New Cavendish Jewellers Reviews 

Excellent experience from start to finish. Very helpful over email before my visit, extremely friendly staff in-store. Highly recommended. Genuinely.

I had an amazing experience buying a watch at New Cavendish Jewellers. The staff was knowledgeable, patient, and made the whole process feel easy and personal. Highly recommend.

Really helpful, knowledgeable and patient. Prepared to order to try on with no commitment and not pushy with sales techniques at all.

Very friendly and professional staff. Patient and knowledgeable with regards to the watches.

Very helpful and knowledgable!

Nice people to do business with and to support a local family business.

The team listened to what I wanted and took the time to give me the options

Personable, helpful, knowledgeable and quick. I had an excellent experience here - they didn't have the model of watch I wanted, but had it ordered and delivered in three days. Special thanks to Mr Shah and Ms Gregory for their help and advice, and the piece itself is spectacular. Delighted.

My husband and I had a great experience purchasing my watch here. The staff were very friendly and accommodating from the moment we arrived. They took the time to clearly explain the specifications of the watches we were interested in, including the differences in features and build between the models.

What I appreciated most was that they allowed us to try on different brands and styles so we could really see what suited us best. There was no pressure at all, just genuine help and guidance.

Overall, I’m very satisfied with the service and the whole buying experience. I would definitely recommend this store to anyone looking to purchase a watch.

Great service! Extremely polite and helpful staff.

High quality, professional, friendly. I would definitely consider again for jewellery purchases or repairs

I brought in my watch to have a link added. The gentleman who assisted me was so helpful and able to quickly handle my request. Very impressed with the service and I will continue to use them again.

Excellent service. Friendly and efficient. Purchase was also reasonably priced compared to other shops,

Fantastic service, super professional. Highly recommend.

Repaired a couple of gold chins and heirloom bracelets beautifully - never seen them so clean either which was an added bonus. Lovely friendly and helpful service - I highly recommend this shop and love that’s an independent too

Helpful knowledgable staff.
Good awareness of products

Hey Isla,
Can you please get in Touch with me. I need your helpdesk. You're leaving me no choice but to take this route. Jens

GREAT CUSTOMER SERVICE

I have been a client of New Cavendish Jewellers for nearly 35 years. In all that time their service has been excellent. The Shah family are exceptional in their customer care. I have always valued their recommendations and advice concerning both purchases and repairs.

Jitesh at New Cavendish Jewellers is always incredibly helpful—quick to respond, proactive with updates, and committed to seeing every inquiry through to a successful conclusion.