nomakenolife Reviews 

1,485
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I absolutely love getting my monthly box. The products are wonderful, the service is fast, and customer service has been responsible and helpful on the very few times I've had to contact them. You a... See more

Rated 5 out of 5 stars

I enjoy receiving these packages SOOO muchhhh!! They always have the perfect variety of body care, makeup care, and skincare to balance just what I need especially when I run out of stuff! Some of my... See more

Rated 5 out of 5 stars

Absolutely OBSESSED with my nomakenolife subscription! 💖✨ Both the March and April boxes exceeded my expectations in every way. The themes were beautifully curated, and every item felt thoug... See more

Rated 5 out of 5 stars

Because their reward boxes aren't packaged very securely they lost a part of my winning prize twice, but their customer service is very nice and responds reasonably quick. They either sent me the lost... See more

Company details

  1. Beauty & Well-being

Written by the company

nomakenolife is a Japanese & Korean Beauty Box Subscription. Enjoy a monthly beauty box containing 8-9 items of Korean and Japanese cosmetics plus skincare!


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,485)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very cute AND useful

Delivery was a little delayed, which was communicated very nicely - no issues there.
Love all the products, especially that it‘s a variety of very different things that appeal to everyone ☺️

4 December 2023
Unprompted review
Rated 5 out of 5 stars

This is the only subscription box I…

This is the only subscription box I have ever gotten (35 years old, so have had plenty of opportunity). Absolutely love it. I was never super into makeup growing up and we didn't have makeup tutorials online, so I had no idea what I was doing. Each box comes with a little pamphlet to explain how to use some of the items (because most instruction labels are in Korean, Japanese, etc.). Great value and quality and customer service. My last box had a damaged item (probably from heat) and they were very responsive and sent me a bonus item in my next box. Cheers to them! For people like me who have no idea where to start with makeup, this is great. Unfortunately I will have to stop soon bc of financial issues, but I am sure I will get a box here or there in the future.

19 August 2023
Unprompted review
Rated 3 out of 5 stars

Cute products and fun but a tad disappointed

The products are really cute and all and it’s a very nice surprise because you never know which one you will end up getting.
However… the downside is the shipment. I’ve been a subscriber since April and I had already three issues and the palette came all destroyed which was the one I was looking forward to most….. Overall, cute products and fun but yeah, shipment when you are in Europe is not ideal …

9 August 2023
Unprompted review
Rated 5 out of 5 stars

Nice customer service

Because their reward boxes aren't packaged very securely they lost a part of my winning prize twice, but their customer service is very nice and responds reasonably quick. They either sent me the lost item again or they let me chose a different item under a certain value from their JapanHaul shop. They were super nice about it and the issue got resolved quickly. Sooo... yay?

19 July 2023
Unprompted review
Rated 5 out of 5 stars

Great customer support

Customer support was super helpful and fast at correcting any issues I’ve had. The business itself always sends fun new products in cute packaging and I’m never left feeling sad about what items I have received.

4 July 2023
Unprompted review
Rated 1 out of 5 stars

Don't waste your money

I used to get this box a few years ago and it was fine. Seems to have gone downhill since.

The box is way pricier now and they've also added a pretty high shipping fee. Shipping used to be included in the boxes price. For this high shipping fee I had to wait about two weeks for the box to actually ship. What am I paying the high shipping rate for exactly?

Items were pretty cheap and all very samey. Not worth the cost of the box. One item that was advertised had also been switched with a cheap facemask without any notification from the company.

Also, they don't offer refunds which is very shadey.

11 May 2023
nomakenolife logo

Reply from nomakenolife

Hi J.M,

Thanks for writing the feedback, and we genuinely apologize for the issue that you have just experienced with our brand.

For your information, please don't hesitate to contact our Customer Support so you can also check any latest update regarding your box, and if there should be any delayed shipment upon your order, our Customer Support would be happy to move forward to the next appropriate step regarding your current situation.

Furthermore, we genuinely appreciate your feedback regarding our brand, yet we are sincerely sorry to hear that you feel dissatisfied with this month's box items.

Thus, we can assure you that your feedback has been escalated to our respective team so that we can keep improving for a better experience.

Once again, thank you for your feedback!

Rated 5 out of 5 stars

Absolutely a must!

There are always plenty of products in the box and from quality brands that sometimes are hard to be bought elsewhere. Really enjoy this subscription!

25 April 2023
Unprompted review
Rated 5 out of 5 stars

I really love this company

I really love this company! It's the first beauty subscription box, where it doesn't cost an arm and a leg every month to have. I am really happy with this company and the products I have received.

17 February 2023
Unprompted review
Rated 5 out of 5 stars

Good products

The products are beautiful but they're little in size. The box isn't very pricey but with the shipping (I live in Italy) it becomes a little too much. Overall a good experience

29 January 2023
Unprompted review
Rated 5 out of 5 stars

NMNL Subscription box

This subscription box is always fun to receive and fuss free. Shipping is fast and So far the items have always arrived in perfect condition. The makeup and skincare items are a nice selection and good quality. There is usually a good variety so while not everything is for me personally I've never received a box I didn't love :)

11 November 2022
Unprompted review
Rated 4 out of 5 stars

Fun surprise but wish I had more control in terms of colors

I was gifted a NMNL box so I am not sure if I had purchased it on my own, how much control I would have in terms of the color selection. Overall, it was a nice surprise of a gift. A lot of products that I would not have purchased on my own and am excited to try them out. I wish that there was a way to help select the types of colors included as some do not suit my style or skin tone. Otherwise, it is a fun gift to receive

11 October 2022
Unprompted review

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