Nextnecklace Reviews 

391
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 111 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the beautiful jewelry designs, noting that the online platform is very easy to navigate and provides high-resolution images. Many people appreciate the extensive selection of available products, the helpful sizing options, and the wonderful packaging that arrives with each purchase. However, some people mentioned issues with delivery times, pointing out that shipping can be extremely slow and require long waiting periods. Reviewers also noted unexpected difficulties when placing orders, managing modifications, or receiving proper order confirmations. A few consumers expressed frustration regarding specific metal choices or unexpected extra fees charged during checkout.

What people talk about most

Product

Users describe positive interactions with product, expressing deep satisfaction with the exquisite... See more

Order

Clients share ambiguous opinions on order, as some reviewers found finding items quick and ordering very easy... See more

Quality

Consumers find quality to be positive, frequently praising the exquisite craftsmanship, beautiful designs,... See more

User experience

Reviewers mention positive feedback about user experience, noting that shopping, finding items, and placing... See more

Website

People report positive experiences with website, noting that the platform is easy to navigate, user-friendly,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

You offered me N25 but didn’t tell me I had to buy two items to get 25% off. I was so frustrated that I wrote to you, but I never heard back. Giving limited information is bad business. I really only... See more

Rated 4 out of 5 stars

The website was easy to use, the graphics and multiple views of the jewelry were of high quality. The quality of the work seemed evident in the high resolution photos. The only issue (not a criticism... See more

Rated 4 out of 5 stars

For the most part, the stones and settings are exactly as pictured. I would like to see you offer 16 inch necklaces as some of the necklaces do not lay properly so as to display the stones face up wit... See more

Rated 4 out of 5 stars

I appreciated the lovely customer. I have had serious delays from overseas before, and have been burnt enough time to feel a bit shaky about paying for an expedited delivery. Since I just placed m... See more


Company details

  1. Jewelry Store
  2. also in
  3. Costume Jewelry Shop
  4. Jeweler
  5. Jewelry Designer

Written by the company

At Next Necklace, we specialize in creating personalized jewelry that captures the essence of your unique story. Our mission is to help you express your emotions and memories through beautifully crafted, one-of-a-kind necklaces. With our easy-to-use online platform, you can customize every detail of your necklace—whether it’s choosing the perfect material, shape, or engraving, we ensure that your piece reflects what matters most to you. We use only the highest-quality materials, guaranteeing that each piece is not only stunning but also built to last. Our fast production process and global shipping options mean that your personalized jewelry is delivered to you with convenience and speed. Whether you're looking for a meaningful gift or a special treat for yourself, Next Necklace is here to help you celebrate the moments that matter.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

391 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.3

All reviews

(391)

110 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful bracelets

Fantastic selection, reasonable prices. Very hard to narrow my choices down to 3 bracelets. I have a large wrist and was thrilled to see you offered larger size bracelets.

6 December 2025
Unprompted review
Rated 4 out of 5 stars

I wasn't sure if my order went through

I wasn't sure if my order went through. I paid with Paypal and it cleared the screen before I could get a screen shot for my records. In fact, I emailed you for confirmation of my order.
Usually, when ordering I get some type of confirmation and I did not.

3 December 2025
Unprompted review
Rated 3 out of 5 stars

"Disappointed"

Normally, there must be a stamp on the necklace"S925" ,but the recent that I received no S925 on both necklace "Disappointed"

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Earrings paradise

You have wonderful jewelry. I love earrings end bracelets. You offer a huge selection, especially earrings. I was on your website yesterday end thought I was in jewelry heaven:). I bought six pairs. But I want many more. They are all beautiful. I could not take my eyes off these little wonders. You also have great customer reviews. I know that when they arrive. I will not be disappointed. And to think, that I stumbled upon your website by accident:).

29 November 2025
Unprompted review
Rated 4 out of 5 stars

The Best Site Of Its Kind

For the most part, the stones and settings are exactly as pictured. I would like to see you offer 16 inch necklaces as some of the necklaces do not lay properly so as to display the stones face up with the 17 inch necklaces. I am considering taking one to a jeweler to shorten it but that might cost as much as I paid for the necklace. This is a design issue that doesn't directly reflect on Nextnecklace.com. Your prices are the LOWEST in the industry and your quality is quite high. Your selection is also quite extensive.I have purchased 1 ring, 1 bracelet and 2 necklaces and 3 more on the way from Nextnecklace.com and I am fully satisfied with them. I especially appreciate the LOVELY packaging they come in.

27 November 2025
Unprompted review
Rated 5 out of 5 stars

I love Nextnecklace

I love Nextnecklace and have been shopping your store for several years.

Amazing quality and unbelievable prices. How do you do it? Do you manufacture the jewelry? Everything I've purchased (around 50 pieces) is exquisite!!!

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Easy order

It was very easy to make this order and I ordered 2 buy accident and they got right in touch with me to let me know, and it was a mistake.

16 November 2025
Unprompted review
Rated 5 out of 5 stars

Website was easy to navigate

Website was easy to navigate. The selection is great. I ordered a ring to match my Christmas outfit & am excited to show it off. I am getting married soon & my earrings & necklace will be from here as well!

9 November 2025
Unprompted review
Rated 5 out of 5 stars

I made an error hy ordering the same…

I made an error hy ordering the same ring twice in error.. It was my mistake.. I called and spoke to customer service and they took care if my order and fixed it without delay
She was very understanding and helpful and for that I am grateful

3 November 2025
Unprompted review
Rated 5 out of 5 stars

You ask me to pay $25 for shipping

You ask me to pay $25 for shipping, it took $75 out of my account. I am asking for the $50 overpayment back please. Other service was very good but the $75 deduction from my account was not. Please refund. Thank me for all your help through this process.

23 October 2025
Unprompted review

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