Only had a short stay, approximately 1 month, with them but there was no hassle and when I left they wrote off a small deficit on my account.
Company replied
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Only had a short stay, approximately 1 month, with them but there was no hassle and when I left they wrote off a small deficit on my account.
Company replied
Phil and the team are very helpful. We didn’t know what size unit we would need so we were shown around to get a better idea. The units are clean and easily accessible. Their prices are competitive a... See more
Company replied
The staff at Newbury Self Store are very welcoming and sympathetic. I had issues with my moving date and couldn’t confirm my storage unit for a few weeks but all the way they reassured me the unit wa... See more
Company replied
I had a great experience with Newbury Self Store. The staff were incredibly helpful, friendly, and knowledgeable from the start, making the whole process really straightforward and stress-free. T... See more
Company replied
Low cost, secure self storage in a modern purpose built storage facility. Proud to be an independent, local business supporting local charities and serving Newbury and surrounding areas since 1999. We offer great introductory discounts and pride ourselves on having a friendly, helpful team who are happy to go above and beyond for our customers.
Unit 2, Hambridge Lane, RG14 5TU, Newbury, United Kingdom
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Had a locker with them for nearly 10 years. Place was always clean, no damage to items in the locker due to temperature. Owners are genuinely nice people too. Never had a bad experience the entire time I had a locker with them, have also recommended to friends who are still using them. Great service and facility!

Reply from Newbury Self Store
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