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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and professional demeanor, frequently highlighting the personalized and understanding approach of the customer service team. Many people appreciate the efficiency and ease of their overall experience, noting that the products are top-notch, creative, and useful, significantly increasing their chances of success. However, some people were dissatisfied with a specific product, finding its color indications unclear and unhelpful for understanding delta trends or changes in direction.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being helpful,... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the exceptional helpfulness... See more

Product

Customers consistently note positive experiences with product. Many reviewers praise the indicators for being... See more

Service

Users describe positive interactions with service, highlighting the high-quality and timely assistance... See more

User experience

Consumers find the user experience to be positive, often highlighting the intuitive and professionally coded... See more

Based on these reviews

Rated 5 out of 5 stars

Just got the Impulse Wave Radar, and Wow. Mostly impressed with the market meter. Lets you know when the market is turning or strengthening before the bars react. Very powerful. A small footnote, and... See more

Rated 5 out of 5 stars

The ninza company develops quality indicators at a fair price. The indicators really do increase my odds of making money day trading. Also I like how honest Kim was and she also came onto my compu... See more

Rated 5 out of 5 stars

This was my second purchase from NinZa.co for their products are always top-notch. On my purchase today I also learned how their customer support is even more top-notch. The assistance that I receiv... See more

Rated 5 out of 5 stars

I am a returning customer that received help from Grace in a purchase. She has amazing consistent customer service for the past few years of dealing with her. Grace goes the extra mile to get the de... See more

Rated 5 out of 5 stars

This company creates indicators that I find creative and useful. What elevates their value even more is their support team. As a former district service manager I evaluate their performance as top ti... See more

Rated 5 out of 5 stars

I requested an exchange after realizing my initial purchase wasn’t the right fit. The RenkoKings team responded quickly and offered a very fair upgrade. The process was smooth, respectful, and effic... See more

Rated 5 out of 5 stars

The amazing support given by Sunny Celia every time that i asked , friendly and very polite. This girl is amazing. The indicators that I changed she was very patient helping me. I Never see a support... See more

Rated 5 out of 5 stars

I spoke with Hannah and once again she was wonderful. She resolved my issue promptly and efficiently and is always a pleasure to speak with (I have requested her assistance previously). Hannah... See more

Rated 5 out of 5 stars

I'm totally impressed with the following about ninZa.co service from all of the girls, but Grace is my favorite. Product knowledge and support. Great pricing. Always there to offer advice and get ever... See more

Rated 5 out of 5 stars

One word...Hannah! Man, I took the longest time to decide and she was very generous, patient, and encouraging. I did some research on Ninza.co and found they are a reputable company with strong reco... See more

Rated 5 out of 5 stars

Ninza.co has excellent customer service. They are very helpful and go above and beyond. In my 30+ years of dealing with all kinds of companies, Ninza.co has the best customer service I have eve... See more

Rated 5 out of 5 stars

Hi Flora, I am extremely impressed of your support and service you extended to me during my indicators purchasing process. You were so patient and followed with me at every step to get me good s... See more

Rated 5 out of 5 stars

My husband bought a couple of indicators from Ninza. He got help from Grace, who helped him set it all up as he is NOT “Computer Savvy” only to lose it all that night after he closed everything. Poor... See more

Rated 5 out of 5 stars

I was greatly helped by an Agent named Cute Flora. She was super professional and knowledgeable. She addressed all the difficulties I was experiencing when trying to purchase one of their products.... See more

Rated 5 out of 5 stars

ninZa.co and RenkoKings indicators are the best. If you believe in Tech analysis, user of Ninjatrader platform, you need these indicators to navigate the markets. I always interact with Kim Harmon... See more

Rated 5 out of 5 stars

I decided a few months ago to go 100% with one NinjaTrader indicator developer - and it was an easy choice (I went with Ninza.co). The indicators are just built better and have way more ability f... See more

Rated 5 out of 5 stars

Flora has been kind enough to guide me through all the steps and went above and beyond for me, even after the transaction was made for the indicators. She was patient and did everything in her power t... See more

Rated 5 out of 5 stars

I have recently made several purchases and both Hanna and Flora are extremely prompt and helpful with getting the orders completed and following up to make sure all went well. I will look forward to w... See more

Rated 5 out of 5 stars

I been buying from Ninzaco for five years and leads to successful trading. Always Ms. Hannah help me to set up and educate in details for set up indicators. Good employee and customer service from... See more

Rated 5 out of 5 stars

I started with Ninza about 5 months ago. I started with their free indicators then seeing the accuracy of them - being great, Little Hannah was super great and very patient with me as I bought couple... See more

Rated 1 out of 5 stars

The Cumulative delta Indicator that I purchased a few weeks ago is a joke. While using it trading, there is no clear indication what the delta is showing. It's has colors which don't make any sense... See more

Rated 5 out of 5 stars

If you want to be profitable in your trading business without having to do all the rigorous work turn to NINZA.CO for the best and profitable indicators out there. I love their volutank and captain Op... See more

Rated 5 out of 5 stars

I’ve bought and used indicators from many different companies over the past 5 years - Ninza.co is the best so far (by far) - I’ve bought and used around a dozen so far and I really like how they... See more

Rated 5 out of 5 stars

Another great experience with Little Hannah! OMNI is fantastic! Its usefulness has no bounds and is undeniably effective! I have this and Quantum Vol-Delta on every chart! Great additions!

Rated 5 out of 5 stars

My experience with Ninza has been absolutely amazing Not only are their products some of the very best, what really sets them apart is their support staff Grace (who helped set things up for me)... See more

Rated 5 out of 5 stars

From the moment I reached out, Kimmie showed a level of kindness, professionalism, and dedication that truly impressed me. She went above and beyond creating a custom package tailored to my need... See more

Rated 5 out of 5 stars

Recently purchased ATR shield and I am impressed by the quality product and what is planned for the future of this piece of software. Very impressed with the customer serviced and information received... See more

Rated 5 out of 5 stars

Recently purchased VoluTank Army and SuperJump Boost. Fantastic support and resistances. The VoluTank giving a strong support or resistance for order flow for amount of contracts traded, and SuperJump... See more

Rated 5 out of 5 stars

Little Hannah from ninza.co was really helpful in suggesting a good price as well as sharing the recommended settings. She gave a free gift too. Awesome team at ninza.co

Rated 5 out of 5 stars

First, I would like to thank Grace who I have worked with since purchasing Ninza.co Indicators. Top Notch she is! I want to tell you about a recent purchase I made and that was the VoluTank Indicator.... See more

Rated 5 out of 5 stars

Hannah was exceptional. Super fast response and solution. Very polite and eager to help with any issue and purchasing process. Thank you very much Hannah!

Rated 5 out of 5 stars

*It was by chance that Grace Lopez became my assistant! I can only describe her in super words! In every case, she was there without delay with help and advice. You couldn't ask for anything better t... See more

Rated 5 out of 5 stars

Hannah was awesome. She spent a lot of time tweaking my system. I would not have been able to do it myself and I did not expect the help. I was overwhelmed with gratitude for her hard work. Fantastic... See more

Rated 5 out of 5 stars

Great indicators and tools for Ninja Trader. Support has been exceptional and very helpful. Hannah has been excellent in assisting me to set up the platform.

Rated 5 out of 5 stars

Great customer service. Especially Kimmie. She asked me what I wanted several times. With help from the team she found a solution. And replaced my product.

Rated 5 out of 5 stars

Awesome and very helpful people at Ninzaco, Alway happy to help and knowledgeable and understanding people there. Thank you, Hannah, for helping me out from purchase to activation.

Rated 5 out of 5 stars

I had an isue with my indicators and Little Hannah walked me through the fix in a timely matter. Excellent customer service as always.

Rated 5 out of 5 stars

the indicators are really good and very professionally coded, fall in nicely within the NT8 environment, very intuitive and easy to automate. the supporting staff is wonderful, i have mostly dealt wi... See more

Rated 5 out of 5 stars

MDO is awesome! I've never traded divergences before...so this opened up a whole new realm of trading for me!

Rated 5 out of 5 stars

Amazing customer service! They helped me through everything. Hannah is great and is my point of contact. So helpful!

Rated 5 out of 5 stars

After purchasing new indicators, Hannah was very helpful and responsive in answering questions and showing how to set the indicators up so they would work properly. Hannah was very knowledgeable and e... See more

Rated 5 out of 5 stars

i worked with Grace and as always she fixed all the problems with blazzing speed accuracy and is a great negotiator when it comes time to buy new products, Grace is my wonder woman

Rated 5 out of 5 stars

Dear Grace, I trust this email finds you well. I received your recent communication regarding the ninZa.co indicators and wanted to express my sincere appreciation for your proactive o... See more

Rated 5 out of 5 stars

I've had the pleasure of purchasing and trading several indicators and I couldn't be happier with my experience. Kimmie, in particular, has been an incredible asset throughout the entire process. He... See more

Rated 5 out of 5 stars

I do business with a lot of companies and I honestly have never found a company that surpasses this one when it comes to customer service with real people who actually care like they are your family.... See more

Rated 5 out of 5 stars

Grace did an awesome job as always she gets right with you with your problem's and get you back up running very very quickly. thank you, Grace. You’re the best.

Rated 5 out of 5 stars

Little Hannah is wonderful, most helpful I was so impressed with her help and work I have no words to praise Great Job This is really impressive you gave me high QUALITY SESRVICE /HELP You have d... See more

Rated 5 out of 5 stars

Hannah was little ray of sunshine. Took care of my problem with no issue. Hannah is the best.


Company details

  1. Software Company

Written by the company

ninZa.co provides the world with 150+ pro-grade NinjaTrader indicators, used and loved by 30,000+ traders worldwide!


Contact info

4.9

Excellent

TrustScore 5 out of 5

242 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Best indicator providers

If you want to be profitable in your trading business without having to do all the rigorous work turn to NINZA.CO for the best and profitable indicators out there. I love their volutank and captain Optimus strong.

26 May 2025
Unprompted review
Rated 5 out of 5 stars

Awesome Customer Service

I have recently made several purchases and both Hanna and Flora are extremely prompt and helpful with getting the orders completed and following up to make sure all went well. I will look forward to working with them again soon.

21 May 2025
Unprompted review
Rated 5 out of 5 stars

No regrets! Little Hannah helped me pass my first Prop Firm challenge with Ninza products.

I started with Ninza about 5 months ago. I started with their free indicators then seeing the accuracy of them - being great, Little Hannah was super great and very patient with me as I bought couple of their in demand indicators including Flazh infinity and COS - Captain Optimus System. So far I have had great experience with their products and customer services. No regrets

19 May 2025
Unprompted review
Rated 5 out of 5 stars

VoluTank Indicator

First, I would like to thank Grace who I have worked with since purchasing Ninza.co Indicators. Top Notch she is! I want to tell you about a recent purchase I made and that was the VoluTank Indicator. By far, it is to me the best they have. It is brand new, but I love the accuracy of this indicator. Thanks Grace and ninza.co.

15 May 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Support and a Smooth Product Upgrade

I requested an exchange after realizing my initial purchase wasn’t the right fit. The RenkoKings team responded quickly and offered a very fair upgrade. The process was smooth, respectful, and efficient.

Great customer service — they truly care about their users. I’m very happy with the new indicator!

15 May 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Service and Excellent Support

I've had the pleasure of purchasing and trading several indicators and I couldn't be happier with my experience. Kimmie, in particular, has been an incredible asset throughout the entire process. Her dedication to customer satisfaction is unmatched—she consistently checks in to ensure everything is running smoothly and is always available to help with any questions I have.

Her friendly, approachable demeanor makes working with her an absolute delight. It's rare to find such personalized, top-notch customer support, and I genuinely appreciate everything she has done to enhance my experience. I highly recommend Ninza.co and Kimmie to anyone looking for reliable products and exceptional service.

13 May 2025
Unprompted review
Rated 5 out of 5 stars

*It was by chance that Grace Lopez…

*It was by chance that Grace Lopez became my assistant! I can only describe her in super words! In every case, she was there without delay with help and advice. You couldn't ask for anything better than her! Thank you for letting me meet her!
I only write what makes you happy.*

8 May 2025
Unprompted review
Rated 5 out of 5 stars

Beyond world-class service like I have never seen.

I do business with a lot of companies and I honestly have never found a company that surpasses this one when it comes to customer service with real people who actually care like they are your family. Flora as always been there for me. I have never met such a stellar human with her level of commitment to making things right. Throughout my life I've always been the guy with the crazy questions nobody thinks of and often customer service at companies in America don't have the patience for really addressing my questions or needs. The Ninza team though, has literally been the kindest friendliest, fast acting, and most committed to high-level service of any company or people I have EVER worked with. They literally treat clients like friends and family and have often "went the extra mile" helping me understand how to implement some of the high-level indicators and systems that I have purchased. I didn't think people this good could be found in customer service. If I didn't know otherwise, I would've assumed that Flora was a high-level executive working for the reputation of her own company. This level of commitment is rare in this world. I know that I'm raving about customer service because that's what has impressed me the most, but I should probably also mention I have purchased and used scores of indicators from other companies and must admit that the Ninza.co indicators are 2nd to none with careful attention to detail, sophisticated features, and programmed very very solid.

28 April 2025
Unprompted review
Rated 5 out of 5 stars

This company creates indicators that I…

This company creates indicators that I find creative and useful. What elevates their value even more is their support team. As a former district service manager I evaluate their performance as top tier. I have had personal experience with a few: Hannah has been exceptional in solving problems and handling ordering and use issues. Jennifer and Kim have been great as well. I am very pleased with this company and will continue to use their products and interact with their support team as needed.
Al Sisemore

12 April 2025
Unprompted review
Rated 5 out of 5 stars

Superb Customer Support

I worked with Hannah on getting information about my indicators. I really appreciated the friendly and consistent service. I don't think Hannah sleeps much because she answered one of my inquiries at 2:00 am *her time*. In a world of automated customer support, it's great to have this human touch!

7 April 2025
Unprompted review
Rated 5 out of 5 stars

Ninza/Renko and "My little Hannaw" are the best

Ninza.co and Renkokings.com are very good platforms, offering high valuable indicators for their costumers. I'm one of them and I constantly use them in my trading.

Then, the assistance and support, are excellent.
Expecially I always had professional and nice conversation with Hannaw.. well she's surely my personal assistant and.. more?

Don't hesitate to trust this company

7 April 2025
Unprompted review
Rated 5 out of 5 stars

Awesome Customer Support!

The Team at Ninza always goes above and beyond, especially Hannah! She's the one who's helped me the majority of the time. They're going to make it right with any issue you have! Plus they always give me the best deals by reaching out to them! Great service!

30 March 2025
Unprompted review
Rated 5 out of 5 stars

Grace

Grace, you are the best!! Thank you so very much. Also the tips you gave on the indicators are working well, especially on Thunderzilla!

27 March 2025
Unprompted review
Rated 5 out of 5 stars

Great Service and Great Indicators!

I recently had the pleasure of working with Kim from Ninza.co, and I cannot express enough how impressed I am with her dedication and support. From the very first interaction, Kim went above and beyond to assist me, demonstrating an exceptional level of commitment to helping her clients succeed.

The indicators she provided have been a game-changer for my charts. They are not only user-friendly but also incredibly effective in enhancing my trading strategies. I've noticed a significant improvement in my analysis and decision-making since I started using them. Kim's insights and expertise shine through in the quality of these tools.

What truly sets Kim apart is her unwavering support. She is always available to answer questions, provide guidance, and offer encouragement whenever I need it. Her responsiveness and willingness to help make a world of difference, especially for someone navigating the complexities of trading.

Overall, my experience with Kim and Ninza.co has been nothing short of fantastic. I highly recommend her services to anyone looking to elevate their trading journey. Thank you, Kim and Ninza, for being such a valuable resource and for your exceptional support!

12 March 2025
Unprompted review

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