Buying was a simple process. Shipping was done quickly and items arrived in good order. Just an uneventful experience which is what you want to have when buying something online.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Order was delivered damaged. Customer service helped directly and sent a replacement delivery. Very friendly and helpful. Great Service!
Did not receive an order confirmation. But in the end a tracking email from the delivery company. Customer Service responds nice and promptly though. Delivery would take 2-5 days. At one point the tra... See more
Company replied
Nice website and products. Didn't receive an order confirmation (invoice) and no info on shipping, which left me uncertain on how things were progressing. So had to reach out twice to their service. T... See more
Company details
Written by the company
Welkom op NiceBeauty Bij NiceBeauty bieden wij een grote selectie van schoonheidsproducten aan tegen scherpe prijzen. Wij hebben een uitgebreid aanbod van huidverzorging-, haarverzorging-, en make-up artikelen, elektronica en nog veel meer. NiceBeauty is in 2009 opgericht in Denemarken. Het doel was toen om de dure haarverzorgingsproducten die bij de kapper te koop zijn, goedkoper aan te bieden. Dit doel hebben wij vandaag de dag nog steeds. Inmiddels bestaat onze selectie niet meer alleen uit haarverzorging, maar de prijzen zijn nog altijd laag. Op heden beschikt NiceBeauty over een selectie van meer dan 16.000 artikelen van meer dan 260 verschillende merken. Ontdek zelf onze geweldige aanbiedingen, geweldige promoties en prachtige producten. Al meer dan 60.000 mensen in Nederland zijn blij gemaakt met een pakketje van ons uit Denemarken, wij kijken er naar uit om ook U zo blij te maken. De laagste prijzen, de beste service Als u vragen heeft kunt u altijd contact opnemen met onze klantenservice nl@nicebeauty.com, of u kunt ons bellen op (+31) 20 891 0380. Onze openingstijden zijn: ma-vr 09:00 tot 15:00. Let op wij spreken en schrijven alleen Engels.
Contact info
Stærevej 2, 6705, Esbjerg, Denmark
- (+31) 20 891 0380 (We speak English)
- nl@nicebeauty.com
- nicebeauty.com
4.1
Great
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast and good
20 January 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from NiceBeauty.com
Hi Leande
Unfortunately, the package was not picked up in time and Budbee has therefore started to send the parcel back to us.
We are in contact with Budbee, because we have not received it back yet. We have just replied back on your email regarding the order.
Best regards
Nicebeauty.com/Rikke
Bad delivery service - waiting for more than 10 days
Delivery time is far too long (waiting for my package for more than 10 days)
Very bad delivery provider (buddee).
I want to be paid back.
Such bad experience !
6 January 2024
Reply from NiceBeauty.com
Hi
Im sorry your order have taken so long.
I can see that we have been in contact with you and have call the order back from Budbee and refunded the money to you.
We are sorry it have taken this long with Budbee.
Have a nice day🌞
Best regards,
Nicebeauty, customer service, Kamilla
Reply from NiceBeauty.com
Hello
I'm sorry you haven't received your package
I can see the package is stuck at DPD, and we are in dialogue by email about sending a new order :)
Wish you a good day
Emma/customer service
Quick delivery and had a fregranse that…
Quick delivery and had a fregranse that is sold out every place
29 December 2023
didn't received the item
27 December 2023
Reply from NiceBeauty.com
Hi
Your parcel is ready for pickup at the parcel shop.
You can find more information on the link below:
https://gls-group.eu/EU/en/parcel-tracking?match=ZWERALG6
Have a nice day
unfortunatly product came not sealed…
unfortunatly product came not sealed and looked little bit used.
23 December 2023
Reply from NiceBeauty.com
Hello,
We are very sorry that you have had this experience, but we can assure you that our products have not been used/opened. All our products are in large machines, which means that you cannot get to them.
Kind regards, Lisbeth
Customer service, Nicebeauty
great service and quick delivery
12 December 2023
Very good delivery
17 December 2023
Sharp price, quick delivery, dented package
Sharp price, quick delivery, package was dented though but no damage to the products inside, protected well enough.
16 December 2023
Quick and easy
Very happy with the order, first time purchasing from NiceBeauty and everything was perfect. Quick to ship and items securely packaged. Thanks!
11 December 2023
Everything was perfect
14 December 2023
3 weeks later and still no delivery
3 weeks later and still no delivery. And you ask for a review….
11 December 2023
Reply from NiceBeauty.com
Hi
Your package was delivered december 18 to you - I'll just send you an email with the information :)
Merry Christmas
Emma/customer service
Very fast and good coming
11 December 2023
Everything was perfectly
26 November 2023
Everything is Ok
Everything is Ok. I'm delightful with my order. Well packed. clear delivery in time
26 November 2023
Did not receive an order confirmation
Did not receive an order confirmation. But in the end a tracking email from the delivery company. Customer Service responds nice and promptly though. Delivery would take 2-5 days. At one point the tracking email did not work anymore and we are now at day 10, nothing received yet. Supposed to be delivered yesterday before 10pm, received a message around 10.30pm that delivery was cancelled and a new delivery date would be communicated. Still waiting on the new ETA....
25 November 2023
Reply from NiceBeauty.com
Hi Marjon. I am sorry that your parcel is delayed. Parcel shops all over Europe are extremely busy and therefore you can experience delays. We apologoze for that. Regards Britta - NiceBeauty
Thanks for the great service
Thanks for the great service! The courier has lost my parcel and nicebeatuty immediatly sent me a new one to Germany.
18 November 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.