NinthAvenue Europe 

Trusted and reliable

Excellent service. Very fast replying to emails and very reliable service

This company did not refund me for the item which was missing upon delivery.

After several back and forth and them still trying to attempt for me to shop with
them by offering me a credit voucher rather than my cash refund. They informed me that my refund will be processed only to find out that it has been 9 days and I have not received my refund back onto my card. The customer service is really poor and I am starting to think they are running a non-legitimate business. I spoke with someone from customer service today who informed me that they never processed my refund to begin with and they were insisting that I took the credit to continue shopping with them. The whole experience has been really off putting they took 11 days to dispatch my item only for it to not in get delivered correctly.

I need you to process my refund and stop ignoring my emails Kara.

Its really not a good look and you cannot withhold my money

I bought a product which got misplaced by the courier company. The company investigated the matter and make I got a replacement order with any further delays.

The customer service was excellent.

Honestly, I wasn’t sure if this is a scam or not, but then I read some bad reviews and I was sure that I just got scammed and I won’t even receive the stuff that I ordered. How wrong I was 😃 Not only I got it (a tattoo pen), but it is actually a much better quality that I expected for not even 100 bucks. It took like 20 days for it to arrive, which is absolutely fine by me. I’m pretty sure I’ll be shopping here again 👌🏻

Incorrect product was sent initially. Situation was rectified without any issues.

Good product, took a little while to arrive. The quality is good, which it should be as it is not inexpensive.

Wonderful shop, the only place I could purchase my favourite American cosmetics in EU. Super friendly and helpful. Thanks folks!

I would like to correct my last review as I have received my refund for the product hat I have returned, so thank you for that.However I agree with others that there is no information that the order comes from US, poor customer service.Would not recommend this page to anybody.

Quick delivery and updates throughout the process

Good products , but takes a long time for delivery and don’t always have item I want

I was after this tanning product for ages. Not able to purchase in the U.K. I was a bit wary as it was coming from the U.S. But all was great, full tracking information. I wouldn’t hesitate in ordering again. Thank you.

Site was easy to navigate and I had no issues with looking for the products I want. Checkout was easy too.

Smooth transaction, well packaged product, fast delivery.

Very good product, but let down by poor delivery. No notification of delivery (by Hermes), and driver tried unsuccessfully to force the package through the letter box, but package too big. It was left jammed in the door, we had to pull it carefully out, from the outside. Fortunately the damage was only to the outside box, not to the leather case. We were home when the delivery was made, but the driver did not attempt to knock on the door or ring the doorbell.