I had initial challenges and manager Brody took charge to make it right- even giving me his nbr. When i ended up with an extra bag he told me to keep it for any inconvenience I went through. He has mo... See more
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When called upon for a warranty repair, they went the extra mile to ensure I was taken care of and my suitcase was returned quickly!
Love my luggage and the service!

Reply from Nobltravel
The quality of their Weekender bags is poorly designed and has an awful smell the navigation on their website is overwhelming with a bunch of FAQ questions on every page instead of any helpful links I tried emailing customer service they said their emailing Center has been disabled and to use live chat tried to use live chat and received no answer for 20 to 30 minutes and then inconsistent wait times for responses the return policy and customer service is disorganized. Travelpro, Samsonite and Beis are better alternatives. Also if you try to cancel a refund an order you still get charged 80 to $150 for the return and once an order is placed you cannot cancel it because they have an automatic fulfillment Center if you need to reach customer service the live chat option is your only choice because they disabled email you're fully responsible for the return shipping which is essentially the cost of most of the items on their website which are poorly made overall if you're going to spend a good chunk of money spend it at Samsonite, Travel Pro or beis you'll get better results websites are easier to maneuver and the products are significantly better I ordered the noble mini Weekender bag to compare it with a Samsonite and beis and the difference was substantially less To conclude website customer service and product are not worth your time. I wasted my time and money (covering return shipping) so you dont have too.

Reply from Nobltravel
We are very happy with our purchase. They have traveled well and show no wear or tear.

Reply from Nobltravel
Love my Nook suitcase and travel bag! I travel every week and it rolls smoothly and holds up well. I highly recommended mend all the Nook products!

Reply from Nobltravel
I went on a trip for three days and everything I needed fit into my Nobl under seat carryon. It is durable and sturdy and I love the little extra features like the phone charger and the pop out thing for your water bottle nice design

Reply from Nobltravel
Love the items and Kayla Morgan was great via text!

Reply from Nobltravel
This is the best luggage I have ever owned. I travel a lot and this is the best bag for anyone that travel for business.

Reply from Nobltravel
Customer Support is HORRIBLE! And they claim 100 day return policy but in fact it is a 5 day return policy.
"100-Day Return Policy
We offer a 100-day return window on standard purchases. Items should arrive back in new-like condition, with original packaging, tags, and proof of purchase."
Absolutely 100% regret buying from this comapny

Reply from Nobltravel
Mira Vincent was incredible, professional and intentional.

Reply from Nobltravel
I purchased a package from NOBL that included the Weekender, Check In, Carry on Bag, and Packing Cubes. The products are well made and versatile allowing me to cover any type of trip with the combination received. I found the packing cubes very helpful as well as a utility bag for my toiletries (love the underside compartment). The customer service folks were efficient and helpful.

Reply from Nobltravel
Great suitcases. Smooth wheeling and I love the laptop holder in the carry on

Reply from Nobltravel
On my recent cruise to Alaska on the day of debarkation one of the cruise terminal workers saw my suitcase and asked how I liked it. I told him I love it. I purchased a 28 inch Travel Check In Suitcase for both me and my wife in May of 2025. Since then we have been on 2 round trip flights, 3 cruises and countless weekend trips and they are holding up great. On that recent trip I did have a minor issue with mine and customer service has been exceptional, and Nobl is handling it better than I expected. I can definitely say I’m glad I purchased them.

Reply from Nobltravel
Bestest Luggage I ever also have three weekend lavender and yellow, mint

Reply from Nobltravel
My first impression of my luggage, I fell in love with the quality of luggage and the appearance of the luggage. But I did had a little issue with the handle and they replaced it right away it right away and the customer service was very professional and helpful. Looking forward to buying more luggage from them.

Reply from Nobltravel
Leslie was incredibly helpful throughout the replacement process. She made sure I received my UPS tracking information, monitored the delivery, and consistently kept me updated. My replacement luggage arrived in great condition, and I’m so relieved to have my complete matching NOBL set ready for my next adventure!
Leslie truly made me feel like she cared about me as a customer, not just about doing her job. Thank you, Leslie!

Reply from Nobltravel
They automatically put a “free” Nobl Air subscription in your cart, with fine print vaguely implying that after 14 days you’ll be charged $139 for it.
They don’t make it clear that you’re signing up for a subscription, and even though I asked for a refund within minutes of being charged, they insist that it’s final, and have the gall to offer me store credit as recompense.
This is one of the most predatory practices I’ve seen from an online retailer.

Reply from Nobltravel
When I had a question, they were very helpful. Making sure all my needs were satisfied 😌

Reply from Nobltravel
I needed to return a product, but but I was impressed with the most was your representative name Jay Noble
He was outstanding, professional, and understanding

Reply from Nobltravel
Great luggage. Very happy. Customer service was helpful as well.

Reply from Nobltravel
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