What can I say about this wonderful company. Every aspect of their customer service, ordering and delivery is exceptional. I very often speak to someone on chat and I’m sure they must get bored with m... See more
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Company details
Written by the company
Jewellery designed to get compliments.
Contact info
WV16 4bb, Bridgnorth, United Kingdom
- nicecreamlondon.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Pure Luxury
After being recommended I placed my order. The whole process was amazing from payment options to delivery. My item arrived very well packaged and complete with a luxurious dust bag. I will be definitely ordering again.
wonderful!!
Product arrived quickly to Canada(under…
Product arrived quickly to Canada(under five days). It was elegantly and simply packaged with external packaging easy to recycle. Earrings are so pretty and the perfect size. They look better than the image online. Very happy! Thank you!
#softlife #oldmoney #quietluxery
Timeless, made-to-last designs. Quality 100% cotton. In a world full of fast fashion and limited feminine fashion options for women Nice Cream London is a breath of fresh air.
Perfect
Purchased the necklace to go with the hydrangea and pearl earrings I recently bought. Very pretty and looks so lovely xx
This company is my absolute favourite
This company is my absolute favourite. Every piece of jewellery is so stunning in its own way. Perfect customer services would highly recommend.
Items were delivered later than scheduled when ordered as
Items delivered later than scheduled but they are rather cute.
Beautiful Earrings!!
I can't believe the great correspondence from Nice Cream via email to let me know exactly where my package is! Great communication. I absolutely love the earrings I ordered and wear them all the time.
Stunning affordable jewellery
First introduce to your company via Instagram
Omg the quality and designs are fabulous
Great you can buy either gold or silver and your pearls are gorgeous
Customer care is quick and caring thx Hugo
I brought Hydrangea earrings for a wedding .
I saw Hydrangea earrings on one of hannah ricketts vlogs. and then made a comment on her vlog. Hannah kindly told me they from nice cream London. I bought hydrangea in silver for wedding for this summer. They are stunning in real life and really comfortable to wear . I thought they were going to be delayed ,due to Easter holidays.I contact customer service they were excellent. They were dispatch on Tuesday and I received them on Friday which wasn’t delayed at all. very happy with them. thank you, nice cream customer service team.you very helpful.
Just beautiful workmanship the whole…
Just beautiful workmanship the whole process was just a breeze fast turnaround

Reply from Nice Cream London
Stunning pieces of jewellery
Stunning pieces of jewellery, versatile and classic.
Beautifully packaged and excellent customer service

Reply from Nice Cream London
Outstanding Customer Service
I'm a first time purchaser with Nice Cream London and couldn't be happier with their outstanding customer service. There was a slight problem with the setting of my earrings. Their response was immediate, very friendly, and most accommodating. My replacement earrings arrived quickly, and they're absolutely beautiful...my favorites for a long time to come.

Reply from Nice Cream London
I think the introduction regarding the…
I think the introduction regarding the packaging done by elves was nice pre Christmas although a bit over the top.
But continuing with it at the end of January was to much. That is the only reason for four stars and not five.
But this won't deter me from ordering from you again.
- A wholly undeserved docking of a star from my father! Changed to 5 as it should be. My mum has just had one of your Hydrangea bracelets and necklaces for her birthday and she's over the moon! They're stunning and packaged lovely by the elves! - Luke

Reply from Nice Cream London
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