I receive great service from nightingale! The lady on the phone is really nice and very helpful! Everything is explained perfectly. I’m informed every step of the way about my order and where it is an... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The staff are always helpful and discreet. Orders are easy to place as the client’s record seems easy to find. Once placed, the order arrives promptly & is packaged ‘anonymously’ The items are also... See more
NIGHTINGALE IS A COMPANY I USE FOR MY URINARY SUPPLIES, NEVER HAD ANY PROBLEMS AT ALL. THE STAFF ARE VERY FRIENDLY & UNDERSTANDING, AND HELP YOU OUT WHEN THEY CAN. DELIVERY SERVICE IS FAST AND O... See more
Company replied
Very helpful and patient staff. They are very professional and ask if we need any items we haven't asked for.The service is quick and we receive the order within a few days of requesting it and no ca... See more
Company replied
Company details
Written by the company
Let us take care of you. For the last 40 years we have been looking after people who use urine drainage bags, catheters and sheaths all over the UK. We are specialists in home delivery and in bladder and bowel health products, but most importantly we take care of you from hospital to home and beyond.
Contact info
United States
- nightingaledelivery.co.uk
4.9
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 93% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Helpful phone contact and rapid…
Helpful phone contact and rapid delivery.
12 September 2026
Unprompted review
I have nothing but praise for this…
I have nothing but praise for this company. On the telephone their staff are always friendly, helpful and very efficient. I am kept informed about the progress of the order and delivery is prompt. It is impressive, thank you.
10 September 2026
Unprompted review
Ordering was easy and straightforward…
Ordering was easy and straightforward and I received my order the next day. I recommend Nightingales for all your bladder/bowels needs.
12 September 2026
Unprompted review
Berties Nightingale feedback
Excerlant service very helpfull friendly always kept in touch could do enough for me I so greatful to them.Thanks.
13 September 2026
Unprompted review
Excellent service
Excellent service. Quick to answer phone too.
Staff are very friendly and always helpful. I had a delay on my usual item and they were able to rapidly supply an alternative as I was due to travel in the coming days.
13 September 2026
Unprompted review
Nightingales are a first class…
Nightingales are a first class business. Easy communication between customers and customer service.staff are very sociable, and friendly.service is exceptional. Medical needs are first class, equipment is brilliant. Swift delivery. I would recommend them to anyone who needs them. Thankyou as usual Nightingales
11 September 2026
Unprompted review
Excellent service with prompt reminder…
Excellent service with prompt reminder to place my orders before I run out.
11 September 2026
Unprompted review
Quick accurate and very helpful
They answer the phone quickly and are very helpful. The order normally gets to us in 3-4 days.
10 September 2026
Unprompted review
I had many questions about my delivery…
I had many questions about my delivery of which all were answered, the delivery was quick and the tracking was spot on, an excellent service when you need it most 👏
8 September 2026
Unprompted review
Excellent service
Phoned orders are dealt with promptly and with discretion. A email informs when the prescription is received then a plain cardboard parcel arrives by courier within a very few days. It’s an excellent service and greatly appreciated.
11 September 2026
Unprompted review
Very happy with everything quick…
Very happy with everything quick delivery and in the box everything thanks Nightingale
9 September 2026
Unprompted review
Always an excellent service easy to…
Always an excellent service easy to order & with friendly staff
9 September 2026
Unprompted review
Overachieves delivery dates
Overachieves delivery dates. Orders accurate and undamaged.
9 September 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello, Thank you for your kind review. We are very happy to hear you had a good experience with Nightingale Home Delivery Service. We appreciate you taking the time to give us feedback and will share your comments with our team. Kind Regards, Kelly.
Nightingale staff are always…
Nightingale staff are always approachable and considerate, and deliveries always on time
10 September 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Michael, Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale! Best wishes, Kelly.
Always great service and reliable
Always great service and reliable. Highly recommend.
8 September 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Sandra, Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale! Best wishes, Kelly.
Excellent help from staff coupled with…
Excellent help from staff coupled with high quality product. Kept informed all the way up to and including delivery.
5 September 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Ken, Thank you for your kind review. We are very happy to hear you had a good experience with Nightingale Home Delivery Service. We appreciate you taking the time to give us feedback and will share your comments with our team. Kind Regards, Kelly.
Super fast order and delivery
Super fast order and delivery.
All staff are friendly and courteous.
7 September 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Jeff, Thank you for your kind review. We are very happy to hear you had a good experience with Nightingale Home Delivery Service. We appreciate you taking the time to give us feedback and will share your comments with our team. Kind Regards, Kelly.
First time contacting Nightingale
First time contacting Nightingale. Lucy made the whole process straight forward and was very helpful and patient. Thank you
7 September 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Martin, Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale! Best wishes, Kelly.
Reply from nightingaledelivery.co.uk
Hello Barbara, Thank you for your kind review. We are very happy to hear you had a good experience with Nightingale Home Delivery Service. We appreciate you taking the time to give us feedback and will share your comments with our team. Kind Regards, Kelly.
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