes incredibly fresh, handmade,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, as some reviewers praise early and... See more

Service

People report ambiguous experiences with service, as many consumers highlight speedy delivery and excellent... See more

Order

Clients share ambiguous opinions on order experiences, as while some reviewers appreciate the easy scheduling... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Lovely tasting pasta, does taste homemade and very good quality. Had the best Tuscan Gnocchi dish last week ever, you could taste the depth of flavour in the slow cooked beef sauce. Had a few teethin... See more

Company replied

Rated 4 out of 5 stars

I'm enjoying the meals, they taste more like a restaurant meal than a ready meal. As someone with a chronic illness, I appreciate how quick and easy they are to prepare, just boil the pasta and heat t... See more

Company replied

Rated 4 out of 5 stars

Really yummy but wondering if you could consider wholemeal/brown/spelt pasta then just white pasta. Also if possible more veggies in ratio to the pasta. I would be happy to pay an additional fee for t... See more

Company replied

Rated 4 out of 5 stars

Great pasta meals delivered on a Thursday morning. We cook the meals in two batches, usually on a Friday night as an end of week treat. Enjoy tying different pasta types and sauces we'd not usually bu... See more

Company replied


Company details

  1. Online Food Ordering Service

Written by the company

Hi, we're James and Rebecca. Each week we deliver fresh pasta and delicious sauces to your door ready to cook and eat in under 5 minutes In 2017 we packed up our possessions and our 6 month old son and went on a tour of Italy to learn the authentic way to make fresh pasta. Now we deliver fresh pasta and homemade sauces to you. Made each morning, our pasta is the freshest around. Each dish includes fresh pasta, a delicious homemade sauce and fresh parmesan and can be prepared and ready to eat in under 5 minutes.


Contact info

4.2

Great

TrustScore 4 out of 5

5K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(5,434)

523 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always tasty

Just like to say the Devon crab ravioli was delicious. Restaurant quality 👌

7 August 2026
Unprompted review
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Reply from Nonna Tonda

Thank you so much for the lovely review! We’re delighted to hear you enjoyed the Devon Crab Ravioli. “Restaurant quality” is exactly what we aim to bring to your home! 
We hope you enjoy many more delicious dishes with us!

Rated 2 out of 5 stars

Underwhelmed

We met the sales team at a food show and signed up , but sadly after receiving 2 weeks of these I found them unimpressive.
There was not enough pasta , or sauce , it was not enough for 2 people and I could make a better sauce with more depth and flavour .

12 August 2026
Unprompted review
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Reply from Nonna Tonda

Thanks for taking the time to share your honest feedback. We’re sorry to hear that your first few weeks with us left you feeling underwhelmed, particularly after meeting our team at the food show and deciding to give Nonna Tonda a try.

We’re disappointed that you felt the portions and sauces weren’t quite right for two people, and that the flavours didn’t have the depth you were hoping for. We understand that everyone has different tastes and expectations, and we really appreciate you taking the time to explain where we fell short for you. We’re proud that we make our fresh pasta and sauces in-house, use quality ingredients, and deliver them fresh to customers each week. We also offer a wide variety of dishes so there’s always something new to try, while keeping the service flexible so customers can skip or cancel if they don't fancy the dishes offered.

We’re sorry that the experience wasn’t the right fit for you, but we genuinely appreciate you giving us a try and sharing your feedback. It’s feedback like this that helps us continue to improve.

Rated 5 out of 5 stars

Tasty pasta

Tasty pasta, lots of variety - delivery is always on time

3 July 2026
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Reply from Nonna Tonda

Thank you so much for the lovely review! We’re really glad you’re enjoying the pasta and the variety of dishes. It’s great to hear that your deliveries are arriving on time too!

Rated 4 out of 5 stars

It is great to have it all delivered to…

It is great to have it all delivered to the door. Also it is good for me to be reminded on a Saturday what to order for the following Monday. I also like that we can have a week or two off, if we don't fancy pasta.

10 August 2026
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Reply from Nonna Tonda

Thank you so much for your lovely review! We’re really pleased to hear that you’re enjoying the convenience of having everything delivered to your door, as well as the flexibility to skip a week or two when you fancy a break from pasta. We’re glad the Saturday reminders are helpful too!

Rated 5 out of 5 stars

No brainer delicious food

The pasta is always delicious and super fresh. Delivered on time. Easy to pause or add more as the mood takes you. An easy dinner doesn’t have to be bad food.

11 August 2026
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Reply from Nonna Tonda

Thank you so much for the lovely review! We’re delighted to hear you’re enjoying the pasta and finding the service so easy and flexible. We couldn’t agree more — an easy dinner can absolutely still be delicious, fresh and full of flavour!

Rated 5 out of 5 stars

Every week Nonna Tonda DELIVERS!

Every week Nonna Tonda delivers!! - Quality, Taste and through my door. My favourite subscription.

10 August 2026
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Reply from Nonna Tonda

Thank you so much for the love and for enjoying our pasta! ✨🍝

We really appreciate you sharing this feedback!

Rated 5 out of 5 stars

Delicious fresh pasta and sauces

Delicious fresh pasta and sauces, we've loved them all so far. Great customer service too.

10 August 2026
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Reply from Nonna Tonda

Thank you so much for your lovely review!  We’re thrilled to hear that you’ve been enjoying the fresh pasta and sauces, and it’s wonderful to know that our customer service has made a positive impression too.
We really appreciate your support and hope you continue to enjoy discovering more of our dishes!

Rated 5 out of 5 stars

I enjoy it a lot

I enjoy the pasta a lot and the aded options like risotto or nice little sweet treats. Thank you.

3 July 2026
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Reply from Nonna Tonda

Thank you so much for your lovely review! We’re delighted to hear that you’re enjoying the pasta and that you’re also making the most of our risotto and desserts. It’s great to know the extra options are going down well!
Thanks again for your support — we really appreciate it!

Rated 5 out of 5 stars

Give them a try

As a shift worker these meals are ideal. They’re delicious and such a good variety to choose from. So easy to cook and take literally takes minutes and easy to follow recipes. 2 meals are good value? Several discounts available . 2 meals would easily cost similar from the supermarket. Definitely would recommend to give them a try

9 August 2026
Unprompted review
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Reply from Nonna Tonda

Thank you so much for the review! We're thrilled to hear about your great experience and truly appreciate your support.

Rated 5 out of 5 stars

Quick yummy food!

I have had about four or five pasta deliveries and I have loved them. They are so quick and easy and can be made in a matter of minutes. For young professionals working in the city, this is honestly the ideal dream. I would much rather have fresh pasta with great ingredients rather than an unhealthy takeaway. The ravioli has been my favourite so far!

6 August 2026
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Reply from Nonna Tonda

Thank you so much for the love and for enjoying our pasta! ✨🍝

Rated 5 out of 5 stars

I love the choices of the food being…

I love the choices of the food being able to choose what I like. The quality of the food is delicious and doesn't take long to cook. The delivery comes all nice with perfect packaging and also able to recycle the packaging back to Nonna. The price is reasonable. It's also good that I can skip a week when I want to . I love it, thank you.

3 August 2026
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Reply from Nonna Tonda

Hi Sarah, 

We're delighted to hear that you're enjoying the variety of meal choices and that you're able to pick dishes you love. It's great to know you're finding the food delicious, quick to prepare, and that everything arrives well-packaged.

We truly appreciate your support and we can't wait to get more delivered to you soon!

Rated 5 out of 5 stars

Delicious Italian food delivered to…

Delicious Italian food delivered to your door. Great choices every time - I’d highly recommend restaurant-experience-at-home Nonna Tonda!

6 July 2026
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Reply from Nonna Tonda

Thank you so much for this wonderful review! Really glad the choices keep hitting the mark and that it's giving you that restaurant experience at home. Thanks so much for the recommendation!

Rated 5 out of 5 stars

Delicious

Delicious ! As always !

4 August 2026
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Reply from Nonna Tonda

Thank you so much, always lovely to hear! Delighted you're enjoying it!

Rated 5 out of 5 stars

Great food and service

Great food and service. I'm not the best cook and these meals make it so easy to prepare and the quality is fantastic ... just like eating out! My favourites to date are the Butternut squash ravioli and Portobello mushroom Ravioli, even though i am not a vegetarian, these taste great.
Great packaging with a little cool bag inside, keeping all the fresh products cool.

27 July 2026
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Reply from Nonna Tonda

Thank you so much for this wonderful review! Really glad the meals have made cooking feel effortless and restaurant-quality, and lovely to hear the Butternut Squash and Portobello Mushroom Ravioli have won you over, even as a non-vegetarian! Glad the packaging and cool bag have kept everything fresh too. Thanks so much for sharing this!

Rated 5 out of 5 stars

Pasta and sauces are very good

Pasta and sauces are very good, easy to prepare. I have never been disappointed. Delivery is on time for me to enjoy pasta for dinner the same day of delivery. There is a quite wide variety of recipes.

6 July 2026
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Reply from Nonna Tonda

Thank you so much for the review! We're thrilled to hear about your great experience and truly appreciate your support.

Rated 5 out of 5 stars

Excellent pasta

Great quality ingredients, fantastic flavours exploring the regional dishes of Italy

6 July 2026
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Reply from Nonna Tonda

Thank you so much for the review! We're thrilled to hear about your great experience and truly appreciate your support.

Rated 5 out of 5 stars

Very good pasta

Very good pasta, great variaty, easy to choose between different pasta’s, easy to skip delivery when on holiday.

6 July 2026
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Reply from Nonna Tonda

Thank you so much for the review! We're thrilled to hear about your great experience and truly appreciate your support.

Rated 5 out of 5 stars

Interesting variety of pastas

Interesting variety of pastas. Easy to make and tasty
Efficient system of delivery.

6 July 2026
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Reply from Nonna Tonda

Thank you so much for the review! We're thrilled to hear about your great experience and truly appreciate your support.

Rated 5 out of 5 stars

Nonna Tonda has been a great addition…

Nonna Tonda has been a great addition to my weekly meals - no thinking and very little effort for a delicious meal. The website is still a bit clunky but it’s definitely improved since I first joined - I especially like that you can now set reminders to choose your pasta before the cut-off date as I’d always forget.

6 July 2026
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Reply from Nonna Tonda

Thank you so much for the review! We're thrilled to hear about your great experience and truly appreciate your support.

Rated 5 out of 5 stars

Speedy and Tasty

We like having a fresh, interesting meal ready in less than 5 minutes. The delivery is very efficient.

6 July 2026
Nonna Tonda logo

Reply from Nonna Tonda

Thank you so much for the review! We're thrilled to hear about your great experience and truly appreciate your support.

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