Nobltravel Reviews 

12,309
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 9,993 reviews, reviewers had a great experience with this company. Customers frequently praise the sturdy build, beautiful design, and very convenient extra features like integrated cup holders and charging ports. Many consumers also highlight the exceptional assistance provided by staff members who quickly resolve problems and maintain friendly communication throughout. The service provided is often described as excellent, with people appreciating the smooth user experience during their trips. However, some people mentioned experiencing notable difficulties when trying to reach customer support or waiting considerably longer than expected for replies. A few reviewers were also dissatisfied with unexpected subscription charges or noticeable shipping delays tied to their initial online orders.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting that the suitcases are sturdy,... See more

Customer service

Consumers find customer service to be positive and helpful once connected with representatives. Reviewers... See more

Quality

Reviewers highlight positive aspects of quality, noting that the luggage is exceptionally sturdy, well-built,... See more

Order

People report ambiguous experiences with order processes, reflecting a clear division in consumer... See more

Response time

Reviewers mention ambiguous feedback about response time, with many consumers reporting frustration over... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had initial challenges and manager Brody took charge to make it right- even giving me his nbr. When i ended up with an extra bag he told me to keep it for any inconvenience I went through. He has mo... See more

Company replied

Rated 5 out of 5 stars

Always a pleasure to use our Nobl suitcases. They are sturdy and durable when checked in and have survived numerous international flights. Their stylish appearance have had many people ask what kind... See more

Company replied

Rated 5 out of 5 stars

This is the BEST carry on luggage I have ever owned. Light, sturdy, well built and the extra’s from a holder for your cup to a well constructed, lockable laptop outside holder. At almost every airport... See more

Company replied

Rated 5 out of 5 stars

I accidentally clicked on adding a monitoring subscription to my order when I was buying a set of luggage. I contacted NOBL immediately but was still billed. I wrote to them again & got a message f... See more

Company replied



Contact info

4.2

Great

TrustScore 4 out of 5

12K reviews

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Replied to 99% of negative reviews

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4.2

All reviews

(12,309)

9,847 reviews in the last 12 months

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Rated 5 out of 5 stars

First class Customer Service

Personal communication, resolution fast tracked because of pending vacation!! Product is well built, stylish & so easy to use.

10 September 2026
Unprompted review
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Reply from Nobltravel

Hi Tommy,

We’re happy our team could fast-track the resolution ahead of your vacation and keep everything moving smoothly. We’re also so pleased that the build, style, and ease of use of your NOBL luggage have made such a strong impression.

Regards,
NOBL

Rated 5 out of 5 stars

I absolutely love my Nobl luggage and…

I absolutely love my Nobl luggage and carry-on. Durable and I get so many compliments. Customer Service has been fantastic.

17 September 2026
Unprompted review
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Reply from Nobltravel

Hi Tabatha,

It means a lot to hear that your NOBL luggage has been holding up beautifully, turning heads along the way, and that our team has taken great care of you. We truly appreciate your support.

Regards,
NOBL

Rated 5 out of 5 stars

Love my luggage

Love my luggage. Everything about it. Especially the pink!

6 July 2026
Unprompted review
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Reply from Nobltravel

Hi Beatriz,

It's wonderful to hear how much you're loving your luggage! We're thrilled that everything about it, especially the pink color, has been such a hit for you.

Regards,
NOBL

Rated 5 out of 5 stars

Even though my weekender strap broke

Even though my weekender strap broke, and I returned only that; I was able to better understand your process to send the entire bag back along with the broken strap by speaking with a live person. He handled my situation and explained the process expeditiously.

2 September 2026
Unprompted review
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Reply from Nobltravel

Hi Sonjia,

Thank you for sharing your feedback with us! We sincerely apologize for the broken strap on your Weekender, but we are so glad our support team was able to speak with you directly and explain our return process clearly and quickly. We appreciate your patience and understanding as we get this taken care of for you!

Regards,
NOBL

Rated 1 out of 5 stars

Missing Items from my order

I have items missing from my order and it has taken 6 weeks of chats and still the items have not been shipped. The customer support has stopped responding to my request for shipping confirmation. At this point, I'm not sure if I will every receive the missing items. I am disappointed in the lack of response and wonder if there is a warranty claim, it they would also ignore the request.

2 September 2026
Unprompted review
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Reply from Nobltravel

Hi Rosemary,

Thank you for sharing your feedback. We’d like to look into the missing items and make sure you receive a clear update on your order.

Please share your order number or the email associated with your purchase so Brody, our dedicated Customer Success Manager, can reach out to you personally, review the details, will share the tracking details and assist you to your satisfaction. You can reach out to him at Brody@nobltravel.com.

We take every customer’s feedback seriously, as it helps us continue improving the overall experience. We look forward to getting this reviewed for you.

Regards
NOBL

Rated 5 out of 5 stars

Never thought I would like carry on…

Never thought I would like carry on until I purchased and used my Weekender and duo no more checked luggage for me. The product is awesome.

25 August 2026
Unprompted review
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Reply from Nobltravel

Hi Mary,

It’s great to hear the Weekender and Duo completely changed how you feel about carry-on travel. We love that the setup has made traveling lighter and easier for you.

Regards,
NOBL

Rated 1 out of 5 stars

My suitcase cracked a month ago after…

My suitcase cracked a month ago after just a few uses and promises promises to replace it. Was assured 'it would be taken care of' and I got you'...apparently not really. No follow up since and im writing this one off. Very disappointing considering the cost of this luggage.

17 August 2026
Unprompted review
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Reply from Nobltravel

Hi Douglas,

Thank you for sharing this. Brody, our Customer Success Manager, will be reaching out to you shortly and will assist you personally with the replacement to your satisfaction.

Thank you for your patience.

Best regards,
NOBL

Rated 5 out of 5 stars

Prettiest luggage ever

When I received my carry on along with the big suit case . I just fell in love with the color red and how it just look. When I would walk through the airport people would stare . I just loved it

16 September 2026
Unprompted review
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Reply from Nobltravel

Hi Valerie,

The red sounds like it was made to stand out. We love hearing that both pieces made such a strong first impression and even turned heads at the airport. Wishing you many more memorable trips with them.

Regards,
NOBL

Rated 5 out of 5 stars

Spain disaster averted!!

I took a trip to Spain in September 2025 and found that the zipper pooped on the carryon piece. I was able to align it so it worked coming home. In August 2026 I returned to Spain. This time, the zipper was unzipped again and the attached bag was GONE. I lost a toothbrush and greeting card and when I returned, I reported it to NOBL. The response to my incident was almost immediate. I blame the airline but NOBL was willing to compensate for the lost piece. I love my Nobl luggage and look forward to using the large check in bag in March of 2027. The weekender bag is absolutely my favorite. It carries so much, is attractive to look at and is easy to haul. Would not trade it for any other brand.

9 August 2026
Unprompted review
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Reply from Nobltravel

Hi Kirsten,

We’re pleased our team could support you quickly after the issue on your Spain trip. Your continued trust in NOBL means a great deal to us, and we love hearing that the Weekender has become such a favorite. Wishing you many more great travels, including with your Check-In next March.

Regards,
NOBL

Rated 5 out of 5 stars

I love the Nobel pieces

I love the Nobel pieces. They put careful consideration into giving the traveler a great luggage experience, while providing needed features. The fact that they use consumer suggestions to improve their product should keep Nobel’s finger on their customers pulse. Keep offering great luggage Nobel!

17 September 2026
Unprompted review
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Reply from Nobltravel

Hi Jason,

We really appreciate you recognizing the thought that goes into the details and features of our luggage. Listening to our customers is a big part of how we continue improving the travel experience, and it means a lot to have your support along the way.

Regards,
NOBL

Rated 5 out of 5 stars

Blue is a great color

Just took a cruise to Iceland and Norway with my blue suitcase. It received a few expected scuff marks, after being thrown around airplanes and ships around the world, but was fine. Among the hundreds of black bags I could see my blue suitcase bouncing along the conveyer belt and when it got lost, on the final leg, I could tell them it was a blue suitcase and the airline found it. Love my blue suitcase.

1 September 2026
Unprompted review
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Reply from Nobltravel

Hi Anne,

That blue suitcase definitely earned its place on the trip. We love that the color made it easy to spot and even helped when the airline had to track it down.

Regards,
NOBL

Rated 5 out of 5 stars

Punctual

Punctual, beautifully crafted

30 June 2026
Unprompted review
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Reply from Nobltravel

Hi Lisa,

We’re delighted to hear you found your NOBL luggage beautifully crafted and delivered punctually. Thank you for sharing your kind feedback!

Best regards,
NOBL

Rated 4 out of 5 stars

The bags were great

The bags were great. We had a little problem with a broken lock, but our carryon was replaced fairly quickly.

2 March 2026
Unprompted review
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Reply from Nobltravel

Hi Debra

We’re glad to hear you’re enjoying your NOBL bags and that our team was able to arrange a replacement carry-on quickly after the lock issue. Thank you for sharing your experience with us!

Regards,
NOBL

Rated 5 out of 5 stars

GREAT PERSONAL SERVICE!

I was on the fence about paying for a SECOND SET (in red) and was contacted by a Kayla Morgan. She was very friendly and seemed sincere and quite approachable. She gave me some extra time and a small discount which convinced me to go ahead and buy the red set. Without the help from Kayla Morgan, I would not have done so. I highly recommend her!

14 September 2026
Unprompted review
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Reply from Nobltravel

Hi Lissa,

It’s wonderful to hear that Kayla made such a positive impression and helped make your decision to purchase the red set an easy one. We truly appreciate you recognizing her friendly and attentive service, and we’ll be sure to share your kind words with her!

Regards,
NOBL

Rated 5 out of 5 stars

Very strong and easy to roll it

I really liked the strength of the unit as well as the ease of rolling it around. I also liked the locking of the wheels option to keep it from rolling around when the ground is not leveled.
The section with the zipper is great. I put my pants first then my shirts on top. When I zippered it closed, it kept everything in place, so nothing got wrinkled.
I'll recommend it to all my family and friends.

13 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Javier

Thank you for sharing such a detailed review! We’re delighted to hear that you’re enjoying the sturdy design, smooth rolling, wheel-locking feature, and organized interior. It means a lot to know you’d recommend NOBL to your family and friends.

Regards,
NOBL

Rated 5 out of 5 stars

I called and then email the Co

I called and then email the Co. to no avail. One of the footings on my luggage broken after first use. Out of the blue someone named Leslie texted me and asked how I was enjoying my luggage, well needless to say, poor Leslie got an earful. She was patient, knowledgeable and so so kind. She took care of everything and resolved the issue. Leslie was wonderful!

21 August 2026
Unprompted review
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Reply from Nobltravel

Hi Lynda

We’re glad to hear that Leslie was able to assist you and get the issue resolved. We truly appreciate your kind words about her patience, knowledge, and kindness, and we’ll be sure to share your feedback with her!

Regards,
NOBL

Rated 5 out of 5 stars

Kelvin the sale person who answered my…

Kelvin the sale person who answered my call did a good job of accommodating my request & made me feel better for the disappointment of my package. He was so kind & soft spoken to me & did the exchange of the item right away by doing the process of the return. My first time to order Nobl luggage & hoping to order more of your products.

16 September 2026
Unprompted review
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Reply from Nobltravel

Hi Maria,

We’re grateful to hear that Kelvin was able to assist you with the exchange and provide the kind, attentive service you deserved. It’s wonderful to know that your first NOBL experience left you feeling confident about ordering more of our products. We truly appreciate your recommendation and support!

Regards,
NOBL

Rated 5 out of 5 stars

The CSR won me over and a purchase was made!!!

After eyeing Nobl luggage for months, Kayla Morgan reached out via text and made the purchase incredibly easy. Her relaxed, friendly approach was a pleasure to work with. She handled the entire process seamlessly, and I’d gladly work with her again. Great job, Kayla!

16 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Donna,

Kayla will love hearing this. We are glad her friendly approach made the purchase feel easy and seamless from start to finish.

Regards,
NOBL

Rated 5 out of 5 stars

I purchased two sets of the storage…

I purchased two sets of the storage cubes. I think it’s gonna really help to keep things organized inside the luggage. I really like their customer service and speed of communication!! 5*****

1 September 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Scott,

Two sets of storage cubes should make staying organized so much easier. We are also happy our team’s quick communication added to your experience.

Regards,
NOBL

Rated 5 out of 5 stars

Carry on and Check Bag LOVE

I purchased both the expandable carry on bag and the large check in bag. Both pieces are fantastic, very functional, and extremely durable. I travel very often and count on good quality, and NOBL did not disappoint. Delivery was quick, and the team is extremely responsive. Very happy with my purchase and look forward to many years of enjoyment.

17 August 2026
Unprompted review
Nobltravel logo

Reply from Nobltravel

Hi Tony,

For a frequent traveler, having luggage you can truly count on makes all the difference. We are happy both pieces have delivered on durability, function, and quality from the very start.

Regards,
NOBL

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