Buying was a simple process. Shipping was done quickly and items arrived in good order. Just an uneventful experience which is what you want to have when buying something online.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Order was delivered damaged. Customer service helped directly and sent a replacement delivery. Very friendly and helpful. Great Service!
Did not receive an order confirmation. But in the end a tracking email from the delivery company. Customer Service responds nice and promptly though. Delivery would take 2-5 days. At one point the tra... See more
Company replied
Nice website and products. Didn't receive an order confirmation (invoice) and no info on shipping, which left me uncertain on how things were progressing. So had to reach out twice to their service. T... See more
Company details
Written by the company
Welkom op NiceBeauty Bij NiceBeauty bieden wij een grote selectie van schoonheidsproducten aan tegen scherpe prijzen. Wij hebben een uitgebreid aanbod van huidverzorging-, haarverzorging-, en make-up artikelen, elektronica en nog veel meer. NiceBeauty is in 2009 opgericht in Denemarken. Het doel was toen om de dure haarverzorgingsproducten die bij de kapper te koop zijn, goedkoper aan te bieden. Dit doel hebben wij vandaag de dag nog steeds. Inmiddels bestaat onze selectie niet meer alleen uit haarverzorging, maar de prijzen zijn nog altijd laag. Op heden beschikt NiceBeauty over een selectie van meer dan 16.000 artikelen van meer dan 260 verschillende merken. Ontdek zelf onze geweldige aanbiedingen, geweldige promoties en prachtige producten. Al meer dan 60.000 mensen in Nederland zijn blij gemaakt met een pakketje van ons uit Denemarken, wij kijken er naar uit om ook U zo blij te maken. De laagste prijzen, de beste service Als u vragen heeft kunt u altijd contact opnemen met onze klantenservice nl@nicebeauty.com, of u kunt ons bellen op (+31) 20 891 0380. Onze openingstijden zijn: ma-vr 09:00 tot 15:00. Let op wij spreken en schrijven alleen Engels.
Contact info
Stærevej 2, 6705, Esbjerg, Denmark
- (+31) 20 891 0380 (We speak English)
- nl@nicebeauty.com
- nicebeauty.com
4.1
Great
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very fast & without any problems 👍🏻
4 May 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Never received my order and later they…
Never received my order and later they refused to send the order again! Last time I ordered something from this company!
Two weeks i have waited for nothing. You were quick to get the order send back to you but no effort before to get it to me. No compensation or apology, only a smart mouth from your employee. I haven’t received my money back so hopefully you will do it as quick as cancelling my order without asking me!
2 May 2025
Reply from NiceBeauty.com
Hello,
We are very sorry that your order has been lost in transit.
Unfortunately, there is a procedure when packages go missing. It must be requested and the shipping company must have the chance to locate the package before we can send a new order.
I observe that you have been refunded your money and that the case is therefore closed. We apologize for the inconvenience.
Kind regards
Customer Service, Nicebeauty.
It was everything okay!
11 April 2025
I’m very recommend this shop
I’m very recommend this shop, 10 star!!! Best
1 January 2025
Unprompted review
Outstanding delivery
Up to now the product was not delivered. No information when the delivery ist to be expected.
1 February 2025
Reply from NiceBeauty.com
Hi
I can see we have We have been in contact yesterday, where we have moved GLS for delivery.
They state today that the package has been found and will be sent to you today.
I'll keep an eye on the package from here
Emma/customer service
Still waiting for my order and the…
Still waiting for my order and the tracking link does not work!
30 January 2025
The order shipped fast&cheap
The order shipped very fast! And the price was very good compared to other retailers. Unfortunately there were no free samples.
29 January 2025
Product was too old but client service handled it quickly.
I bought a set of 4 products and one of them (creamy eyeshadow) was completely dry. I sent proof and immediately got a partial refund.
26 January 2025
They are scammers
They are scammers. You order two products and you get one of them, the cheapest one or someone steals during packaging. When you order there you only lose your money
19 January 2025
Reply from NiceBeauty.com
Hello
I don't think your review is entirely fair
You have received a package that has been damaged during transportation, so it is full of stickers, so it is not us who have taken from the package.
I can also see that we have refunded the money for the missing product according to your request.
Wishing you a great weekend
Emma/Customer Service
Reply from NiceBeauty.com
Hi
Thank you for your review
Our delivery is 2-5 days as we write on the website and we have delivered on day 5.
Unfortunately, we do not always have free samples, but we send them every time we do.
Wishing you a good day
Customer Service
Very good service and I can trust this…
Very good service and I can trust this webshop ❤️❤️ I absolutely will buy from this webshop again ❤️ love love
17 December 2024
Unprompted review
My package have not arrived and no…
My package have not arrived and no answers on emails ive sendt them.. fear i got scammed
4 December 2024
Reply from NiceBeauty.com
Hi Emily
I am very sorry that your parcel has been delayed. As I have written in an email to you, we have been in contact with GLS to find out where your package is. They told me that they had an error in their system which meant that data has not been transferred correctly and Norway has therefore not been able to deliver the packages.
I can see that your parcel was delivered 20/12:
https://gls-group.eu/EU/en/parcel-tracking?match=ZWESRMLG
We apologise for the delay and the inconvinience.
Mille - NiceBeauty
The order has still not arrived :-(
11 December 2024
Reply from NiceBeauty.com
Hello
Thanks for contacting us
Budbee expects to deliver the package today - I will send you an email with more info :)
Emma/ Customer service
the return process is complicated
the return process is complicated. I don't really like it
22 November 2024
Reply from NiceBeauty.com
Hello
I'm sorry you find our returns complicated, we are aware of this and are working to find a better solution.
Wishing you a good day
Customer service/Emma
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.