Farmacia Rubino "Alla Croce Verde" Reviews 981

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the promptness and efficiency of the delivery service, often noting that orders arrived quickly and were well-packaged. Many consumers found the ordering process to be straightforward and easy to navigate, appreciating the overall excellent service and the quality of the products received. However, some customers also noted issues with the delivery process, specifically mentioning delays and unreceived items, with a few expressing dissatisfaction with the chosen delivery carriers.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency. Many... See more

Product

People report positive experiences with the product. Customers found the product to be exactly as described... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and prompt... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy and... See more

Quality

Consumers find quality to be positive. Reviewers consistently report that the product is exactly as... See more

Based on these reviews

Rated 5 out of 5 stars

My order was processed and shipped very promptly, and was delivered in good time and very well packaged! Excellent service, thank you so much!

Rated 5 out of 5 stars

Excellent service from Farmacia Rubino, I would definitely use them again. Fairly speedy delivery - one week to the UK. It would have been five days, but UPS delayed the delivery, no reason given. D... See more

Rated 5 out of 5 stars

Very good service the delivery was fast and easy and the website is very easy to navigate. Will definitely be ordering again!

Rated 5 out of 5 stars

It was so easy to find what I needed. It was easy payment and delivery was swift! I am very pleased with my experience and will recommend you to family and friends

Rated 1 out of 5 stars

Still haven’t received items ordered. Ordered items on 24 October. Received delivery date of 1st Nov from UPS. Received message from UPS on 1st Nov that “delivery has been delayed” and wi... See more

Rated 2 out of 5 stars

Hi, I did not receive my package. I call every day the carrier, but it seems to be lost. Could you try to track it from your end, please? Thank you, Ana-Maria Spulber

Rated 5 out of 5 stars

The whole transaction was very smooth. Everything was delivered as promised. Couldn’t be happier!

Rated 5 out of 5 stars

I ordered travel gum after discovering it on a trip to Italy. I live in Canada… they fulfilled my order and shipped it right away and I received it in the same week! So happy!

Rated 5 out of 5 stars

Order was easy to make and came quickly via FedEx straigt home. Fast international delivery.

Rated 5 out of 5 stars

Good service. Arrived on time. Expensive with shipping costs though.

Rated 4 out of 5 stars

Ordering was easy. Delivery was quite fast. I would like to have more choices for delivery.


Company details

  1. Online Pharmacy
  2. Cosmetics Store
  3. Veterinary Pharmacy

Written by the company

La farmacia offre un ampio assortimento di integratori e prodotti erboristici per il controllo del sovrappeso, degli inestetismi della cellulite, per i disturbi causati dalla menopausa, per la salute di pelle e capelli e per il raggiungimento ed il mantenimento di un ottimale stato di salute generale. "Abbiamo anche un'ampia offerta di apparecchiature all'avanguardia nel settore dell'estetica, prodotti cosmetici e cosmeceutici delle migliori marche — sottolinea il dottor Rubino — trattiamo una linea cosmetica di preparazione galenica commercializzata come private label, ossia con il nostro marchio". In entrambi i punti vendita è disponibile una linea di abbigliamento intimo, funzionale per l'equilibrio termico, realizzata con tessuti anallergici capace di offrire il massimo comfort sia a sportivi che a persone con esigenze particolari. Le farmacie aderiscono inoltre a numerosi programmi di educazione sanitaria ed a campagne di prevenzione delle principali patologie a forte impatto sociale che vengono realizzate a livello nazionale e regionale. Altrettanto ampia è la proposta di apparecchi elettromedicali, forniti anche a noleggio, dall'aerosol alle bilance per neonati, dalle stampelle agli elettrostimolatori ed anche le bombole di ossigeno con consegna domiciliare. Sempre alle Farmacie Rubino ci si può rivolgere per l'applicazione sterile dei primi orecchini, ma anche per i nuovi servizi di autoanalisi, misurazione della pressione e dei principali parametri del sangue, test della cute dei capelli e delle intolleranze alimentari ed infine anche per la prenotazione ed il pagamento delle prestazioni di assistenza specialistica ambulatoriale presso strutture sanitarie pubbliche e private accreditate. Tra i servizi è compresa anche la consegna a domicilio dei farmaci ed a breve sarà operativo il servizio di prestazioni infermieristiche. In entrambe le farmacie si parla italiano, inglese, sloveno, croato, ungherese, greco ed arabo. Tra le convenzioni: social card, azienda amica e lyoness.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

981 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 20% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

i ordered a gift for a family member…

i ordered a gift for a family member and it never arrived. fedex has reached out to the company multiple times with no response and i have also reached out to them multiple times with no resolution or response. a waste of my money and waste of my time

15 October 2025
Rated 1 out of 5 stars

Total Scam

Total Scam, no product recieved, no call made, no mail answered

13 November 2025
Farmacia Rubino "Alla Croce Verde" logo

Reply from Farmacia Rubino "Alla Croce Verde"

Dear Customer,
We are very sorry to read these words that you wrote, knowing full well that we have always responded to your emails, letting you know that the courier reported that at the time of delivery you refused the package indicating that you had not ordered anything. Clearly the courier returned the package and we have also attached the proof of delivery issued by the BRT courier to your emails. Unfortunately the scam is this fake review.
We wish you a good day!

Rated 1 out of 5 stars

STILL HAVENT RECEIVED ITEMS ORDERED AND UNLIKELY I WILL

Still haven’t received items ordered.
Ordered items on 24 October.
Received delivery date of 1st Nov from UPS.
Received message from UPS on 1st Nov that “delivery has been delayed” and will now be rescheduled to be delivered on the 4th Nov between 10.15 - 13.15.
ITS NOW THE 4th NOV 17.00
NO DELIVERY
TRACKING USELESS! Still at UPS STANFORD
NO COMMUNICATION
NO UPDATE
NOT SURE I’M NOW GOING TO RECEIVE ITEMS ORDERED!!!!!!
UPS ABSOLUTELY USELESS
In this day and age of deliveries UPS are the worst out there and HAVE NOT ONLY LET ME DOWN BUT THEY HAVE LET THEY CLIENT DOWN………. Hence the 1 star review.

27 October 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look