Nobltravel Reviews 

12,302
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 9,993 reviews, reviewers had a great experience with this company. Customers frequently praise the sturdy build, beautiful design, and very convenient extra features like integrated cup holders and charging ports. Many consumers also highlight the exceptional assistance provided by staff members who quickly resolve problems and maintain friendly communication throughout. The service provided is often described as excellent, with people appreciating the smooth user experience during their trips. However, some people mentioned experiencing notable difficulties when trying to reach customer support or waiting considerably longer than expected for replies. A few reviewers were also dissatisfied with unexpected subscription charges or noticeable shipping delays tied to their initial online orders.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting that the suitcases are sturdy,... See more

Customer service

Consumers find customer service to be positive and helpful once connected with representatives. Reviewers... See more

Quality

Reviewers highlight positive aspects of quality, noting that the luggage is exceptionally sturdy, well-built,... See more

Order

People report ambiguous experiences with order processes, reflecting a clear division in consumer... See more

Response time

Reviewers mention ambiguous feedback about response time, with many consumers reporting frustration over... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had initial challenges and manager Brody took charge to make it right- even giving me his nbr. When i ended up with an extra bag he told me to keep it for any inconvenience I went through. He has mo... See more

Company replied

Rated 5 out of 5 stars

Always a pleasure to use our Nobl suitcases. They are sturdy and durable when checked in and have survived numerous international flights. Their stylish appearance have had many people ask what kind... See more

Company replied

Rated 5 out of 5 stars

This is the BEST carry on luggage I have ever owned. Light, sturdy, well built and the extra’s from a holder for your cup to a well constructed, lockable laptop outside holder. At almost every airport... See more

Company replied

Rated 5 out of 5 stars

I accidentally clicked on adding a monitoring subscription to my order when I was buying a set of luggage. I contacted NOBL immediately but was still billed. I wrote to them again & got a message f... See more

Company replied



Contact info

4.2

Great

TrustScore 4 out of 5

12K reviews

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4.2

All reviews

(12,302)

9,826 reviews in the last 12 months

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Rated 5 out of 5 stars

When called upon for a warranty repair

When called upon for a warranty repair, they went the extra mile to ensure I was taken care of and my suitcase was returned quickly!

Love my luggage and the service!

17 July 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Mark,

Thank you for the wonderful feedback. We’re glad our team went the extra mile to make your warranty repair smooth and get your suitcase back to you quickly. It’s great to hear you’re loving both your NOBL luggage and the service. We truly appreciate your support.

Regards
NOBL

Rated 1 out of 5 stars

The quality of their Weekender bags is…

The quality of their Weekender bags is poorly designed and has an awful smell the navigation on their website is overwhelming with a bunch of FAQ questions on every page instead of any helpful links I tried emailing customer service they said their emailing Center has been disabled and to use live chat tried to use live chat and received no answer for 20 to 30 minutes and then inconsistent wait times for responses the return policy and customer service is disorganized. Travelpro, Samsonite and Beis are better alternatives. Also if you try to cancel a refund an order you still get charged 80 to $150 for the return and once an order is placed you cannot cancel it because they have an automatic fulfillment Center if you need to reach customer service the live chat option is your only choice because they disabled email you're fully responsible for the return shipping which is essentially the cost of most of the items on their website which are poorly made overall if you're going to spend a good chunk of money spend it at Samsonite, Travel Pro or beis you'll get better results websites are easier to maneuver and the products are significantly better I ordered the noble mini Weekender bag to compare it with a Samsonite and beis and the difference was substantially less To conclude website customer service and product are not worth your time. I wasted my time and money (covering return shipping) so you dont have too.

16 September 2026
Unprompted review
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Reply from Nobltravel

Hi Milt,

Thank you for taking the time to share such detailed feedback on your experience, from the website navigation to the return process.

Please share your order number or the email tied to your purchase so our dedicated Customer Success Manager can reach out to you personally, review the return you're working through, and help get this resolved to your satisfaction. You can directly reach out to him at Brody@nobltravel.com.

We appreciate the opportunity to look into this for you.

Best regards,
NOBL

Rated 5 out of 5 stars

We are very happy with our purchase

We are very happy with our purchase. They have traveled well and show no wear or tear.

26 June 2026
Unprompted review
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Reply from Nobltravel

Hi Steve,

Thank you for the wonderful feedback. We’re so glad to hear you’re happy with your NOBL luggage and that it has traveled well while holding up beautifully. We truly appreciate your support and trust in NOBL.

Regards
NOBL

Rated 5 out of 5 stars

Love my Nook suitcase and travel bag

Love my Nook suitcase and travel bag! I travel every week and it rolls smoothly and holds up well. I highly recommended mend all the Nook products!

18 September 2026
Unprompted review
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Reply from Nobltravel

Hi Nancy,

Weekly travel really puts luggage to the test, so this means a lot to hear. We’re happy your NOBL pieces have become such dependable travel companions, and we appreciate the recommendation.

Regards,
NOBL

Rated 5 out of 5 stars

I went on a trip for three days and…

I went on a trip for three days and everything I needed fit into my Nobl under seat carryon. It is durable and sturdy and I love the little extra features like the phone charger and the pop out thing for your water bottle nice design

4 May 2026
Unprompted review
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Reply from Nobltravel

Hi Karen,

This is exactly the kind of travel experience we love to hear about. We’re so happy your NOBL piece made the trip feel easy from packing through travel, and we look forward to being part of many more getaways ahead.

Regards,
NOBL

Rated 5 out of 5 stars

Love the items and Kayla Morgan was…

Love the items and Kayla Morgan was great via text!

18 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Brandy,

So nice to hear you’re enjoying your NOBL pieces. We’ll also be sure to pass your kind words along to Kayla.

Regards,
NOBL

Rated 5 out of 5 stars

This is the best luggage I have ever…

This is the best luggage I have ever owned. I travel a lot and this is the best bag for anyone that travel for business.

18 September 2026
Unprompted review
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Reply from Nobltravel

Hi Andrew,

That means a lot, especially coming from someone who travels frequently. We’re really happy NOBL has become a dependable part of your business trips, and we hope it continues to serve you well wherever work takes you next.

Regards,
NOBL

Rated 1 out of 5 stars

Customer Support is HORRIBLE

Customer Support is HORRIBLE! And they claim 100 day return policy but in fact it is a 5 day return policy.

"100-Day Return Policy
We offer a 100-day return window on standard purchases. Items should arrive back in new-like condition, with original packaging, tags, and proof of purchase."

Absolutely 100% regret buying from this comapny

30 July 2026
Unprompted review
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Reply from Nobltravel

Hi Grant,

Thank you for sharing this. To clarify how our return process works: NOBL offers a 100-day window during which items can be returned, and to start that process, we ask customers to request an RMA within 5 days of delivery via Live Chat so we can get the return moving quickly.

Brody, our dedicated Customer Success Manager, will be reaching out to you shortly and will personally assist you to your satisfaction.

Thank you for your patience.

Best regards,
NOBL

Rated 5 out of 5 stars

Mira Vincent was incredible

Mira Vincent was incredible, professional and intentional.

18 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Wade,

Mira will be thrilled to hear this. We’re proud to have her on the team and will make sure your kind words are passed along.

Regards,
NOBL

Rated 5 out of 5 stars

Versatile Product at a Competitive Price

I purchased a package from NOBL that included the Weekender, Check In, Carry on Bag, and Packing Cubes. The products are well made and versatile allowing me to cover any type of trip with the combination received. I found the packing cubes very helpful as well as a utility bag for my toiletries (love the underside compartment). The customer service folks were efficient and helpful.

16 November 2025
Unprompted review
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Reply from Nobltravel

Hi Jeffrey,

Sounds like you’re fully set for just about any kind of trip now. We’re happy the collection has worked so well for you, and it’s great to know our team made the experience just as smooth.

Regards,
NOBL

Rated 5 out of 5 stars

Great suitcases

Great suitcases. Smooth wheeling and I love the laptop holder in the carry on

3 February 2026
Unprompted review
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Reply from Nobltravel

Hi Allyson,

Love hearing that you’re enjoying your NOBL Carry-On and that it’s been such a smooth fit for your travels.

Regards,
NOBL

Rated 5 out of 5 stars

Sean Torres was a great help!

18 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Karen,

We’re happy to hear Sean was such a great help. We’ll be sure to pass your kind words along to him.

Regards,
NOBL

Rated 5 out of 5 stars

Glad I purchased Nobl

On my recent cruise to Alaska on the day of debarkation one of the cruise terminal workers saw my suitcase and asked how I liked it. I told him I love it. I purchased a 28 inch Travel Check In Suitcase for both me and my wife in May of 2025. Since then we have been on 2 round trip flights, 3 cruises and countless weekend trips and they are holding up great. On that recent trip I did have a minor issue with mine and customer service has been exceptional, and Nobl is handling it better than I expected. I can definitely say I’m glad I purchased them.

18 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Jon,

Your NOBL luggage has certainly been putting in the miles. We love hearing how well it’s held up through flights, cruises, and weekend trips, and that our team has been taking great care of you along the way. We truly appreciate your continued trust in NOBL.

Regards,
NOBL

Rated 5 out of 5 stars

Bestest Luggage I ever also have three…

Bestest Luggage I ever also have three weekend lavender and yellow, mint

18 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Cindy,

You’ve built quite the NOBL collection. We love knowing our pieces have become such a favorite part of your travels, and we truly appreciate your continued support.

Regards,
NOBL

Rated 5 out of 5 stars

My first impression of my luggage, (loved it)

My first impression of my luggage, I fell in love with the quality of luggage and the appearance of the luggage. But I did had a little issue with the handle and they replaced it right away it right away and the customer service was very professional and helpful. Looking forward to buying more luggage from them.

28 August 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Walter,

It’s wonderful to hear that the quality and appearance made such a strong first impression. We’re also pleased our team was able to assist quickly and make the process easy for you. We look forward to being part of many more of your travels.

Regards,
NOBL

Rated 5 out of 5 stars

Best Customer Service

Leslie was incredibly helpful throughout the replacement process. She made sure I received my UPS tracking information, monitored the delivery, and consistently kept me updated. My replacement luggage arrived in great condition, and I’m so relieved to have my complete matching NOBL set ready for my next adventure!

Leslie truly made me feel like she cared about me as a customer, not just about doing her job. Thank you, Leslie!

17 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Victoria,

We’re happy to know that Leslie stayed closely involved throughout the process and kept everything moving smoothly. We’re especially pleased that your matching NOBL set is now complete and ready for your next adventure.

Regards,
NOBL

Rated 1 out of 5 stars

They automatically put a “free” Nobl…

They automatically put a “free” Nobl Air subscription in your cart, with fine print vaguely implying that after 14 days you’ll be charged $139 for it.

They don’t make it clear that you’re signing up for a subscription, and even though I asked for a refund within minutes of being charged, they insist that it’s final, and have the gall to offer me store credit as recompense.

This is one of the most predatory practices I’ve seen from an online retailer.

17 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Rory,

We’re pleased that Brody was able to reach out and resolve your concern by processing the refund. We appreciate you giving us the opportunity to address the issue and make things right.

Best regards,
NOBL

Rated 5 out of 5 stars

Helpful

When I had a question, they were very helpful. Making sure all my needs were satisfied 😌

14 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Cassandra,

We’re glad our team could answer your questions and make sure you had everything you needed. We truly appreciate your kind feedback and are happy to have been of help!

Best regards,
NOBL

Rated 4 out of 5 stars

I needed to return a product

I needed to return a product, but but I was impressed with the most was your representative name Jay Noble
He was outstanding, professional, and understanding

17 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Cheri,

We’re pleased to hear Jay Noble provided such professional and understanding support during your return. We’ll be sure to pass along your kind words to him. Thank you for recognizing his excellent service!

Best regards,
NOBL

Rated 5 out of 5 stars

Great luggage

Great luggage. Very happy. Customer service was helpful as well.

17 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Scott,

Thank you for the kind feedback. We’re glad you’re happy with your NOBL luggage and had a positive experience with our Customer Success team. We truly appreciate your support.

Regards
NOBL

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