Bought directly in the shop in Blarney Business Park and it was a nice experience. The employee was very friendly and helpful. This was a 5-star experience. However, the delivery was not. The deliv... See more
Company replied
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Review summary
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I was disappointed with the delivery time as I paid nearly €10 for next day delivery but did not r receive it next day it took 3 days
Company replied
The product is excellent. I deducted one star because my online order was‘mislaid’ until I chased it up. However, once the problem was sorted, delivery was fast.
Company replied
Website was easy to negotiate. Set up an account and ordered within minutes. Part order was available and delivered speedily. Other part was out of stock and it stated expected delivery date. I... See more
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4.3
Excellent
1K reviews
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Reply from Nisbets Ireland
Thank you very much for your kind feedback! We’re delighted to hear you found the website easy to use and the delivery efficient, that’s exactly what we strive for.
We really appreciate you taking the time to share your experience
Next day delivery and the updates of…
Next day delivery and the updates of that delivery were very helpful.
17 May 2026
Reply from Nisbets Ireland
We're happy to hear our delivery updates were helpful. Thank you for your positive feedback!
Very happy with the product.
17 May 2026
Reply from Nisbets Ireland
We are so glad you are happy with the product. We appreciate your positive feedback!
Reply from Nisbets Ireland
Thanks for the fantastic feedback! We're glad everything was quick and efficient for you.
Reply from Nisbets Ireland
Thanks for the fantastic feedback! We're glad everything was quick and efficient for you.
Reply from Nisbets Ireland
Thanks for the fantastic feedback! We're glad everything was quick and efficient for you.
Reply from Nisbets Ireland
Thanks for the fantastic feedback! We're glad everything was quick and efficient for you.
Great customer service
The sink and tap were what we needed, the online ordering and customer interfacing were helpful and an exchange was easy with Nisbets when the wrong item was picked.
7 May 2026
Reply from Nisbets Ireland
We are so pleased to hear that our online ordering and customer service were helpful, and that the exchange process was easy for you. Thank you for your kind words!
Reply from Nisbets Ireland
Thanks for the fantastic feedback! We're glad everything was quick and efficient for you.
Reply from Nisbets Ireland
Thanks for the fantastic feedback! We're glad everything was quick and efficient for you.
Easy to find the item I wanted
Easy to find the item I wanted. fast delivery. Though I thought it was a bit much to receive a small item in a really big box. But thanks for sending it out
13 May 2026
Reply from Nisbets Ireland
We're so glad you found your item easily and appreciate your feedback on the packaging. We are always working to improve.
Great service
Great service, quick delivery, product knowledge pretty good when I rang but at least had the decency to ask someone else for knowledge when they didn’t know the answer
13 May 2026
Reply from Nisbets Ireland
We're happy to hear that you received great service and quick delivery! We appreciate your feedback regarding our product knowledge and are glad we could find the answers you needed.
Reply from Nisbets Ireland
Thanks for the fantastic feedback! We're glad everything was quick and efficient for you.
I was disappointed with the delivery…
I was disappointed with the delivery time as I paid nearly €10 for next day delivery but did not r receive it next day it took 3 days
13 May 2026
Reply from Nisbets Ireland
Thank you for your feedback, and we're sorry to hear about your experience.
We completely understand your frustration, especially as you paid for next-day delivery. Upon reviewing this, the carrier did attempt delivery on the expected day but unfortunately was unable to complete it as no one was available, and a calling card was left.
That said, we appreciate that the final delivery taking three days is not the experience you expected or that we aim to provide. We are currently reviewing this with our delivery partner to help prevent similar situations in the future.
If you’d like us to look into this further or discuss a resolution, please don’t hesitate to contact our support team directly with your order details. They can be contacted by emailing sales@nisbets.ie
Reply from Nisbets Ireland
Thanks for the fantastic feedback! We're glad everything was quick and efficient for you.
Reply from Nisbets Ireland
Thanks for the fantastic feedback! We're glad everything was quick and efficient for you.
Reply from Nisbets Ireland
Thanks for the fantastic feedback! We're glad everything was quick and efficient for you.
I got exactly what I ordered.
I got exactly what I ordered.
It took a while for delivery and without any vendor contact for reassurance of purchase.
12 May 2026
Reply from Nisbets Ireland
Thank you for your feedback. We’re pleased to hear you received exactly what you ordered.
We’re sorry for the delay in delivery and the lack of communication this isn’t the experience we aim to provide. We appreciate your comments and will use them to improve our service.
Great company to deal with
Great company to deal with. Competitive prices and super fast delivery. Will be back
12 May 2026
Reply from Nisbets Ireland
Thank you for your kind review! We’re delighted to hear you found our prices competitive and that your delivery arrived quickly.
Products listed can be out of stock
I ordered compostable plates online, three weeks in advance of a surprise birthday party for my partner. They were a bit more expensive than other sites but I took heart in the fact this is an Irish company. Sadly, the plates never arrived. I rang customer service and a very helpful girl told me they hadn’t yet arrived from the UK. I feel that customers shouldn’t be led to buy products online if they are in fact out of stock. It’s just misleading and disappointing. To her credit the girl on the phone helped me pick out some alternatives which are now apparently on the way. But it’s the eve of the party and I could have done without this stress.
11 May 2026
Reply from Nisbets Ireland
Thank you for your feedback, and I’m really sorry to hear about your experience especially with such an important occasion. We completely understand how frustrating and stressful this must have been. This isn’t the experience we want for our customers.
I’m glad our team member was able to help find an alternative for you, but we take on board your comments about stock visibility and communication and will be reviewing this to improve.
Regards
Colm Nisbets Ireland
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