Get a manager who knows how to manage the business, meat gone off and sweating. Cakes out of date, veg and fruit is off before you buy it!! Prices are expensive!! Post office opens when it want... See more
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Local Nisa Cranbourne Lane Basingstoke always very helpful. So nice to get personal service these days. Long live the local shop !
Came in to buy juice and never let me purchase it because my card declined once when I just needed to put more money over so rude and and got told no clearly no wanting any sales
Falkirk shop on High Station road. Manager seems ok, but local male and female staff are rude, obnoxious and have no customer skills. Recently went to collect Hermes pakage, but due to other circums... See more
Company details
- Produce Wholesaler
- Alcoholic Beverage Wholesaler
- Confectionery Wholesaler
- Grocery Store
- Liquor Wholesaler
- Tobacco Supplier
Information provided by various external sources
Nisa stores are independently owned retail outlets operated throughout the UK
Contact info
Waldo Way, DN15 9GE, Scunthorpe, United Kingdom
- 01724282028
- nisalocally.co.uk
2.0
Poor
106 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Ordered food and tobacco from my local…
Ordered food and tobacco from my local nisa on Dawes road Fulham sw6 London paid more for tobacco as it was through delivery but when I opened tobacco it was fake am disgusted this shop gets away with it
7 February 2021
Unprompted review
Scammers
My partner joined the nisalocally Facebook page and took part in the release the kraken competition through messenger they said he had won but he had to follow a link which he did but he had to hand over his bank details and tell them when he had finished he didn't give his bank details but told them he had finished then they seem to have cut all communications with his messenger and unfriended him why would you do all that unless it's a scam
20 November 2020
Unprompted review
Reply from Nisa Retail Limited
Hi Shona,
we have had a number of instances recently where there have been rogue profiles posting on our brand page and directing traffic to nefarious links. We are constantly reporting these violations to Facebook and the profiles are always removed as a result. If in doubt, in future please message us directly through the Facebook messenger button on our page and not a post. We take our user online safety seriously and work with Facebook directly to avoid any risk so we apologise for any inconvenience this may have caused in the misrepresentation of our brand and service. You can also contact or consumer services team through our website https://nisalocally.co.uk/corporate/nisa-head-office/ to ensure your query gets through directly.
Kind regards
Nisa
Constant Incorrect Prices
Constant Incorrect Prices, and thus Receipts Not Ever Given.
My local store has at least one item mis-priced per weekly visit, usually it's a promo item with a large or prominent POS display too!
Receipts are never, ever, never given freely. You actually have to beg the staff to print one off and hand it over to you. Last week the Manager served me, when I asked for the receipt she huffed and puffed a bit, then threw in the bag: the actual c'card transaction receipt. This was not the itemised one as requested, only realised when got back to the car.
Have complained to Trading Standards on numerous occasions on prices not matching to displayed items (often the prices aren't shown on the shevles also). Even emailed the head office at this carry on, who said they're all 'independent stores' and so on (dismissive).
Don't at all blame the lower paid staff (often part-time students and so on), it's a Manager's sole decision to carry on the policy of very poor pricing admin (both bar code system and missing on shelve displays), and also the policy not to ever hand over receipts, unless pressured to do so.
This avoidance of recepits was present well before covid came on the scene, so that is not an excuse.
18 November 2020
Unprompted review
Reply from Nisa Retail Limited
Sorry to hear this Mr G. Unfortunately all Nisa stores are independently owned and operated and we have no jurisdiction at store level, so it is always best to resolve this directly with the store. Alternatively you can contact our customer service team via the form on this page giving details of which store you are referring to: https://nisalocally.co.uk/corporate/nisa-head-office/ to see if they can help. Kind regards, Nisa.
Nobody wears Covid-19 facial masks and nothing is said to them!!!
At the Nisa Local near me (M7 1UF) there are a few signs saying customers must wear Covid-19 facial masks, yet the overwhelming majority of customers on any given visit have no masks on (far greater than the average number of exempt people). Nothing is said to them, and I am left feeling very unsafe. (Oct/2020)
24 October 2020
Unprompted review
Do not trust if your vegetarian
This company put a V for vegetarians on its products yet they are not suitable for example their cheese sandwich has a prominent V on it but on the back says it could contain crustaceans and fish disgusting will not trust them again .
14 August 2020
Unprompted review
Reply from Nisa Retail Limited
Sorry to hear this Janine. All Nisa stores are independently owned and operated and we have no jurisdiction at store level, so it is always best to resolve this directly with the store if items are not clearly labelled. Alternatively you can contact our customer service team via the form on this page: https://nisalocally.co.uk/corporate/nisa-head-office/ to see if they can help. Kind regards, Nisa.
E16 2BY Waterside Park store
E16 2BY Waterside Park store
Google reviews say it all.
However I had to report this store to the CMA for raising their prices due to COVID-19.
50ml hand sanitiser £9
1 tin of tuna £2.49
And the cheek... FREEDOM toilet roll 9 pack £3.99 are you serious. Freedom toilet roll is soooo cheap that its sold elsewhere for £1.50!!!!
Thankfully us residents would rather take a nice walk to royal wharf and use sainsburys!
28 March 2020
Unprompted review
Reply from Nisa Retail Limited
Hi Jayme, sorry to hear about your negative experience. Unfortunately all Nisa stores are independently owned and operated and we have no jurisdiction at store level but you can contact our customer service team via the form on this page: https://nisalocally.co.uk/corporate/nisa-head-office/ to see if they can help you any further. Kind regards, Nisa.
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