Ninja Kitchen DE Reviews 24,577

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

So far i am super happy with it, I haven't tried out all the settings yet but what I have tried has impressed me! Only big downside is that I'll have to get a bigger freezer for all my pints 🤭 My go... See more

Rated 5 out of 5 stars

Very fast, comprehensive and clear responses to all questions I had. I didn't make use of my warranty directly through ninja but I only heard great things on the process. If you have any device fro... See more

Rated 5 out of 5 stars

I currently use more than 4 devices with this service and I’m already planning to expand my list. The experience has been smooth, reliable, and exactly what I needed. Everything works as expected, a... See more

Rated 4 out of 5 stars

Update on my feedback: Although it took time and effort to follow up, once I finally received the product, it turned out to be practical and satisfying. --------------------------------------------... See more

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4.6

Excellent

TrustScore 4.5 out of 5

25K reviews

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Rated 5 out of 5 stars

The Ultimate Value for Money

I recently bought a Ninja kitchen appliance, and it has completely transformed my cooking experience. I've always been on the lookout for a product that offers the best value for money, and Ninja definitely fits the bill.

The price point is very reasonable, especially when you consider the quality and versatility you get. The build is incredibly durable, and you can feel that it’s made to last. But what really sets it apart is its performance. It handles every task flawlessly, from blending to chopping and everything in between. The motor is powerful, and the results are consistently excellent.

In a market filled with overpriced kitchen gadgets, Ninja stands out by offering premium performance without the hefty price tag. It's a fantastic investment for anyone who loves to cook and wants a reliable, high-performing tool in their kitchen. I highly recommend it to anyone looking for great quality at a great price.

16 May 2025
Rated 1 out of 5 stars

I haven't received anything yet

I haven't received anything yet. Why does it say it's been delivered?!

21 August 2025
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Reply from Ninja Kitchen DE

Hallo Visnja,

vielen Dank für Ihre Bewertung.

Es tut uns leid zu hören, dass Sie Ihre Bestellung nicht erhalten haben, obwohl der Sendungsstatus eine erfolgreiche Zustellung anzeigt.

Das ist natürlich sehr frustrierend.

Wir haben gesehen, dass Sie bereits mit unserem Kundenservice Kontakt aufgenommen haben.

Wir freuen uns auf Ihre Rückmeldung, damit wir Ihr Anliegen schnellstmöglich klären können.

Mit freundlichen Grüßen,
Ninja Kitchen DE

Rated 1 out of 5 stars

I hadn't received my product as the…

I hadn't received my product as the street name was missing for some reason. Item was returned with no correspondence as to what now happening

21 August 2025
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Reply from Ninja Kitchen DE

Hallo James,

vielen Dank für Ihre Bewertung.

Es tut uns leid zu hören, dass Ihre Bestellung aufgrund einer fehlenden Straßenangabe nicht zugestellt werden konnte und ohne weitere Information zurückgesendet wurde.

Das entspricht nicht unserem Anspruch an Kundenservice.

Wir haben gesehen, dass Sie bereits mit unserem Kundenservice Kontakt aufgenommen haben und hoffen, dass die Rückerstattung wie gewünscht erfolgt ist.

Mit freundlichen Grüßen,
Ninja Kitchen DE

Rated 1 out of 5 stars

I still have not received my Ninja…

I still have not received my Ninja woodfire pro connect that I ordered the 13.08. It was supposed to arrive in 2-4 working days and it is the 24.08

Replying to Ninja, yes I have contacted them. Still have not received and its the 26.08

17 August 2025
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Reply from Ninja Kitchen DE

Hallo Jose,

vielen Dank für Ihr Feedback.

Wir bedauern die Verzögerung Ihrer Bestellung.

Ihre Meinung ist uns sehr wichtig und wir geben sie gerne intern weiter, um zukünftige Verbesserungen zu ermöglichen.

Wie wir sehen, haben unsere Kollegen Sie in dieser Situation bereits über den Status Ihrer Bestellung informiert.

Unser Kundensupport-Team ist immer für Sie da, falls Sie Hilfe benötigen:

https://support.ninjakitchen.de/hc/de/articles/360016839079-Kontakt

Mit freundlichen Grüßen
Ninja Kitchen DE

Rated 2 out of 5 stars

Maschine defekt

14 August 2025
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Reply from Ninja Kitchen DE

Hallo Lars,

vielen Dank, dass Sie sich die Zeit genommen haben, uns eine Bewertung zu hinterlassen.

Es tut uns leid, dass Ihre Ninja Luxe Kaffeemaschine nicht reibungslos funktioniert hat.

Wie wir sehen, haben unsere Kollegen den Fall bearbeitet und eine Lösung bereitgestellt.

Sollten Sie weitere Fragen haben, steht Ihnen unser Kundenservice jederzeit gerne zur Verfügung:

https://support.ninjakitchen.de/hc/de/articles/360016839079-Kontakt

Mit freundlichen Grüßen
Ninja Kitchen DE

Rated 3 out of 5 stars

The product and Ninja themselves where…

The product and Ninja themselves where amazing the coffee machine is great and have so much amazing features.
on the other hand, the delivery Service is the worst , I would recommend worling with better companies for this , no updates and it took them more than a week to deliver it

5 August 2025
Ninja Kitchen DE logo

Reply from Ninja Kitchen DE

Hallo,

vielen Dank für Ihre Bewertung.

Es freut uns sehr zu hören, dass Sie mit unserer Kaffeemaschine und ihren Funktionen zufrieden sind.

Gleichzeitig bedauern wir, dass der Lieferservice nicht Ihren Erwartungen entsprochen hat und es zu Verzögerungen kam.

Unser Team steht bereit, falls Sie weitere Unterstützung benötigen.

Mit freundlichen Grüßen,
Ninja Kitchen DE

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