While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and professional demeanor, frequently highlighting the personalized and understanding approach of the customer service team. Many people appreciate the efficiency and ease of their overall experience, noting that the products are top-notch, creative, and useful, significantly increasing their chances of success. However, some people were dissatisfied with a specific product, finding its color indications unclear and unhelpful for understanding delta trends or changes in direction.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being helpful,... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the exceptional helpfulness... See more

Product

Customers consistently note positive experiences with product. Many reviewers praise the indicators for being... See more

Service

Users describe positive interactions with service, highlighting the high-quality and timely assistance... See more

User experience

Consumers find the user experience to be positive, often highlighting the intuitive and professionally coded... See more

Based on these reviews

Rated 5 out of 5 stars

Just got the Impulse Wave Radar, and Wow. Mostly impressed with the market meter. Lets you know when the market is turning or strengthening before the bars react. Very powerful. A small footnote, and... See more

Rated 5 out of 5 stars

The ninza company develops quality indicators at a fair price. The indicators really do increase my odds of making money day trading. Also I like how honest Kim was and she also came onto my compu... See more

Rated 5 out of 5 stars

This was my second purchase from NinZa.co for their products are always top-notch. On my purchase today I also learned how their customer support is even more top-notch. The assistance that I receiv... See more

Rated 5 out of 5 stars

I am a returning customer that received help from Grace in a purchase. She has amazing consistent customer service for the past few years of dealing with her. Grace goes the extra mile to get the de... See more

Rated 5 out of 5 stars

This company creates indicators that I find creative and useful. What elevates their value even more is their support team. As a former district service manager I evaluate their performance as top ti... See more

Rated 5 out of 5 stars

I requested an exchange after realizing my initial purchase wasn’t the right fit. The RenkoKings team responded quickly and offered a very fair upgrade. The process was smooth, respectful, and effic... See more

Rated 5 out of 5 stars

The amazing support given by Sunny Celia every time that i asked , friendly and very polite. This girl is amazing. The indicators that I changed she was very patient helping me. I Never see a support... See more

Rated 5 out of 5 stars

I spoke with Hannah and once again she was wonderful. She resolved my issue promptly and efficiently and is always a pleasure to speak with (I have requested her assistance previously). Hannah... See more

Rated 5 out of 5 stars

I'm totally impressed with the following about ninZa.co service from all of the girls, but Grace is my favorite. Product knowledge and support. Great pricing. Always there to offer advice and get ever... See more

Rated 5 out of 5 stars

One word...Hannah! Man, I took the longest time to decide and she was very generous, patient, and encouraging. I did some research on Ninza.co and found they are a reputable company with strong reco... See more

Rated 5 out of 5 stars

Ninza.co has excellent customer service. They are very helpful and go above and beyond. In my 30+ years of dealing with all kinds of companies, Ninza.co has the best customer service I have eve... See more

Rated 5 out of 5 stars

Hi Flora, I am extremely impressed of your support and service you extended to me during my indicators purchasing process. You were so patient and followed with me at every step to get me good s... See more

Rated 5 out of 5 stars

My husband bought a couple of indicators from Ninza. He got help from Grace, who helped him set it all up as he is NOT “Computer Savvy” only to lose it all that night after he closed everything. Poor... See more

Rated 5 out of 5 stars

I was greatly helped by an Agent named Cute Flora. She was super professional and knowledgeable. She addressed all the difficulties I was experiencing when trying to purchase one of their products.... See more

Rated 5 out of 5 stars

ninZa.co and RenkoKings indicators are the best. If you believe in Tech analysis, user of Ninjatrader platform, you need these indicators to navigate the markets. I always interact with Kim Harmon... See more

Rated 5 out of 5 stars

I decided a few months ago to go 100% with one NinjaTrader indicator developer - and it was an easy choice (I went with Ninza.co). The indicators are just built better and have way more ability f... See more

Rated 5 out of 5 stars

Flora has been kind enough to guide me through all the steps and went above and beyond for me, even after the transaction was made for the indicators. She was patient and did everything in her power t... See more

Rated 5 out of 5 stars

I have recently made several purchases and both Hanna and Flora are extremely prompt and helpful with getting the orders completed and following up to make sure all went well. I will look forward to w... See more

Rated 5 out of 5 stars

I been buying from Ninzaco for five years and leads to successful trading. Always Ms. Hannah help me to set up and educate in details for set up indicators. Good employee and customer service from... See more

Rated 5 out of 5 stars

I started with Ninza about 5 months ago. I started with their free indicators then seeing the accuracy of them - being great, Little Hannah was super great and very patient with me as I bought couple... See more

Rated 1 out of 5 stars

The Cumulative delta Indicator that I purchased a few weeks ago is a joke. While using it trading, there is no clear indication what the delta is showing. It's has colors which don't make any sense... See more

Rated 5 out of 5 stars

If you want to be profitable in your trading business without having to do all the rigorous work turn to NINZA.CO for the best and profitable indicators out there. I love their volutank and captain Op... See more

Rated 5 out of 5 stars

I’ve bought and used indicators from many different companies over the past 5 years - Ninza.co is the best so far (by far) - I’ve bought and used around a dozen so far and I really like how they... See more

Rated 5 out of 5 stars

Another great experience with Little Hannah! OMNI is fantastic! Its usefulness has no bounds and is undeniably effective! I have this and Quantum Vol-Delta on every chart! Great additions!

Rated 5 out of 5 stars

My experience with Ninza has been absolutely amazing Not only are their products some of the very best, what really sets them apart is their support staff Grace (who helped set things up for me)... See more

Rated 5 out of 5 stars

From the moment I reached out, Kimmie showed a level of kindness, professionalism, and dedication that truly impressed me. She went above and beyond creating a custom package tailored to my need... See more

Rated 5 out of 5 stars

Recently purchased ATR shield and I am impressed by the quality product and what is planned for the future of this piece of software. Very impressed with the customer serviced and information received... See more

Rated 5 out of 5 stars

Recently purchased VoluTank Army and SuperJump Boost. Fantastic support and resistances. The VoluTank giving a strong support or resistance for order flow for amount of contracts traded, and SuperJump... See more

Rated 5 out of 5 stars

Little Hannah from ninza.co was really helpful in suggesting a good price as well as sharing the recommended settings. She gave a free gift too. Awesome team at ninza.co

Rated 5 out of 5 stars

First, I would like to thank Grace who I have worked with since purchasing Ninza.co Indicators. Top Notch she is! I want to tell you about a recent purchase I made and that was the VoluTank Indicator.... See more

Rated 5 out of 5 stars

Hannah was exceptional. Super fast response and solution. Very polite and eager to help with any issue and purchasing process. Thank you very much Hannah!

Rated 5 out of 5 stars

*It was by chance that Grace Lopez became my assistant! I can only describe her in super words! In every case, she was there without delay with help and advice. You couldn't ask for anything better t... See more

Rated 5 out of 5 stars

Hannah was awesome. She spent a lot of time tweaking my system. I would not have been able to do it myself and I did not expect the help. I was overwhelmed with gratitude for her hard work. Fantastic... See more

Rated 5 out of 5 stars

Great indicators and tools for Ninja Trader. Support has been exceptional and very helpful. Hannah has been excellent in assisting me to set up the platform.

Rated 5 out of 5 stars

Great customer service. Especially Kimmie. She asked me what I wanted several times. With help from the team she found a solution. And replaced my product.

Rated 5 out of 5 stars

Awesome and very helpful people at Ninzaco, Alway happy to help and knowledgeable and understanding people there. Thank you, Hannah, for helping me out from purchase to activation.

Rated 5 out of 5 stars

I had an isue with my indicators and Little Hannah walked me through the fix in a timely matter. Excellent customer service as always.

Rated 5 out of 5 stars

the indicators are really good and very professionally coded, fall in nicely within the NT8 environment, very intuitive and easy to automate. the supporting staff is wonderful, i have mostly dealt wi... See more

Rated 5 out of 5 stars

MDO is awesome! I've never traded divergences before...so this opened up a whole new realm of trading for me!

Rated 5 out of 5 stars

Amazing customer service! They helped me through everything. Hannah is great and is my point of contact. So helpful!

Rated 5 out of 5 stars

After purchasing new indicators, Hannah was very helpful and responsive in answering questions and showing how to set the indicators up so they would work properly. Hannah was very knowledgeable and e... See more

Rated 5 out of 5 stars

i worked with Grace and as always she fixed all the problems with blazzing speed accuracy and is a great negotiator when it comes time to buy new products, Grace is my wonder woman

Rated 5 out of 5 stars

Dear Grace, I trust this email finds you well. I received your recent communication regarding the ninZa.co indicators and wanted to express my sincere appreciation for your proactive o... See more

Rated 5 out of 5 stars

I've had the pleasure of purchasing and trading several indicators and I couldn't be happier with my experience. Kimmie, in particular, has been an incredible asset throughout the entire process. He... See more

Rated 5 out of 5 stars

I do business with a lot of companies and I honestly have never found a company that surpasses this one when it comes to customer service with real people who actually care like they are your family.... See more

Rated 5 out of 5 stars

Grace did an awesome job as always she gets right with you with your problem's and get you back up running very very quickly. thank you, Grace. You’re the best.

Rated 5 out of 5 stars

Little Hannah is wonderful, most helpful I was so impressed with her help and work I have no words to praise Great Job This is really impressive you gave me high QUALITY SESRVICE /HELP You have d... See more

Rated 5 out of 5 stars

Hannah was little ray of sunshine. Took care of my problem with no issue. Hannah is the best.


Company details

  1. Software Company

Written by the company

ninZa.co provides the world with 150+ pro-grade NinjaTrader indicators, used and loved by 30,000+ traders worldwide!


Contact info

4.9

Excellent

TrustScore 5 out of 5

242 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Flora's Amazing and professional Service


Hi Flora,
I am extremely impressed of your support and service you extended to me during my indicators purchasing process. You were so patient and followed with me at every step to get me good service. Keep up your good work!
Best!
Vedvyas Rao

21 October 2025
Unprompted review
Rated 5 out of 5 stars

Ninza.co has excellent customer Service

Ninza.co has excellent customer service. They are very helpful and go above and beyond. In my 30+ years of dealing with all kinds of companies, Ninza.co has the best customer service I have ever experienced.

I have been dealing with them for maybe 3 years or so now and I am continually impressed. I usually deal with Grace or Cute Flora. Both are fantastic. In my recent purchase Cute Flora went above and beyond for what she did for me, and it was greatly appreciated.

Samuel

26 September 2025
Unprompted review
Rated 5 out of 5 stars

Flora from Ninza.co has really made a difference

I’ve bought and used indicators from many different companies over the past 5 years - Ninza.co is the best so far (by far) - I’ve bought and used around a dozen so far and I really like how they’re built (I use them inside of their semi-automated Captain Optimus Strong auto-trade management tool).

Moreover, the assistance provided by Flora in getting them setup has been above and beyond any support I’ve ever received from a company that creates trading indicators and systems. Flora has even remoted-in to my Trading PC / VPS more than once to assist in getting them setup quickly.

The settings she recently helped me with (which is the main reason I wanted to write this) have really resulted in some great trades.

I’m not aware of any other indicator / trade system creators out there going to this level of service - Flora is great at it, and fun to work with too.

24 September 2025
Unprompted review
Rated 5 out of 5 stars

One word...Hannah!

One word...Hannah! Man, I took the longest time to decide and she was very generous, patient, and encouraging. I did some research on Ninza.co and found they are a reputable company with strong recommendations. But what really sold me was the friendliness of their salespeople like Hannah who helped me place an order tonight. Kudos to her leadership and to her for making my experience not only painless but pleasurable. I look forward to working with and prospering with them in the future. I can't wait to start profiting from using their tools. Thank you Hannah so much for getting me started!!!

26 September 2025
Unprompted review
Rated 5 out of 5 stars

Grace was AWESOME! taking care of me.

I'm totally impressed with the following about ninZa.co service from all of the girls, but Grace is my favorite. Product knowledge and support. Great pricing. Always there to offer advice and get everything setup. Looking forward to using the new software. I'll comeback and write a review.

25 September 2025
Unprompted review
Rated 1 out of 5 stars

Does not work as advertised

The Cumulative delta Indicator that I purchased a few weeks ago is a joke. While using it trading, there is no clear indication what the delta is showing. It's has colors which don't make any sense about any delta trend or changes of direction. Don't waste your money like I did on this garbage indicator I should get a full refund of $158 for false advertising, wasting my time and money. DO NOT BUY!

Unless they make this product right with me, this will be my first and last purchase from ninZa.co

5 September 2025
Unprompted review
Rated 5 out of 5 stars

A Positive Experience

The ninza company develops quality indicators at a fair price. The indicators really do increase my odds of making money day trading. Also I like how honest
Kim was and she also came onto my computer at no extra cost and set up the auto trader. The company is headed in the right direction because they have good indicators, and polite helpful employees like Kim

2 September 2025
Unprompted review
Rated 5 out of 5 stars

Ninza.Co is one of the very best companies

My experience with Ninza has been absolutely amazing
Not only are their products some of the very best, what really sets them apart is their support staff
Grace (who helped set things up for me) was absolutely world class
She was patient, kind, very well informed and lightning fast
I cant speak highly enough about her
I am very grateful

7 August 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service from Kimmie at ninza.co

From the moment I reached out, Kimmie showed a level of kindness, professionalism, and dedication that truly impressed me. She went above and beyond creating a custom package tailored to my needs, guiding me through both the purchase and installation processes, and handling every detail with expert care. Her support made everything feel incredibly smooth and effortless.

Even as a highly demanding customer who has requested multiple exchanges, I was met with nothing but patience, honesty, and fairness. Thanks to ninza.co’s excellent exchange policy and more importantly, Kimmie’s unwavering support and commitment I always felt valued.

What sets Kimmie apart is her genuine care. Every interaction felt like speaking with a trusted friend who sincerely wanted to help. I'm deeply grateful for her exceptional service and ongoing support.

Thank you, Kimmie—you really are the best!

20 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Products and Customer Service

My husband bought a couple of indicators from Ninza. He got help from Grace, who helped him set it all up as he is NOT “Computer Savvy” only to lose it all that night after he closed everything. Poor Grace had to redo everything again and spend another 2 hours reconfiguring and was more than happy to do it. He always says if you want great service “Ask for Grace, he gives her a 10 star review”. He keeps praising Grace so much it’s making me jealous!! In saying that, Ninza’s customer service is exceptional. I would highly recommend them to everyone.

3 July 2025
Unprompted review
Rated 5 out of 5 stars

Received 5-Star Customer Service from NinZa.co

This was my second purchase from NinZa.co for their products are always top-notch. On my purchase today I also learned how their customer support is even more top-notch. The assistance that I received from Little Hannah W., was nothing less than exemplary and truly professional in every aspect. Little Hannah took it upon herself to stay late to remotely help with configuration issues. Her above and beyond 5-star service commitment has made me a lifetime customer and allowed me to highly recommend NinZa.co to others.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Flora has been kind enough to guide me…

Flora has been kind enough to guide me through all the steps and went above and beyond for me, even after the transaction was made for the indicators. She was patient and did everything in her power to help me get the support I needed. I recommend her as a trustworthy agent of NinzaCo. She's an excellent customer service rep!!! 6 starts out of 5 :-) Thanks Flora.

22 June 2025
Unprompted review
Rated 5 out of 5 stars

Help required with an indicator after reinstalling NT8

I spoke with Hannah and once again she was wonderful.

She resolved my issue promptly and efficiently and is always a pleasure to speak with (I have requested her assistance previously).

Hannah is a credit to Ninza.co and always goes over and above to assist whenever I need help.

18 June 2025
Unprompted review
Rated 5 out of 5 stars

Great Products and Great Support

Recently purchased ATR shield and I am impressed by the quality product and what is planned for the future of this piece of software. Very impressed with the customer serviced and information received from Grace. I will be buying more from this company in the months ahead as they actually deliver what they promise unlike so many other companies that service the futures trading marketplace.

7 June 2025
Unprompted review
Rated 5 out of 5 stars

Awesome customer Services

I was greatly helped by an Agent named Cute Flora. She was super professional and knowledgeable. She addressed all the difficulties I was experiencing when trying to purchase one of their products. I got good discounts too!

Cute Flora, you are awesome and thank you!

28 May 2025
Unprompted review
Rated 5 out of 5 stars

The best stuff for Ninjatrader platform

ninZa.co and RenkoKings indicators are the best.
If you believe in Tech analysis, user of Ninjatrader platform, you need these indicators to navigate the markets. I always interact with Kim Harmon on Discord, she has exellent knowledge of products, features, settings with awesome discounts.
Thanks so much.
AL

26 May 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look