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NILC Training Reviews 

974
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional staff and tutors for being extremely knowledgeable, patient, very helpful, and entirely supportive throughout the entire training journey. Learners note that the training courses are exceptionally well-structured, highly engaging, and very easy to follow, making complex professional concepts much simpler to grasp. Reviewers frequently mention the outstanding customer service, seamless communication, and exceptionally smooth organization handled by the team from initial registration to final exam completion. Participants also deeply appreciate the practical real-world examples provided by instructors, which clearly boost their professional confidence for future application in the workplace.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting the knowledgeable, engaging, and supportive... See more

User experience

Customers consistently note positive experiences with user experience, highlighting well-structured courses... See more

Service

People report positive experiences with service, highlighting that everything is brilliantly organised and... See more

Customer service

Consumers express great satisfaction with the customer service, highlighting constant availability and... See more

Product

Customers had positive experiences with product, often highlighting good content and materials as well as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything has run so smoothly from day 1. I was accepted onto this course at very short notice, all my emails were answered even outside of normal working hours. Everyone has gone above and b... See more

Rated 5 out of 5 stars

I completed three courses at NILC Training and I had the best experience with Lynne. Lynne was very knowledgeable and thorough in showing the adobe software and had amazing tips and tricks throughou... See more

Company replied

Rated 5 out of 5 stars

Really easy process to complete. I couldn't decide between 2 courses so called to discuss. Staff were very knowledgeable and helpful and suggested which one would be better for me all things considere... See more

Rated 5 out of 5 stars

From start to finish the tutor explained everything and made it relevant. The content was great and enabled me to build on ideas to enhance engagement to my Facebook group. No question was silly and i... See more

Company replied


Company details

  1. Educational Institution
  2. Learning Center
  3. Training Centre

Written by the company

NILC Training is Wales’ leading provider of professionally accredited IT, Project Management and Business Skill training courses and computer-based certifications. NILC works throughout Wales and the United Kingdom to advance the knowledge and skills of individuals, organisations and government departments through our comprehensive range of learning and development solutions. We’re proud to work with some of the UK’s most renowned examination bodies, so whether you’re a complete beginner and looking for a career change, or an expert in your field looking at gaining an industry recognised qualification, we can help.


Contact info

4.9

Excellent

TrustScore 5 out of 5

974 reviews

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4.9

All reviews

(974)

125 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt, Tailored & Efficient

My whole experience with NILC Newport has been very positive. Karim has quickly helped me tailor and submit a funded course package through the ReAct+ program, allowing me to attend a very imminent training course slot in time. The training course itself was really good, and clear communication was maintained all along. Thank you Karim for helping making this happen.

10 February 2025
Unprompted review
Rated 5 out of 5 stars

An enjoyable experience

Having just finished working for a Bank for 40 years, I decided to enroll on an IT course to improve my skills. From the minute I contacted NILC they were brilliant! So friendly and helpful, directing me to a course that would suit my requirements. I didn’t know what to expect with the tutor led online course, but it was amazing. The tutor Julie was so patient and the course was easy to understand and participate in. I felt relaxed and thoroughly enjoyed the whole experience. I would definitely recommend NILC for your training requirements.

14 February 2025
Rated 5 out of 5 stars

Tony was a super helpful tutor with a great coaching methodology. He was inclusive and patient and always had positive approach which set the tone for our attitude towards the work and exam.

Tony was a super helpful tutor with a great coaching methodology. He was inclusive and patient and always had positive approach which set the tone for our attitude towards the work and exam.

Karim was a supportive administrator ensuring I went to the right university for the course. Communication was quick and clear which really helped during a busy working day.

Thank you NILC Training!

13 February 2025
Unprompted review
Rated 5 out of 5 stars

ICDL LEVEL 1

I was nervous about doing the course as I have no previous experience with computers. The training was absolutely first class and the trainer put me at ease straight away and talked me through everything. I would definitely recommend to anyone who wants to gain knowledge in computing

14 February 2025
Rated 5 out of 5 stars

Brilliant guide through complicated theory

Our tutor Tony was an engaging, knowledgeable, open and fun guide through a challenging programme filled with new language, principles and concepts. His teaching style ensures critical information stays with you and gives you confidence to take the exam, which I passed! Thanks very much!

10 February 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic course

Fantastic course.
Tony was knowledgeable, patient and very kind.
I will definitely love to explore further study in the future with NILC.

12 February 2025
Rated 5 out of 5 stars

Agile PM Course and Exam

I recently completed the Agile PM course and exam, and I wanted to share my feedback on the experience.
Firstly, I would like to commend Tony Perks our tutor for his exceptional teaching skills. he explained everything clearly and were always willing to go over the material again to ensure we fully understood the concepts. his dedication to helping us prepare for the exam was evident and greatly appreciated.
The course itself was very detailed and covered all the necessary aspects of Agile Project Management. The content was well-structured and provided a comprehensive understanding of the subject. The exam was challenging but fair, and it effectively tested our knowledge and understanding of the course material.
Overall, I found the course and exam to be extremely helpful and beneficial. I feel much more confident in my Agile PM skills and am grateful for the support and guidance provided by our Tony.

12 February 2025
Rated 5 out of 5 stars

Highly recommend NILC

Julie was fantastic and Karim has been amazing in helping me with a course plan and persevering with me changing my mind too

28 January 2025
Unprompted review
Rated 5 out of 5 stars

AgilePM Foundation & Practitioner 4 day course

Tony, our coach, guided us expertly through the comprehensive 4-day AgilePM Foundation and Practitioner programme, which culminated in two examinations. His delivery was exceptional, characterised by a deep understanding of the subject matter and a genuine passion for sharing his knowledge. Throughout the programme, Tony provided invaluable coaching, offering personalised guidance on the course content and meticulous preparation strategies for the assessments.

The 4-day intensive program, while demanding, proved to be an incredibly rewarding experience. It has equipped me with a strong foundation in Agile Project Management principles and practices, enabling me to significantly enhance my skills and confidently navigate the dynamic world of modern project delivery.

23 January 2025
Unprompted review

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