From the first phone call to closing only took about three weeks, which I thought was pretty quick. I was always treated with respect by everyone involved in the process. Very knowledgeable and profes... See more
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NewDay USA is a nationwide VA mortgage lender focused on helping active military personnel, veterans and their families achieve their financial and housing goals.
The company employs best practices in mortgage lending and career growth for mortgage professionals. Consistent with its mission, NewDay is a philanthropic partner of numerous organizations focused on assisting military veterans and their families in need.
NewDay USA is a registered trade name of New Day Financial, LLC. New Day Financial's NMLS Identifier is #1043. Additional licensing information is available at https://www.newdayusa.com/licensing
360 South Rosemary Avenue, Suite 1900, 33401, West Palm Beach, United States
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Personnel are extremely helpful and provided all the info and paper work thank you

Reply from NewDay USA
Lionel and his team were consummate
professionals. I ALWAYS felt attended to.

Reply from NewDay USA
To All Veterans and others planning on using New Day USA, please do not waste your time they are not trustworthy

Reply from NewDay USA
They were there at any time needed and caring the best

Reply from NewDay USA
Just keep doing what you all are doing, and daddy is making the Customer happy

Reply from NewDay USA
Julian and his team was very professional and kept me updated throughout the whole process.

Reply from NewDay USA
Easy smooth process, professional service with Cody Dennis who kept me informed throughout the process.

Reply from NewDay USA
Every person we had communication with was personable, respectful, knowledgeable, and courteous. They delt with me and my anxiety with the upmost respect, continuously reassuring me that things were progressing, and understanding my urgency.

Reply from NewDay USA
Pat Murphy was great helping out and communicating. Very easy process.

Reply from NewDay USA
Don't trust them. They don't pay their bills. I performed a home, water, and pest inspection for New Day Usa in December 2025 and February 2026 and they never paid me. They are dead beats. Benjamin Blundo. Graceland Home Inspections. New Castle, Pa.
I'm not a youngster anymore and I've refinance multiple times as life events dictated. As a veteran from the early 1960s I've never used my VA loan benefit. I called NewDay on a whim just to investigate the possibilities. It's the best call I've ever made. I was contacted by Daniel Grover and I provided some information and Daniel took over from that time. This is without a doubt the easiest cash-out refinance I've ever done. It was a great move for me. Thank You NewDay and Daniel
Ian Russo did an amazing job walking us through the streamline process. He was very professional and he explained the entire process to us in every detail that helped us to get our loan quickly to close. We highly recommend Ian to anyone wanting to do business with NewDay USA. We are very happy customers. Thank you.
lionel Marshall guided us through the entire process, and our loan was closed two weeks ahead of closing date.
This company charged exorbitant rates extolling the virtues of a VA lone then after all the paperwork 1 PAYMENT and they sold it, I had to go through a process ALL OVER again to pay the company they sold it to. ALL the points I had to pay for the VA funding fee to them was absorbed by them. THEY ARE A CLEARING HOUSE for VA LOANS. WHAT A RIPPOFF. I could have gone CONVENTIONAL instead. NEVER AGAIN! Mr LYNCH is getting RICH off "fellow Vets". Do not fall for this if you have other recourse.
Don’t get a loan from them. Read all the negative reviews
we used NewDay before with our old house. 1 year into our new house we went for the Re-FI cash out which helped us pay off 4 major bills! Mr. Andrew Stangroom our account Executive was completely professional, courteous, Intelligent with his insight & suggestions, patient, understanding, and down right one heck of a guy!! Mr. Stangroom worked with us for about a month and a half with this loan. Myself, a crusty old & grumpy Retired Army Infantry Combat Veteran of 26 years was the hold up and the reason for a longer process. Mr. Stangroom was my calm and my patient guide and helped me to the finish line! With Awesome People within your staff at NewDay like Mr. Stangroom I don't know how you can go wrong! Please keep up the good work, help more Vets and take care of my new friend Mr. Stangroom with a raise or a bonus, he is Awesome!!! Thank you NewDay, Bill & Stephanie Merrill-
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