Ninja Kitchen DE Reviews 24,573

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

So far i am super happy with it, I haven't tried out all the settings yet but what I have tried has impressed me! Only big downside is that I'll have to get a bigger freezer for all my pints 🤭 My go... See more

Rated 5 out of 5 stars

Very fast, comprehensive and clear responses to all questions I had. I didn't make use of my warranty directly through ninja but I only heard great things on the process. If you have any device fro... See more

Rated 5 out of 5 stars

I currently use more than 4 devices with this service and I’m already planning to expand my list. The experience has been smooth, reliable, and exactly what I needed. Everything works as expected, a... See more

Rated 4 out of 5 stars

Update on my feedback: Although it took time and effort to follow up, once I finally received the product, it turned out to be practical and satisfying. --------------------------------------------... See more

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4.6

Excellent

TrustScore 4.5 out of 5

25K reviews

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Rated 1 out of 5 stars

Shipping has taken way too long

Shipping has taken way too long. Way off of what they said.

27 September 2025
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Reply from Ninja Kitchen DE

Hallo Tristan,

Vielen Dank, dass Sie sich die Zeit genommen haben, uns eine Bewertung zu hinterlassen.

Es tut uns leid, zu hören, dass Sie Ihre Bestellung noch nicht erhalten haben. Wir empfehlen Ihnen, sich an unseren Kundenservice zu wenden. Unser Team hilft Ihnen gerne weiter.

https://support.ninjakitchen.de/hc/de/articles/360016839079-Kontakt

Mit freundlichen Grüßen,
Ninja Kitchen DE

Rated 4 out of 5 stars

Good day my name is Osasere Lesley…

Good day my name is Osasere Lesley Edokpayi I order 2 items from ninja for the pass tweak now I have have received the hair fryer last week was really nice but the blender machine I have not received yet I’m still waiting thank you

22 September 2025
Rated 1 out of 5 stars

ISSUES

Hi

I have a partial refund waiting on ticket #21763610 but waiting 1 month for the money.

Now i don't get an answer from your services department.
I don't expect to wait 1 month for my money you owe me, that is to long.

Please priorities this ticket.

Best Regards
Rasmus Drachmann

1 September 2025
Unprompted review
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Reply from Ninja Kitchen DE

Hallo Rasmus,

Vielen Dank, dass Sie sich die Zeit genommen haben, uns eine Bewertung zu hinterlassen.

Es tut uns leid zu hören, dass Sie Ihre Rückerstattung noch nicht erhalten haben. Wir haben dies überprüft und das Ticket wurde bereits zur Bearbeitung weitergeleitet.

Wenn Sie weitere Fragen haben, zögern Sie bitte nicht, uns zu kontaktieren. Vielen Dank für Ihre Geduld und Ihr Verständnis.

https://support.ninjakitchen.de/hc/de/articles/360016839079-Kontakt

Mit freundlichen Grüßen,
Ninja Kitchen DE

Rated 5 out of 5 stars

I recently got the Ninja Air Fryer…

I recently got the Ninja Air Fryer 10.4L, and I have to say—it’s absolutely top class! Every euro spent is worth it. The performance, versatility, and build quality are outstanding. From crispy fries to tender meats, everything comes out perfectly cooked every time. I’m so impressed that I’m already planning to buy more products from Ninja. Highly recommend!

21 September 2025
Rated 1 out of 5 stars
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Reply from Ninja Kitchen DE

Hallo Christian,

vielen Dank, dass Sie sich die Zeit genommen haben, uns eine Bewertung zu hinterlassen.

Nach unserer Überprüfung wurde die Bestellung innerhalb des angegebenen Zeitraums geliefert.

Bei Fragen zu Ihrer Bestellung wenden Sie sich bitte direkt an uns:

https://support.ninjakitchen.de/hc/de/articles/360016839079-Kontakt

Mit freundlichen Grüßen
Ninja Kitchen DE

Rated 1 out of 5 stars

I have not received my good yet

I have not received my good yet. It had been a week. Nobody informed me abiut the delay. I could not reach the DHL. When I follow the good via shipment number, it is still waiting.

6 September 2025
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Reply from Ninja Kitchen DE

Hallo Erman,

vielen Dank für Ihre Bewertung.

Es tut uns leid, dass Ihre Bestellung nicht rechtzeitig geliefert wurde.

Wie wir sehen, wurde unser Kundensupport-Team bezüglich Ihres Pakets bereits kontaktiert.

Wir schätzen Ihr Feedback sehr, da es uns wichtige Hinweise zur Optimierung gibt.

Unser Kundensupport-Team ist immer für Sie da, falls Sie Hilfe benötigen:

https://support.ninjakitchen.de/hc/de/articles/360016839079-Kontakt

Mit freundlichen Grüßen
Ninja Kitchen DE

Rated 2 out of 5 stars

I have a Ninja multicooker and my…

I have a Ninja multicooker and my flawless experience with that machine convinced me to buy the Ninja IQ BN800. Unfortunately, what I’ve experienced since then is constant frustration with the Pro Extractor blade. The original stiffened and produced smoke, the replacement leaked a brown oily liquid, and now I’m already searching for another replacement. The motor itself is powerful and solid, but the poor quality of the blade assemblies makes the whole product unreliable. For such an otherwise well-built machine, the weak and short-lived components are extremely disappointing.

7 February 2025
Unprompted review
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Reply from Ninja Kitchen DE

Hallo Ehmad,

vielen Dank für Ihre Bewertung.

Es tut uns leid, dass Sie diese Erfahrung mit dem Ninja Mixer gemacht haben. Das entspricht nicht unserem Qualitätsanspruch.

Bitte setzen Sie sich mit unserem Kundendienstteam in Verbindung, damit wir das prüfen und Ihnen weiterhelfen können:

https://support.ninjakitchen.de/hc/de/articles/360016839079-Kontakt

Mit freundlichen Grüßen
Ninja Kitchen DE

Rated 1 out of 5 stars

Scratched and nightmare in trying to remove the abundance of stickers!

Removing the abundance of stickers on the machine leaves scratches and glue residue! Absolutely insane, have not even turned it on and already ordered replacement parts (at my cost)! Hope they come without stickers plastered all over the parts!

29 August 2025
Ninja Kitchen DE logo

Reply from Ninja Kitchen DE

Hallo Russell,

danke, dass Sie Ihre Erfahrungen mit uns teilen.

Es tut uns sehr leid zu hören, dass Sie Schwierigkeiten beim Entfernen der Aufkleber hatten und dass dadurch Kratzer sowie Kleberückstände entstanden sind. Das entspricht selbstverständlich nicht unserem Qualitätsanspruch.

Wir haben Ihr Anliegen bereits an unser Produktteam weitergeleitet, um die Kennzeichnung und Verpackung zukünftig zu verbessern.

Wir hoffen, dass die Ersatzteile schnell und in einwandfreiem Zustand bei Ihnen eintreffen. Sollten Sie weitere Fragen oder Anliegen haben, stehen wir Ihnen jederzeit gerne zur Verfügung:

https://support.ninjakitchen.de/hc/de/articles/360016839079-Kontakt

Mit freundlichen Grüßen
Ninja Kitchen DE

Rated 5 out of 5 stars

The Ultimate Value for Money

I recently bought a Ninja kitchen appliance, and it has completely transformed my cooking experience. I've always been on the lookout for a product that offers the best value for money, and Ninja definitely fits the bill.

The price point is very reasonable, especially when you consider the quality and versatility you get. The build is incredibly durable, and you can feel that it’s made to last. But what really sets it apart is its performance. It handles every task flawlessly, from blending to chopping and everything in between. The motor is powerful, and the results are consistently excellent.

In a market filled with overpriced kitchen gadgets, Ninja stands out by offering premium performance without the hefty price tag. It's a fantastic investment for anyone who loves to cook and wants a reliable, high-performing tool in their kitchen. I highly recommend it to anyone looking for great quality at a great price.

16 May 2025

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