NinthAvenue Europe 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Trademark Dear Ninth avenue, I am writing to you regarding your unauthorized use of the brand name Lifewitqueenp on website It has come to our attention that you are selling products under... See more

Rated 5 out of 5 stars

Couldn't find this product anywhere in the U.K found a few international places but the refused U.K shipping or where charging a fortune. Ninth Avenue shipped at a very resonable price . It arrived... See more

Rated 5 out of 5 stars

I saw an advertisement for the product I purchased and had checked different retailers for price comparison. Ninth avenue came up slightly more expensive, I realised that some of the other retailers w... See more

Rated 5 out of 5 stars

The service was great! I emailed costumer service and they replied swiftly and provided reassurance. I didn't know the product was being shipped from America hence delivery took bit long 😅 but that w... See more

All reviews

(1,260)

139 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Turonu Bee Venom

The Turonu Bee Venom I purchased was very effective and so much better than ones I have bought from other sites - this one really works to mask wrinkles!

25 August 2025
Unprompted review
Rated 5 out of 5 stars

Overall a good experience

Overall a good experience. Easy-to-use site, decent price for scarce product here in the UK. Inexpensive delivery fee too given it came from the US.

My one gripe is that the Payments Policy page states that PayPal is a featured payment method yet it wasn't available on checkout.

28 July 2025
Unprompted review
Rated 2 out of 5 stars

when buying from NinthAvenue.de one…

when buying from NinthAvenue.de one expects the goods to be supplied from Germany which avoids any import duties, there was no information that my purchase was to be imported from the USA and that duty would be charged before I accepted the goods.
Purchasers should be made aware that import duties may charged.
The order number is DE-NA#P484214800

23 August 2025
Unprompted review
NinthAvenue Europe logo

Reply from NinthAvenue Europe

Dear Customer,

Thank you for your review.

We've looked into our records and couldn’t find a corresponding order associated with the details provided. To help us resolve this matter promptly, could you please share the order ID linked to your review?

Once we have this information, we will be able to investigate further and get back to you as soon as possible.

Warm regards,
NinthAvenue

Rated 5 out of 5 stars

happy customer

happy to have received one of my favorite shower gel, which I’ve only found in North America, but now could order online with fair mailing charges.
this was my first order and everything went just fine, fast delivery, regular order status updates.
I will order with them again.

11 August 2025
Unprompted review
Rated 1 out of 5 stars

Order SE-NA#P817304911

I ordered an epilady almost a month ago they sent me tracking details and when I try to track it it says registered but not received yet. So I contacted them and they said they sent a replacement order with asendia, same thing happened. It seems they are registering the shipment with the courier service but not sending the actual package. Seems like a scam to me. The customer service has been very nice but it seems that they are just placating me. I have asked for a refund and they are just fobbing me off saying they will check with the logistics dept. I dont want to hear anymore excuses. I WANT A REFUND!

19 July 2025
Unprompted review
NinthAvenue Europe logo

Reply from NinthAvenue Europe

Hi Susan,

We apologize for the inconvenience. Your order is important to us, and we’re working to resolve the issue quickly.

I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.

Thank you for your understanding and patience.

Regards,
NinthAvenue

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look