Nobltravel Reviews 

My Noble bag was damaged when I checked it for a flight. It was only 10 months old, it’s carryon so I never checked. When I picked up my bag, the cup holder was broken beyond repair. I filed a claim with the airline, they replaced it with the same bag, but in a different color, which meant that I no longer had a matching set. When I contacted Nobl customer service, I explained I needed a mismatched set at the same bundled prices. They were able to accommodate me and still allow me to get the discount pricing. I now have two matching sets and I’m very happy! Thank you, NOBL. I also had a $75 unused gift certificate, and purchased the LED Cosmetic bag! My next purchase will be the packing cubes!

Cancelled a piece of an order. Credit has not been issued. No response to any of my emails or to their 'contact us' customer service icon. No phone number, so cannot call them. Going to have to have my credit card cancel this charge, as Nobl isn't going to take care of it. I will not do business with them again.

They have now provided an email address to an individual who they assured me will correct the problem. Emailed her. No reply.

Customer Service is very deceitful. They outright lied to me. I spoke to, representative, Dean Winchester, who promised to refund a bogus subscription fee to the air tag they sent with luggage I ordered. I explained I would not pay for a service that costs nothing by competitor air tag services. After considerable discussion, I was finally told a one time refund would appear on my original form of payment within 7-10 business days. Nobl did not refund my money. I had to dispute the charge through my credit card. BEWARE! Nobl has many BBB complaints.

Great product but getting a warranty item is like pulling teeth that last weeks - airline lost a wheel - Contact NOBL with photo said going to send wheel - week later nothing asked again then NOBL said exchanging entire suitcase would provide labels 2 week later no labels in email. Contacted NOBL again said they could send wheel Now NO contact at all from company

We've been really impressed with our Nobl carry-on. The thoughtful details set it apart — the cell phone holder built into the handle is genius, and having a cup holder right there is such a nice touch for travel days. The charging port is incredibly convenient too. It also comes with TSA-approved locks, which gives us peace of mind. The protective cover is a great feature — it shields the case from bad weather and also helps prevent scratches and dents if you ever need to check it. Overall, it's the sturdiest, most well-built luggage we've owned and we highly recommend it. Our only critique was that it didn't come in an expandable option, but Nobl clearly listens to feedback — they've since added that option too!

I bought the travel bundle, the checked bag, the carry-on and the duffel. My favorite part is the zipper less feature. The wheels are also so smooth, you just glide through the airport (or wherever you’re going).

I still have not received my hot pink weekender, I showing deliveded. No easy way to get in touch with company

I lost a wheel cap during a recent Airlines trip and Nobl replaced. I truly appreciate that. Thank you.

The suitcases work wonderfully, I especially love how smooth the wheels roll. All in all, it was worth the purchase.

I recieved a damaged luggage, and have been trying to reach the company for over two weeks. The live chat is AI and I have still never reached anyone. Additionally 3 weeks after my purchase, I randomly get charged for a $150 subscription to the NoBL air travel that I never signed up for and again can’t reach anyone for a refund! I highly do not recommend.

My order arrived damaged with a crushed corner and AI offered 20$ refund on my $500 order. I stated I rather return it and since I’ve received no additional correspondence. This company isn’t reachable through phone nor email, just an AI Live chat.

So I’ll have to reach out to my bank for my money back

Ordering from NOBL was easy. MY order arrived within a reasonable time.

I love everything about the luggage. (Color, durability, combination lock, the light weight, and the look) so far I have only used my carry on. It's the best luggage I have ever purchased. I can't wait to use my large luggage. Thank you
Your customer service is awesome. As well.

I had so much trouble getting my order. Everyone who “helped “ didn’t. Brody sent me a text on Monday and I had my order by Friday. He was great. Love the product.

I had a very weird experience with this company, They sent me a wrong order (color) and I have been trying to get it exchanged for more than 2 weeks, every time i'd call them the number would go unanswered and then i tried their chat they would respond back after more than an hour, their response time used to be better than this not very long ago (they definitely broke something). Alas I had a word with one of the chat rep Kelvin and got my replacement processed, The weird part is he made it sounded like a FAVOR and said since i have done this now go to trustpilot and leave a positive reply. WHAT IS THIS EVEN LOL? WHY DO I GIVE YOU A NICE REVIEW FOR DELAYING A RESOLUTION FOR 2 WEEKS. THANKS NO THANKS!

There are no words to explain how wonderful the young lady was who helped me with my noble suitcase and getting it replaced she did everything in her power to make sure my tracker got back to me, and my suitcase was perfect. In my experience was the best I could ever have thank you again words cannot express my gratitude.

I bought the luggage after seeing all the online ads. When I received the luggage, I opened it and immediately knew it was too small for me. I tried repeatedly tried to contact customer service and return the item. It took a couple of months before I received a response and the response was basically it’s going to cost me $80-100 to return it. I said ok and tried to get an RMA and never heard back from them. I don’t recommend buying anything from company unless you plan on keeping the item.

Leslie from customer service at NOBL was amazing. She was able to correct the issue. Very kind & professional.

I received this message via trustpilot and tried to go online to customer support and I guess they are short staffed and waited about 20 mins with no response. I also responded to the email they sent me with video instructions which didn't work. My order #: 828883
Reply from Nobltravel

2 days ago
Hi Regina,

Thank you for sharing all the details, including the videos you've already sent through chat. We want to make sure your refund request on the luggage gets a real, timely response rather than more back and forth.

Could you send over your order number? Grace, our Customer Success Manager, will personally step in to review the lock issue and get your refund processed.

Best regards,
NOBL

Alex was super helpful in providing prompt and valuable support.

I’ve had such a great experience with Nobl Luggage from start to finish! The communication with the company has been excellent, and the luggage itself is incredibly lightweight, easy to travel with, and has so many fun and convenient features.

A special thank you to Leslie for following up with me six months after my purchase to see how everything was going. I thought that was such a nice personal touch! She has been incredibly accommodating, helpful, and always happy to answer my questions. Overall, I’ve been very impressed with the customer service and my experience with Nobl!