Discrace false royal mail in transit document false tracking number scam shop do not use i ordered the kerasilk product 3 months ago! Awful don't use
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I was looking for a specialist haircare product and this retailer was one of few who were selling it so bought the product thinking as it was linked to a hairdressing business it was a 'safe option'.... See more
Good range of products at very competitive prices. Ordering is straightforward. I had notification of despatch on 8 June but several days later, Royal Mail tracking showed 'still awaiting item'. I e... See more
The goods were despatched swiftly and were well packaged. A shampoo bottle was additionally sealed to prevent seepage. No problem with the supplier at all, only Royal Mail who put us down as the recip... See more
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Great service
Great service - placed order online and received goods within a couple of days - packaging was was good so nothing was damaged.
Great speed and service
Great quick service received my goods…
Great quick service received my goods this morning packed and delivered with care will certainly order again
Delivered very quickly all packaged up…
Delivered very quickly all packaged up very well. Good service
Item arrived in good time
Item arrived in good time. Beautiful packaging. Great product
Very good product web site easy to use…
Very good product web site easy to use fast delivery
Excellent service
Excellent service, will definitely be using again. Thank you.
Excellent first experience
First time I have used Nicola Smyth. Communication and delivery was reliable and excellent. Loved the fact I was sent a little free gift with order. Good choice and prices for the products I wanted.
Love this website
Love this website. I always tell my clients to use it as I dont actively sell to my clients or I order for them. Delivery is quick and prices are competitive.
Great service
Great service. Very quick dispatch & delivery. Products well packaged, competitive prices , will definitely buy again from them
Great, affordable and swift delivery
Been trying to find this product for a while and pleased to find it at an affordable price (KMS messing creme). Order came swiftly even with a free tester of another product which came as a surprise. I will definitely order again and look through the whole catalog for any other products
Excellent service
Excellent service - great selection of products at affordable prices and really fast delivery.
Great service
Did exactly what it said on the tin!
Did exactly what it said on the tin! Arrived on time, decent packaging, product as described and undamaged.
Card charged, no product received, no reply from company
They charged my card, did not fulfill my order and never replied to emails! No phone number to be found either.
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