Neville Jewellers Reviews 18

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Jewelry Store

Written by the company

Neville Jewellers has four generations of jewellery experience and innovation in Cork since 1971. Neville Jewellers has been working to sourcing stunning, stylish pieces for our discerning clientèle. Our team of experts, have grown the business to include four stores across Cork City and a fifth store in Limerick's Crescent Shopping Centre. We at Neville jewellers listen carefully to our customers’ requirements and adapt our collections accordingly, sourcing the latest in fashion & classic jewellery and stunning watch brands


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Five star experience

I had an absolutely amazing experience in Neville Jewellers in Douglas. The staff were so friendly and knowledgeable. I want to say a special thank you to Linda, such a fabulous person and was very helpful and kind. I would highly recommend Neville Jewellers.

25 March 2026
Unprompted review
Neville Jewellers logo

Reply from Neville Jewellers

Thank you so much for your kind words—we’re absolutely delighted to hear about your experience in our Douglas store.

I’ll be sure to pass your lovely feedback on to Linda; she will be thrilled to hear it. Providing a friendly and knowledgeable service is something we take great pride in, so it’s wonderful to know this came through during your visit.

We truly appreciate your recommendation and look forward to welcoming you back again soon.

Warm regards,
John Neville
The Neville Jewellers Team

Rated 5 out of 5 stars

Simply the best ...

Was in the Blackpool store today to get some links of a watch.The staff are all really nice and always helpful and chatty.Today Amy served me and she's such a nice person(tbf all the staff are)Great company and fantastic customer service.Thx again..

21 February 2026
Unprompted review
Neville Jewellers logo

Reply from Neville Jewellers

Brian, thanks so much for your review. I will make sure the team in Blackpool get your fantastic feedback. Hope to see you again soon in store! John.

Rated 5 out of 5 stars

From start to finish and beyond

From start to finish and beyond. I can’t recommend Neville Jewellers highly enough. Professionalism, customer service is simply impeccable. Outstanding customer experience.

18 December 2025
Unprompted review
Neville Jewellers logo

Reply from Neville Jewellers

Andy, we really appreciate your very kind review. As you are no doubt aware customers are the lifeblood of every small business and positive feedback is so important. Thanks so much for your business and we wish you the best for Christmas. John Neville.

Rated 5 out of 5 stars

Blackpool shopping center

I can't speak highly enough of the staff in Blackpool shopping center they really went above and beyond to help with me sort out my girlfriends Christmas present. They deserve a serious Christmas bonus

2 December 2025
Unprompted review
Neville Jewellers logo

Reply from Neville Jewellers

Ryan, thank you so much for your very kind review. We really appreciate that you took to time to write to us. I will make sure the Blackpool team get your fantastic feedback! Have a great Christmas, John.

Rated 5 out of 5 stars

Absolutely fantastic service and professionalism.


I can’t speak highly enough of the wonderful team at Neville Jewellers, especially John who was warm, knowledgable, professional from start to finish.

I recently brought in four pieces of jewellery for repair, the results were absolutely flawless. Every item was restored beautifully with incredible attention to detail and craftsmanship.

Ellie was equally warm & professional when following up.

It’s rare to find such excellent service, skill, and kindness all in one place. I wouldn’t go anywhere else — Neville Jewellers have truly earned my highest recommendation! 💎✨

Bróna Kingsron.

7 November 2025
Unprompted review
Neville Jewellers logo

Reply from Neville Jewellers

Bróna, thanks again for your very kind review. We really appreciate that you wrote to us. Have a great Christmas, the Neville Jewellers team.

Rated 5 out of 5 stars

Big thank you to Elisha and Lisa at…

Big thank you to Elisha and Lisa at Neville jewellers douglas. Such amazing staff, so helpful and friendly. A pleasure to deal with

10 July 2025
Unprompted review
Neville Jewellers logo

Reply from Neville Jewellers

Stephen, thanks so much for your very kind review. We really appreciate that you have taken the time to do this. I will make sure the Douglas team get your fantastic feedback and we hope to see you again soon. Have a great weekend! John.

Rated 5 out of 5 stars

If only there were 10 stars.Have has a…

If only there were 10 stars.Have has a few difficult years,63 years ago My father placed a treasured family gold cross around my neck on my communion day.It had belonged to his grandmother. I had left in a box,for over four years,and was blackened.No jewellery cleaning liquids made any improvement.Left it into Neville’s jewellers Cork.I was not given any expectations,but I was told they would do their best.I collected it this morning and It was truly unbelievable.Just beautiful.I wore this cross,through many exams,and assessments in my nursing career.I wore it as each of my children were born.It is looking even better than the day I was given it.Thank you,

16 May 2025
Unprompted review
Neville Jewellers logo

Reply from Neville Jewellers

Patricia, we are absolutely delighted that we were able to brighten up your special moments. Your story is really touching and we are privileged to be a small part of it. Thanks for the review, it really means a lot!
John.

Rated 5 out of 5 stars

From the time I phoned them about a…

From the time I phoned them about a strap on my Sekonda sports watch the were top class I handed in watch and they told me that I would get new watch as the straps were not available they set up watch for me and always kept me informed all the girls were very helpful it was a pleasure to deal with them in Wilton shop Thanks again looking forward to getting in some good times in my new watch Stephen

27 January 2025
Unprompted review
Neville Jewellers logo

Reply from Neville Jewellers

Stephen, we really appreciate your review. It means a great deal to us that you took the time to write about your experience and I have passed on your feedback to the entire team. I wish you many happy years with your new timepiece. All the best, John Neville.

Rated 5 out of 5 stars

Customer Satisfaction

I would like to thank the staff in Douglas S C for the outstanding customer service they provided. The quick resolution and attention to detail were remarkable and greatly appreciated. Their dedication to customer satisfaction is evident and I was very impressed by Linda, Elisha and Julie for their professionalism . Derry

20 November 2024
Unprompted review
Neville Jewellers logo

Reply from Neville Jewellers

Derry, many thanks for your very kind review. We really appreciate that you have taken the time to write this, every small local business lives on referrals and recommendations. I will ensure that the team in Douglas receive this feedback. Keep well, John.

Rated 5 out of 5 stars

I have recently visited Neville…

I have recently visited Neville Jewellers at Crescent Shopping Centre Limerick and found them to have a beautiful range of jewellery on display. I was looked after by Sam who could not have been more helpful & pleasant to deal with in helping me make my choice.
I would highly recommend a visit here.
Kathleen O Regan, Limerick

24 October 2024
Unprompted review
Neville Jewellers logo

Reply from Neville Jewellers

Kathleen, we really appreciate your kind review. Every small local business lives on recommendations and referrals, so this very important. I will make sure the team get your feedback. Many thanks, John.

Rated 5 out of 5 stars

Great staff and leader

Great staff, products and premises. A pleasure to do business in John’s shops. Could not recommend highly enough.

24 August 2024
Unprompted review
Neville Jewellers logo

Reply from Neville Jewellers

Brendan, thank you so much! We really appreciate it when someone takes the time to write such a kind review. Keep well and see you again soon! John.

Rated 5 out of 5 stars

I brought my daughter to Neville…

I brought my daughter to Neville Jewellers in Wilton to get her "thirds" piercing and her cartilage pierced. We were greeted warmly by an assistant. I told her we'd like to get piercings. She asked us to take a seat and someone would be with us shortly. Amy who was going to do the piercing took us in to the piercing room. She marked out the sites on my daughters ears. Double checked all was in order. My daughter picked out the earrings. Everything was so clean and sterile. Amy pierced my daughters ears seamlessly. She explained the after care and wrote down the date when my daughter could change the earrings on her lobes and cartilage. It was a great experience and very professional. The piercing itself only took seconds! I would definitely recommend Nevilles for piercings.

26 May 2024
Unprompted review
Neville Jewellers logo

Reply from Neville Jewellers

Sonia, thanks so much for the very kind review & I will make sure Amy gets your feedback.
Reviews are so important for a small business & this really helps!

Rated 5 out of 5 stars

Fantastic service


Was in Wilton store on Saturday, got my 8yr olds ears pierced Ali looked after us ,she was soo friendly & made my nervous girl Feel at ease . She was very professional. We will be sure to be back to pick out communion jewellery for my girls communion coming up soon
I would highly recommend Nevilles & the lovely Ali for getting girls ears pierced
Very good price too I was in shock Was expecting double,triple the price as was quoted much more in another place
Thank you again Ali at Nevilles Witon

2 March 2024
Unprompted review
Neville Jewellers logo

Reply from Neville Jewellers

Suzanne, thank you so much for your very kind review. We really appreciate it & we are delighted that you were happy with the service. I will make sure that Ali receives your feedback. Regards, John.

Rated 5 out of 5 stars

I would really like to give the highest…

I would really like to give the highest compliment to an amazing staff member in Neville Jewellers who mainly worked between The Douglas and Blackpool store in cork city and this young lady name is EILLIE she so amazing and such a pleasure to deal.with and always has a smile on her face at all.time when dealing with customers will go above to make sure her customer.is completely satisfied and very happy with their purchase ellie is turly amazing she really is

3 February 2024
Unprompted review
Neville Jewellers logo

Reply from Neville Jewellers

Caroline, thanks so much for your very kind review, I will make sure Ellie gets the amazing feedback. It’s so important that our customers feel welcomed and their interaction with us is important. I’m delighted that we achieved this goal. Many thanks, John.

Rated 5 out of 5 stars

So professional, friendly and great value for money

I would like to compliment Chantelle & Regina for the wonderful service they provide in Neville Jewellers in Wilton, Cork. Sometimes life can be so busy and i found myself lost for ideas as to what to buy. The girls were so pleasant and explained many different options and ideas i.e. engraving, to add that special touch and attention to detail. I found them so professional and can honestly say a pleasurable experience, and great value for money, thanks again!

19 December 2021
Unprompted review
Neville Jewellers logo

Reply from Neville Jewellers

Marie, thanks so much for your very kind review. We really appreciate it!

Rated 5 out of 5 stars

Ordered my wedding bands from this…

Ordered my wedding bands from this Jeweller and had a great experence. The girls in Blackpool were amazing.

20 November 2021
Unprompted review
Neville Jewellers logo

Reply from Neville Jewellers

Harry, thanks so much for your very kind review. We really appreciate it!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look