The delivery process was correct, but I do have two minor remarks: 1) the packaging is not strong enough for long transport; the box was severely damaged, though fortunately the radiator was not. 2) t... See more
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See what reviewers are saying
I'm very pleased with my products from Hudson Reed as well as the servive I continously receive. Not only do I love the bathtub and -tap and showertap that I bought, but also I've always been assisted... See more
Company replied
I had excellent customer service from Wesley at Hudson Reed NL. When my shower knob got damaged, a replacement was handled quickly and without any hassle. The support was prompt, profesional and very... See more
Company replied
Really well packed and product as per description. Fast shipping. Good service. I recommend.
Company replied
Company details
Written by the company
Hudson Reed – exclusief online verkrijgbaar – dé sanitair & verwarming specialist. Ontdek ons enorme scala aan producten, waaronder alle soorten kranen, douches, vrijstaande baden, staande en hangende wastafels, badkamermeubelen en meer voor uw badkamer. Tevens hebben wij een zeer groot assortiment designradiatoren, kolomradiatoren, gietijzeren radiatoren, handdoekradiatoren en elektrische verwarming met alle essentiële accessoires aan. Hudson Reed is een internationaal bedrijf dat al sinds 2005 actief is op de Nederlandse markt. Wij hechten hoge waarde aan de meningen en ervaringen van onze klanten en ons streven is om uw winkelervaring onvergetelijk te maken. Wij bieden onze premium collecties aan voor concurrerende prijzen, lange garanties en snelle efficiënte levering. Met meer dan 25 jaar ervaring biedt Hudson Reed een aantrekkelijke collectie uiteenlopende producten, waarbij de laatste trends & hoogwaardige vakkundigheid zijn gecombineerd. Wij leveren luxe producten aan meer dan 10 verschillende landen en hebben daarom wereldwijd al meer dan 500.000 bestellingen geleverd aan tevreden klanten. Naast de klantgerichte service waarop onze waarden en succes zijn gebouwd, nemen wij een immense trots op de uitzonderlijke kwaliteit en het ongeëvenaarde ontwerp van onze producten.
Welkom bij Hudson Reed NL
Written by the company
- Betaalbare luxe & gegarandeerde duurzaamheid
- Hudson reed is sinds 2005 dé online specialist voor alle sanitair- én verwarmingsoplossingen in Nederland en België. Wij bieden de hoogste kwaliteit aan tegen zeer scherpe prijzen met uitermate lange garanties. Onze producten zijn ontworpen met het oog op kwaliteit & duurzaamheid. Tevens zullen al uw standaard leveringen binnen 3 tot 7 werkdagen plaatsvinden met gratis levering op bestellingen vanaf €500! Tevens bieden wij ook volgende dag of gekozen dag leveringsopties aan op een groot scala van onze collecties.
Gratis levering bij bestellingen vanaf €500
Snelle gratis leveringen vanaf €500, bezorgd binnen 3 tot 7 werkdagen.
Gratis Levering op bestellingen vanaf €500 binnen Nederland en België, levering zal plaatsvinden binnen 3 tot 7 werkdagen.
Contact info
4.5
Excellent
17K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’m still waiting on my order to arrive…
I’m still waiting on my order to arrive after 20 days … and they have not been responding to my emails.
26 November 2025
Reply from Hudson Reed NL
Beste Ciaran Scannell,
Bedankt voor uw review. Wij zijn momenteel bezig met het opsporen van uw bestelling. Onze klantenservice is inmiddels met u in contact om dit zo snel mogelijk voor u op te lossen. Wij doen ons best u spoedig meer duidelijkheid te geven.
Met vriendelijke groeten,
Hudson Reed Europa
Reply from Hudson Reed NL
Dear Customer,
Thank you for your great feedback! We’re delighted to hear everything was perfect — on time, great product, and correct price.
Kind regards
Hudson Reed Europa
Fast delivery
Fast delivery, and I missed the Black Friday discount code, emailed them and got the money paid back to me straight away. Great service
25 November 2025
Reply from Hudson Reed NL
Beste Michael Harbison
Hartelijk dank voor uw positieve review. Goed om te horen dat de levering vlot verliep en dat we u direct konden helpen met de Black Friday-korting. We waarderen uw vertrouwen en staan graag voor u klaar bij toekomstige vragen.
Met vriendelijke groeten,
Hudson Reed Europa
your delivery was in time but difficult
your delivery was in time. However the way of delivery could be better. Packaging material was big and I had to cut the wood in pieces to be able to transport it for recycling.
11 November 2025
Reply from Hudson Reed NL
Beste PATRICK GOYSENS,
Bedankt voor je review en je feedback! We waarderen het dat je de tijd hebt genomen om je ervaring te delen. Jouw opmerkingen helpen ons om onze service verder te verbeteren. Mocht je nog vragen hebben of extra toelichting willen geven, neem gerust contact met ons op
Met vriendelijke groeten,
Hudson Reed Europa
Reply from Hudson Reed NL
Beste Carl Puylaert,
Bedankt voor je review en voor het delen van je suggestie. We nemen deze graag mee en zullen dit intern doorgeven.
Daarnaast willen we je laten weten dat klanten hun factuur altijd eenvoudig zelf kunnen downloaden via hun account in onze webshop.
Met vriendelijke groeten,
Hudson Reed Europa
Delivery as promised in one week
Delivery as promised in one week, product well packed, installation by a professional, radiator in stainless worked well
15 October 2025
Reply from Hudson Reed NL
Beste PeterV,
Thank you for your great review!
We’re happy to hear that the delivery was on time and that the product arrived well-packed. It’s great to know the professional installation went smoothly and that the stainless-steel radiator is working well. If you need anything in the future, we’re here to help!
Kind Regards,
Hudson Reed Europa
Good quality, good website to choose from
29 October 2025
Reply from Hudson Reed NL
Dear BEL,
Thank you so much for your kind words! We're glad to hear you’re happy with the quality and found our website easy to use. We really appreciate your support!
Kind Reagrds,
Hudson Reed Europa
Delivery time has been respected and fine product quality
Very pleased with the the speed of the delivery and the overall quality and design of the product.
28 October 2025
Reply from Hudson Reed NL
Beste Johan Billiet,
Thank you for your great feedback! We’re happy to hear you’re pleased with the delivery time, quality, and design of our product.
Kind Regards,
Hudson Reed Europa
Delivery on time and completed after issues
Delivery on time. I also had a delivery issue where DHL only delivered 3 out of 4 items but stated they had delivered all. You immediately reacted to my email, took contact with DHL and ensured complete delivery. Well handled!
28 October 2025
Reply from Hudson Reed NL
Dear Jonas Tornerefelt
Thank you for your kind words! We’re glad we could resolve the delivery issue quickly and ensure you received everything.
Met vriendelijke groeten,
Hudson Reed Europa
Reply from Hudson Reed NL
Dear Customer,
Thanks so much for your review! We really appreciate your feedback and are glad you're happy with the product. Looking forward to serving you again!
Kind Regards,
Hudson Reed Europa
Reply from Hudson Reed NL
Geachte Helene Van schaik,
Bedankt voor je mooie review!
Wat fijn om te horen dat je zo tevreden bent over onze klantenservice. We doen ons best om iedereen snel en persoonlijk te helpen, en het is geweldig om te weten dat dit gewaardeerd wordt. Hopelijk mogen we je in de toekomst weer van dienst zijn!
Met vriendelijke groeten,
Hudson Reed Europa
Reply from Hudson Reed NL
Dear RL,
Thank you for your kind feedback!
We’re happy to know your order arrived quickly and safely. Your satisfaction means a lot to us!
We are always ready to assist you again!
Kind regards,
Hudson Reed Europe
The product is what I expected but it…
The product is what I expected but it took a long time before delivery… and in meznwhile no news about your command
7 October 2025
Reply from Hudson Reed NL
Dear Karin Van Hool,
Thank you for your feedback!
We’re glad to hear that the product meets your expectations. We apologize for the delay in delivery and the lack of updates during the process. We understand how important timely communication is and will work to improve this moving forward.
If you have any other questions or concerns, please don’t hesitate to reach out!
Kind regards,
Hudson Reed Europe
The confirmation was fast and the…
The confirmation was fast and the delivery wirthin a 3 day span.
Thanks for the good service.
6 October 2025
Reply from Hudson Reed NL
Dear Jaak Suys,
You're welcome!
We're glad to hear the confirmation and delivery met your expectations. Thank you for your feedback, we appreciate your support!
Kind regards,
Hudson Reed Europe
Correct & honest retailer
Sufficient information on the website about the product. Fast shipping and delivery.
17 September 2025
Reply from Hudson Reed NL
Dear Michele,
Thank you very much for your feedback.
We are glad that our products met your expectations.
We will continue to do our best to provide you with the best service and products.
Kind regards,
Hudson Reed Europe
Lavabo art deco
Quality of the product
The way it was carrefully expediated.
The speed of delivery. Faster than expected.
16 September 2025
Reply from Hudson Reed NL
Dear Daniel Faes,
Thank you very much for your feedback.
We are glad that our products met your expectations.
We will continue to do our best to provide you with the best service and products.
Kind regards,
Hudson Reed Europe
Very good
We had a few questions but we received a few minutes later an explanation and a solution.
11 September 2025
Reply from Hudson Reed NL
Dear Rudi Coekaerts,
Thank you for your 5* review!
It’s good to know that you’re happy with our customer service and that all your questions were answered to your satisfaction.
Hoping to serve you again soon.
Kind regards,
HR
Reply from Hudson Reed NL
Beste Yves Maebe,
Dank u voor uw beoordeling.
Volgens onze informatie is uw bestelling op 10 september geplaatst en op 16 september geleverd. Met een vooraf gestelde levertijd van 3 tot 7 werkdagen. Wij betreuren het dan ook dat levering binnen de vooraf vermelde levertijd voor u reden is om de maximale score te halveren.
Evengoed hopen we dat u lang plezier zult hebben van uw aankoop en dat we u in de toekomst opnieuw van dienst mogen zijn.
Me vriendelijke groeten,
Hudson Reed Europa
Josh was very helpful getting us a…
Josh was very helpful getting us a replacement for a faulty part. Very fast action from their part and great customer service.
17 September 2025
Unprompted review
Reply from Hudson Reed NL
Beste Ellie,
Bedankt voor deze prachtige beoordeling.
Fijn dat onze dienstverlening, ook terwijl onze internationale collega's hebben moeten bijspringen, zo goed is bevallen.
Wij hopen dat u nog lang plezier zult hebben van uw aankoop en dat we u in de toekomt opnieuw van dienst mogen zijn.
Met vriendelijke groeten,
Hudson Reed Europa
De communicatie en levering Top
De communicatie en levering was erg helder, snel en goed.
28 August 2025
Reply from Hudson Reed NL
Beste Paul Filius,
Bedankt voor deze uitmuntende beoordeling.
Heel fijn dat alles goed gecommuniceerd en soepel is verlopen rond uw bestelling.
Wij wensen u veel plezier van uw aankoop en hopen u in de toekomst opnieuw van dienst te mogen zijn.
Met vriendelijke groeten,
Hudson Reed Europa
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