They kept me informed via email
They kept me informed via email. Item came as described. Good service. Will order again.
15 July 2026
Unprompted review
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4.0
Great
15 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Delivery service- excellent
Delivery service- excellent
Product - excellent
19 June 2026
Unprompted review
This has been one of the worst online…
This has been one of the worst online shopping experience I’ve ever been through , an order was made in April , and it was supposed to be received from Egypt ( i am living there ) to find out that it will be shipped from US , not sure why ! And I haven’t received the order till date , the customer service is the worst , the phone no. Is out of reach . I asked for a callback , they never did call . Escalated through email and still nothing. Asked to cancel the order and have my refund , they refused ,they are the worst
31 May 2026
Unprompted review
Reply from NineLife Egypt
Hi Nagham,
We're truly sorry for the delay with your order. Your order is important to us, and we’re working to resolve the issue quickly.
I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.
Thank you for your understanding and patience.
Regards,
NineLife
I just paid a lot of customs fees but…
I just paid a lot of customs fees but other than that the experience was okay
22 April 2026
Unprompted review
Very good,,,,,,,,,,
20 April 2026
Unprompted review
Worse company
Worse company . About 3 months ago I ordered and paid the full amount of money and till now I haven’t received my order
18 November 2025
Unprompted review
Reply from NineLife Egypt
Hi Eman,
We apologize for the inconvenience caused by delay in order. Please rest assured that we are thoroughly reviewing the matter and implementing corrective measures to prevent such issues in the future.
I’ve sent an email to your registered email address and kindly request that we continue our correspondence via the same thread for a seamless resolution.
We truly value your patience and understanding during this time and hope to have the opportunity to serve you better in the future.
Thank you for your understanding.
Regards
NineLife
Reliable & credible merchant
High quality products
Reliable & credible
Responsive to inquiries until delivering the shipment
15 May 2025
Unprompted review
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