Excellent warranty claim sorted. Battery had gone faulty, had to raise RMA fir return through Argos. Unable to contact Argos through phoneline or emaik. Emailed Sainsburys customer services, no reply... See more
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Great product and service
The air fryer I wanted was out of stock Saturday morning so I registered for alerts for when it's back. By lunchtime that day I had an email saying it was back in stock, so I bought one. It was delivered by lunchtime the very next day, a Sunday. The price was £139.99 instead of £209, which beat most other retailers, including online. Oh, and the product, a DZ300 UK air fryer is excellent
Fantastic top products
Well what can I say I've always used shark/ninja in fact my whole house has there products in it from my kitchen to my hooves. Can't beat the customer service and there products to stuff.
Great service
It was easy to find what I wanted and to order. Information provided at each step meant I knew where my order was up to. It was delivered quickly and efficiently.
Ordered the water bottle at 13:30…
Ordered the water bottle at 13:30 Tuesday it arrived 10:30 the next day. Absolutely fantastic service. Love the water bottle too.
Easy to order and delivered quickly
The support team dealt very swiftly…
The support team dealt very swiftly with my issue and I had my alliance replaced in no time. Great service. I am very happy.
Ordering process ok but delivery late
Ordering process ok and I’m sure the airfryer will perform as Ninja excellent products however website promised next day delivery ( even at weekends ) if ordered before 4pm.
I ordered 8.30 am Saturday but delivery was late Monday.None of the exclusion criteria applied.
This meant I had to stay in all day Monday which I was trying to avoid.This ment I incurred costs to have a shopping delivery and inconvenience.I am not looking for any refunds I am writing to say if you are not going to be able to do something don’t put it on your website.enough said.
Easy procedure and smooth delivery
Easy procedure and smooth delivery. Very happy with Shark/Ninja products
Superb service from initial contact to…
Superb service from initial contact to lightning fast delivery. 5* service highly recommended
May use AI-assist with repliesRead more
Had a discount code which was entered…
Had a discount code which was entered but did not deduct at end transaction . Took over 30 mins to get through to customer services & I was informed I could not cancel the transactions nor was I offered the option of them entering the code I had to obtain the discount. I was informed that I had to reorder another 3 items & then return the original 3 very large items to DPD.

Reply from SharkNinja UK
Excellent customer service & quick delivery
Got a brand new shark vacuum after my old one broke using the warranty, customer service was excellent did it through email , had my lovely new shark within 3 days.
Excellent customer services
I bought a shark self clean vacuum from Amazon and the handheld part developed some cracks around the nozzle. Got in touch with shark customer services and the sent out a replacement within a day! As long as you register your device your covered. I couldn't be happier with the first class service I received. Many thanks
Came beautifully packaged :)
Excellent customer service. The vacuum cleaner found its way to me by next day delivery, even on a Sunday, which was unexpected! It was packaged beautifully, with every component individually wrapped, making the item feel special. I love the new machine and am looking forward to having a cordless vacuum rather than lugging a corded one around the house :)
Exceptional Customer Service Every Time
The customer service from Shark Ninja is also exceptional. Whenever there is an issue, they are always at hand to resolve the matter promptly and efficiently. This is what makes customers so confident in buying your products. Thank you again
Friendly and helpful call handler
Friendly and helpful call handler.
Brilliant service and new kettle base arrived the following day. Very impressed!!
Speedy Order
Speedy Order
Order at 16.00 arrived next day. Great steam cleaner. very happy.
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