Nobltravel Reviews 

Very thoughtfully engineered. The lack of a zipper makes Nobl luggage far more secure. The carry-on has a really smart pop-out drink holder and a phone holder for watching videos built into the extendable handle.

My large luggage went through some serious checked luggage abuse that busted two separate wheels on separate occasions. But Nobl replaced the wheels under warranty and the mounted wheel shafts are durable and remained undamaged, making repair easy.

Nobl proactively offered fixing the wheels upon a customer satisfaction inquiry and I didn't even have to hassle with convulated warranty claim filing. There effort to ensure customer satisfaction was impressive.

Spoke to Ruby to confirm order details and she was very helpful

I was very excited to get my Nobl luggage. Delivery was very quick! I love its colors and benefits. But with what I carry, I couldn't get it all in. My computer was too big! The customer service rep was very patient and he explained my options. Just remember that they are trying to help you. Be kind to them and they will be kind to you. I had a great experience. In the end for me I return it.

Have used my new Nobl luggage on three trips this summer. All pieces have performed perfectly.

I had initial challenges and manager Brody took charge to make it right- even giving me his nbr. When i ended up with an extra bag he told me to keep it for any inconvenience I went through. He has more than made up for any shortcomings of the Nobl system. 👍

Love the dark green suitcase I got my daughter who travels a lot. She’s loaned it to a friend briefly and she lives in another city so I can’t take a photo, but she loves it! The various plug-ins for cell phone and laptop are especially wonderful! Definitely recommend. Need to buy myself one now since I also travel a lot!

Absolute disappointment and utterly appalling customer service! I bought this suitcase from you as a gift, and the moment we opened it today, we were shocked to discover that the inside is completely torn and damaged.
We reached out for help, and not only were they completely unwilling to resolve the issue, but even when I simply asked for a shipping label just to exchange it (since it hasn't been used at all and was just opened!), they still refused to do a thing.
They make big promises about warranties and service, but the moment a real issue comes up, they completely wash their hands of you. Shameful behavior—stay away!

Suitcase is sturdy rolls nice, only gripe is that when it’s full it is hard to put computer in computer pocket. Love the color I got and many of the others. Love the cup holder. Cover is garbage, i do hope the company addresses that.

This is an interesting story as I was having much trouble with problems that I experienced with NOBL but in the end, I was contacted directly by a wonderful woman named Grace who represented this company. I will tell you that I have changed my mind and they certainly have stepped up to the plate to make sure everything was resolved I would certainly recommend them knowing that they did care about their customers.
Thank you Grace and Thank you NOBL

Great customer service! Great bags!

I like my Nobl luggage for the function. Love the clasp closure.

I had an issue trying to use a credit I had from Nobl, after a few tries Brody was involved and it was sorted very quickly
Thanks Brody

It's been over a year with this case and it is really nice and has held up better than expected. It still looks new! However, I wouldn't buy it again. It's simply not for me. For as much traveling as I do, there is only enough storage for a three day trip at best. The cup holder consumes too much interior space as does the handle. The USB hub is inadequate and does not support fast charging batteries. The laptop compartment is a great feature, with easy access, but the mesh pockets won't keep things secure and they usually fall out. Then, you again are compromising interior space. Other than that, it's a nice case. Five stars because their support team is brilliant. These days that makes or breaks a brand.

Their return policy is VERY misleading. They advertise 100 days-BUT you have to report your return within 5 days of delivery. You cannot see this policy anywhere! I'd avoid this company as it is NOT customer friendly.

There is absolutely NO reference to reaching out within 5 days for returns. All I see is 100 days to return. If you do not hold up the promise of 100% returns within 100 days, I will continue to educate other consumers of this shady policy.

This luggage is outstanding. It’s durable, versatile, and spacious enough to accommodate everything I need for my travels. It’s easy to maneuver and incredibly convenient to use, whether I’m navigating an airport or getting around at my destination. I take it with me everywhere I travel and couldn’t be happier with it.

Do not buy from NOBL Travel, if I could give them 0 stars I would. I spent $500 on their product, and the customer service has been completely non-existent once an issue arose. They use automated stalling tactics to avoid dealing with customer defects.
Here is the exact timeline of how they ignore paying customers:
August 3: Emailed them to report a clear issue with the product.
August 16: They finally replied, requesting video evidence.
August 25: I provided the requested video evidence immediately.
September 3: Sent a follow-up email after being completely ignored.It has now been nearly three weeks since I sent the video proof, and they have completely cut off communication.
I have been forced to lodge an official debit card chargeback with my bank to get my $500 back. If you spend big money with this brand, expect to be completely ghosted if anything goes wrong.

NOBL shipped despite a written hold, then failed to provide its promised return label

I’m happy with the original carry-on I purchased. My complaint concerns two additional luggage pieces I added after being offered one-time discounts.

Within an hour of ordering, I emailed requesting cancellation. Within four minutes, NOBL confirmed in writing that my order was on an “immediate hold” and would not ship while my request was reviewed.

NOBL then said it could not cancel—and shipped the order despite that written assurance.

After I challenged this, NOBL apologized and explicitly promised a prepaid return label at no cost, followed by a full refund after receiving and inspecting the returned items.

After delivery, I spoke with NOBL by phone. They explained that the additional carry-on was inside the larger suitcase and offered a partial refund if I kept everything.

Travel and urgent family caregiving responsibilities delayed my further follow-up during July.

I resumed in August requesting the promised return label and clearly stated that I was keeping the original carry-on and returning the two additional pieces. Multiple written follow-ups have gone unanswered. No prepaid label or refund has been provided.

The two unwanted items remain available for return. I have retained the emails documenting NOBL’s promises and my attempts to resolve this. I have now disputed the two additional charges with my credit card company.

I want NOBL to honor its written commitment: provide prepaid return shipping and refund the two additional purchases upon return.

I was offered a free 12 month subscription to their Nobl Air tracking service with purchaseof a case. Upon activation I was charged for the subscription. I have been trying to contact the company for over a week with no response, yet I have been spammed with multiple other emails from the company.
While the case I received was excellent quality, the customer service has left me underwhelmed with this company.

You would think when you spent $400 for a bag that they could deliver it to the right address. My package was delivered to the wrong address and I think that’s utterly ridiculous.

Working with NOBL has been a terrible experience. I sent two suit cases back because they were not worth the extravagant price tag and I still haven’t gotten a refund. It’s been over a month. I’ve called and emailed multiple times - nothing and when I hop in their 24/7 chat I’ve been told that I haven’t received my refund due to a “backlogging issue”. Bro. Is spent over $600 on 2 carry-on cases, sent them back and I’m still being left with the bill. DO NOT BUY FROM NOBL.