I receive great service from nightingale! The lady on the phone is really nice and very helpful! Everything is explained perfectly. I’m informed every step of the way about my order and where it is an... See more
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Review summary
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Reviews shaping this summary
The staff are always helpful and discreet. Orders are easy to place as the client’s record seems easy to find. Once placed, the order arrives promptly & is packaged ‘anonymously’ The items are also... See more
NIGHTINGALE IS A COMPANY I USE FOR MY URINARY SUPPLIES, NEVER HAD ANY PROBLEMS AT ALL. THE STAFF ARE VERY FRIENDLY & UNDERSTANDING, AND HELP YOU OUT WHEN THEY CAN. DELIVERY SERVICE IS FAST AND O... See more
Company replied
Very helpful and patient staff. They are very professional and ask if we need any items we haven't asked for.The service is quick and we receive the order within a few days of requesting it and no ca... See more
Company replied
Company details
Written by the company
Let us take care of you. For the last 40 years we have been looking after people who use urine drainage bags, catheters and sheaths all over the UK. We are specialists in home delivery and in bladder and bowel health products, but most importantly we take care of you from hospital to home and beyond.
Contact info
United States
- nightingaledelivery.co.uk
4.9
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 93% of negative reviews
Typically replies within 48 hours
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Impressive supplier
I've been really impressed from placing my order and the communication whilst it's being processed through to delivery.
4 September 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello, Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale! Best wishes, Kelly.
Excellent service- easy to order and…
Excellent service- easy to order and incredibly quick response and delivery. They even ring you to check if you need a new prescription. I cannot fault them!
2 September 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Anna, Thank you for your kind review. We are very happy to hear you had a good experience with Nightingale Home Delivery Service. We appreciate you taking the time to give us feedback and will share your comments with our team. Kind Regards, Kelly.
Reply from nightingaledelivery.co.uk
Hello Billy, Thanks so much for your feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale! Best wishes, Kelly.
Always helpful when ordering
Always helpful when ordering. Always kept up to date of progress and information sent of delivery. Delivery very quick. Five star
5 September 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Diane, Thank you for your kind review. We are very happy to hear you had a good experience with Nightingale Home Delivery Service. We appreciate you taking the time to give us feedback and will share your comments with our team. Kind Regards, Kelly.
Very helpful on the telephone
Very helpful on the telephone. Emails to keep me in the loop, and very efficient delivery. Thank you.
2 September 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Yvonne, Thank you for your kind review. We are very happy to hear you had a good experience with Nightingale Home Delivery Service. We appreciate you taking the time to give us feedback and will share your comments with our team. Kind Regards, Kelly.
Nightingale is a very professional…
Nightingale is a very professional company; totally reliable and efficient. When I place my order I know I’m in good hands.
5 September 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Pauline, Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale! Best wishes, Kelly.
Nightingale home delivery
Very helpfull and when making an order on the phone. Orders are always done quickly and efficiently .Usually only have to wait a few days for order to arrive. First rate service
3 September 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Garry, Thank you for your lovely review. We’re glad to hear you were pleased with the service from Nightingale Home Delivery Service. Your feedback is greatly appreciated and will be shared with the team. Thank you for choosing us.
Kind regards, Kelly.
Nightingale are always very helpful and…
Nightingale are always very helpful and send out my orders very quickly.
5 September 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Terry, Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale! Best wishes, Kelly.
Reply from nightingaledelivery.co.uk
Hello Martin, Thank you for your kind review. We are very happy to hear you had a good experience with Nightingale Home Delivery Service. We appreciate you taking the time to give us feedback and will share your comments with our team. Kind Regards, Kelly.
Very helpful and patient staff
Very helpful and patient staff. They are very professional and ask if we need any items we haven't asked for.The service is quick and we receive the order within a few days of requesting it and no carrying
bulky packages from the local pharmacy.
3 September 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Pauline, Thank you for your lovely review. We’re glad to hear you were pleased with the service from Nightingale Home Delivery Service. Your feedback is greatly appreciated and will be shared with the team. Thank you for choosing us.
Kind regards, Kelly.
Lovely v helpful lady on phome and v…
Lovely v helpful lady on phome and v patient with my dodgy hearing
1 September 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Margaret, Thank you for your kind review. We are very happy to hear you had a good experience with Nightingale Home Delivery Service. We appreciate you taking the time to give us feedback and will share your comments with our team. Kind Regards, Kelly.
Ease of ordering and prompt delivery.
Ease of ordering and prompt delivery.
3 September 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Cynthia, Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale! Best wishes, Kelly.
Nightingale take all the problems away
Nightingale are far, far superior to our health centre pharmacy. So easy to contact, so efficient & so pleasant to work with.
4 September 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Anne, Thank you for your lovely review. We’re glad to hear you were pleased with the service from Nightingale Home Delivery Service. Your feedback is greatly appreciated and will be shared with the team. Thank you for choosing us.
Kind regards, Kelly.
Never a issue when ordering daughters…
Never a issue when ordering daughters supplies freindly customer service and quick delivery
4 September 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello, Thank you for your kind review. We are very happy to hear you had a good experience with Nightingale Home Delivery Service. We appreciate you taking the time to give us feedback and will share your comments with our team. Kind Regards, Kelly.
Can’t beat it with a stick
Always deliver; courteous quick service; cannot complain; staff even suggest product variations to fit my personal requirement; nuff said
4 September 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello, Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale! Best wishes, Kelly.
Helpful and efficient
I have always found Nightingale representatives helpful and efficient when I phone.
4 September 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Gregory, Thank you for your kind review. We are very happy to hear you had a good experience with Nightingale Home Delivery Service. We appreciate you taking the time to give us feedback and will share your comments with our team. Kind Regards, Kelly.
As always the members of staff was…
As always the members of staff was friendly and helpful. Everyone you get to speak to at Nightingale is soo good at customer service.
2 September 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Keith, Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale! Best wishes, Kelly.
I've only just joined
I've only just joined, and the service seems to be first class. I was delt with very curtsiously and all me questions wer answered.I look forward to receiving my night bags etc, thanky you very much
Colin
1 September 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Colin, Thank you for your kind review. We are very happy to hear you had a good experience with Nightingale Home Delivery Service. We appreciate you taking the time to give us feedback and will share your comments with our team. Kind Regards, Kelly.
Brilliant response
Brilliant response, kind helpful people who went out of their way to quickly solve our problem. Thank you so much to both you and your courier.
28 August 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello John, Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale! Best wishes, Kelly.
My call was answered quickly,the young…
My call was answered quickly,the young lady dealt with my questions and positive replies. A new time in our lives,after a worrying week. So cannot fault the service. With our community nurses also, being very helpful.
1 September 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Dennis, Thank you for your lovely review. We’re glad to hear you were pleased with the service from Nightingale Home Delivery Service. Your feedback is greatly appreciated and will be shared with the team. Thank you for choosing us.
Kind regards, Kelly.
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