National Fidelity Financial Reviews 678

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 305 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted issues with payment processing, including unexpected charges, delays in settling with creditors, and accounts not being paid as expected. A few other people also felt that the initial information provided by some representatives was misleading or that they were pressured into signing contracts without sufficient time to review them.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being helpful,... See more

Customer service

Reviewers highlight positive aspects of customer service, praising agents for their knowledge, patience, and... See more

Service

Consumers find service to be positive. Many reviewers appreciate the thorough, attentive, and detailed... See more

User experience

People report positive experiences with the user experience, finding it fast, easy, and straightforward. Many... See more

Payment

Customers had ambiguous experiences with payment. Many reviewers appreciated the professional and caring... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the 1st phone call to the one that had me agreeing to using this plan my contact person Kevin was super helpful patient and kind. In answering all my questions. Addressing any concerns. Walking m... See more

Company replied

Rated 5 out of 5 stars

I was blessed to work and speak on the line with Chad Jones. He exceeded every expectation. He was incredibly kind, patient, and personable. He listened to my scattered thoughts and helped me organize... See more

Company replied

Rated 5 out of 5 stars

Kevin Scriven is an outstanding team member. He is very detail oriented ans Wales us through every detail and concern. He went over every question and concern several times. I signed up feeling confid... See more

Company replied

Rated 5 out of 5 stars

Rosa Taveras is a professional and caring financial officer that helped this in so many ways that I'm to have peace within my soul and evolve around stressful situps of paying my bill and of being hom... See more

Company replied


Company details

  1. Alternative Financial Service
  2. Financial Consultant

Written by the company

At National Fidelity Financial we are dedicated to helping individuals and families rid their lives of burdensome debt. Our proven program can help reduce your stress and debt for less than you owe and in less time that you think. Get a free savings estimate to see how much you can save. Best of all, we do most of the hard work for you. Talk to BBB A+ rated National Fidelity Financial and see how much you can save. Our mission is to help you get rid of your unsecured credit card debt. We offer a successful alternative to bankruptcy, credit counseling or debt consolidation loans. Our company was founded to provide its clients with a better quality of life; a financially secure life. National Fidelity Financials’ staff is knowledgeable, customer-focused, sincere, and committed to providing our clients with reliable options with all of the information, support, and guidance that is needed to help them on the road to financial recovery and to help them acquire the money they need when its needed. No one chooses to lose control of their finances. As a small business ourselves, We understand that bad things happen to good people and that it takes loans to grow. That is why we are committed to our reputation of being a reliable debt settlement and loan company that helps establish and maintain our client’s financial future through personal/consumer loans, debt negotiation, debt settlement, and credit counseling. At National Fidelity Financial, we attribute our success to an image of trust as a reliable debt settlement and loan company. Every day, we help people just like you receive personal and consumer loans and lower interest rates to help regain control over their finances. It is our belief that in order to maintain an economically balanced lifestyle, you must address financial instability and have access to the money it takes to grow. Over the years we have helped countless individuals and businesses take back control of their financial life through unsecured personal loans and debt settlement, so we know what works! The bottom line is that we have been in your shoes, so we know how difficult, confusing, tedious, frustrating, time-consuming and just downright a pain-in-the-butt getting a loan and settling your debt can be. We want to take away your financial fears and provide the much needed, trustworthy help that you seek. National Fidelity Financial will provide you with the means to pay off or consolidate debt, buy your home, expand your business, or whatever it is you need in order to improve your financial life. Even if you have bad credit, or you aren’t sure if you will qualify, we will help you figure it out! Our results will speak for themselves, so give us a call or contact us today.

National Fidelity Financial gets Results!

Written by the company

Enroll today!
National Fidelity Financial has been resolving debt for customers since 2009. We feel so confident about our work that we guarantee that no fees will be charged until after you see results.

National Fidelity Financial Guarantee

No fees until we produce results!

No fees until we produce results!
National Fidelity Financial has been resolving debt for customers since 2009. We feel so confident about our work that we guarantee that no fees will be charged until after you see results.

Contact info

4.8

Excellent

TrustScore 5 out of 5

678 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Excellent

Michael Yurik great guy helpful understanding nothing but the best thank you so much

14 November 2025
National Fidelity Financial logo

Reply from National Fidelity Financial

Thank you so much for your kind words! We’re thrilled to hear that Michael provided helpful and understanding support. Our team is committed to making sure you feel confident throughout your journey, and feedback like this means a lot to us.

— The National Fidelity Financial Team

Rated 4 out of 5 stars

Chris Jones

13 November 2025
National Fidelity Financial logo

Reply from National Fidelity Financial

Thank you for your rating! We appreciate your feedback and look forward to continuing to support you throughout your journey.

— The National Fidelity Financial Team

Rated 5 out of 5 stars

Knowledgeable yet personable …

Kevin was very professional but also completely understanding of my situation. He was extremely great at explaining all my options and went above and beyond to work out a plan that I was comfortable with. I would highly recommend him and the company itself to anyone who asked

13 November 2025
National Fidelity Financial logo

Reply from National Fidelity Financial

Thank you so much for sharing your experience! We’re thrilled to hear that Kevin provided such exceptional support and took the time to explain all your options clearly. At National Fidelity Financial, we’re committed to supporting you throughout your entire journey, and it’s great to know Kevin went above and beyond to make you feel comfortable. We truly appreciate your recommendation and look forward to continuing to assist you every step of the way.

— The National Fidelity Financial Team

Rated 5 out of 5 stars

I look forward in reducing my credit…

I look forward in reducing my credit card debt through your assistance - thank you!!!

5 November 2025
National Fidelity Financial logo

Reply from National Fidelity Financial

Thank you for sharing! We’re excited to help you work toward reducing your credit card debt and appreciate your trust in us. We’ll be here to support you every step of the way.

— The National Fidelity Financial Team

Rated 5 out of 5 stars

The representative

The representative, Rosa, who helped me, did a great job.

11 November 2025
National Fidelity Financial logo

Reply from National Fidelity Financial

Thank you for sharing your experience! We’re thrilled to hear Rosa did such a great job and made the process clear and comfortable for you. Your feedback means a lot to us!

— The National Fidelity Financial Team

Rated 5 out of 5 stars

So far, so goid

So far, so good. Everyone has been courteous and helpful

4 November 2025
National Fidelity Financial logo

Reply from National Fidelity Financial

Thank you for sharing your experience! We’re happy to hear that our team has been courteous and helpful. We look forward to continuing to provide you with excellent service as you move forward.

— The National Fidelity Financial Team

Rated 5 out of 5 stars

Was given clear information

Was given clear information. Questions answered satisfactorily.

7 November 2025
National Fidelity Financial logo

Reply from National Fidelity Financial

Thank you for sharing your experience! We’re glad everything was explained clearly and that your questions were answered to your satisfaction. Providing clarity and confidence is always our goal.

— The National Fidelity Financial Team

Rated 5 out of 5 stars

Joe Kennedy

Joe Kennedy, was so good, explain the program

10 November 2025
National Fidelity Financial logo

Reply from National Fidelity Financial

Thank you for sharing your experience! We’re thrilled to hear Joe took the time to explain the program clearly and make everything easy to understand. Your feedback means a lot to us!

— The National Fidelity Financial Team

Rated 4 out of 5 stars

Too soon to say

Too soon to say. Just started. Didn't ask for info before it was required like bank account info. Faster
than a lot of companies.

10 November 2025
National Fidelity Financial logo

Reply from National Fidelity Financial

Thank you for sharing your thoughts! We’re glad to hear the process has been quick and straightforward. We look forward to continuing to provide you with excellent service as you move forward.

— The National Fidelity Financial Team

Rated 5 out of 5 stars

Rosa was so pleasant to speak with and…

Rosa was so pleasant to speak with and she took the time to explain how everything would work moving forward.

8 November 2025
National Fidelity Financial logo

Reply from National Fidelity Financial

Thank you for the kind words! We’re so glad Rosa made your experience a pleasant one and took the time to walk you through everything clearly. We’re here to make the journey as smooth and supportive as possible.

— The National Fidelity Financial Team

Rated 5 out of 5 stars

Best company ever!

Great company, great customer service, thank you Mr. Jones!

8 November 2025
National Fidelity Financial logo

Reply from National Fidelity Financial

Thank you for the kind words! We’re thrilled to hear Chad provided such great service and made a positive impact. We truly value your trust and support.

— The National Fidelity Financial Team

Rated 5 out of 5 stars

Brian was very clear on what the…

Brian was very clear on what the process was and spoke clear and precisely

6 November 2025
National Fidelity Financial logo

Reply from National Fidelity Financial

Thank you for sharing your experience! We’re glad Brian was able to communicate the process with clarity and precision—making sure our clients feel informed and confident is always a priority.

— The National Fidelity Financial Team

Rated 5 out of 5 stars

You guys are great

You guys are great. Anytime I had a problem, issues or questions you took care of it immediately. Thank you so much

5 November 2025
National Fidelity Financial logo

Reply from National Fidelity Financial

Thank you so much! We’re glad we could be there whenever you needed support. Your trust means a lot to us, and we’re always here to help.

— The National Fidelity Financial Team

Rated 5 out of 5 stars

There is always help for someone to get out of debt.

Chad Jones was very understanding of our situation and offered his recommendations and a good plan for our indebtedness. Look forward to working with this company and trust that we have a nice workable plan.

29 October 2025
National Fidelity Financial logo

Reply from National Fidelity Financial

Thank you for sharing your experience! We’re so glad Chad was able to understand your situation and provide a plan that feels right for you. Building trust and creating workable solutions is what we’re all about, and we look forward to supporting you every step of the way.

— The National Fidelity Financial Team

Rated 5 out of 5 stars

Very good at explaining the process and…

Very good at explaining the process and program.

29 October 2025
National Fidelity Financial logo

Reply from National Fidelity Financial

Thank you for your feedback! We’re glad the process felt clear and well-structured—making sure our clients feel confident every step of the way is always our goal.

— The National Fidelity Financial Team

Rated 5 out of 5 stars

Michael was very honest about how the…

Michael was very honest about how the program works my experience was amazing

5 November 2025
National Fidelity Financial logo

Reply from National Fidelity Financial

Thank you for sharing your experience! We’re so glad Michael was transparent and supportive throughout the process. Hearing that your journey with us was amazing means a lot, and we’re grateful for the opportunity to help you move toward financial freedom.

— The National Fidelity Financial Team

Rated 5 out of 5 stars

Thank you for all of the help

Thank you for all of the help

5 November 2025
National Fidelity Financial logo

Reply from National Fidelity Financial

We’re so glad we could help! Your trust means a lot to us, and we’re always here to support you on your financial journey.

— The National Fidelity Financial Team

Rated 5 out of 5 stars
National Fidelity Financial logo

Reply from National Fidelity Financial

Thank you for the kind words! We’re glad your experience was both informative and pleasant—our team works hard to make sure every interaction feels supportive and clear.

— The National Fidelity Financial Team

Rated 5 out of 5 stars

Friendly

Friendly , clearly explanation, on interested. Excellent program.

3 November 2025
National Fidelity Financial logo

Reply from National Fidelity Financial

We’re glad to hear you had a positive experience with our program and team. Clear communication and a welcoming approach are key to what we do, and it’s great to know that came through.

— The National Fidelity Financial Team

Rated 5 out of 5 stars

Trustworthy process

Great explanations of the process
My financial consultant / account executive Joseph was really helpful

21 October 2025
National Fidelity Financial logo

Reply from National Fidelity Financial

Thank you for your kind words! We're so glad you found the process trustworthy and clearly explained. Joseph takes great care in making sure our clients feel confident every step of the way, and we're happy to hear he was so helpful. We truly appreciate you sharing your experience!

— The National Fidelity Financial Team

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