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Review summary

Created with AI, based on recent reviews

Considering 190 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding the programs easy to navigate and follow at their own pace. Many appreciate the product offerings, describing them as gentle, supportive, and effective in providing tools for self-care and nervous system regulation. The staff is consistently praised for their kind, knowledgeable, and supportive approach. However, some people were dissatisfied with the refund process, reporting difficulties in obtaining refunds or experiencing delays in communication regarding their requests. A few other people also felt that the programs were too basic or did not live up to their promises, particularly regarding the types of exercises or the depth of trauma recovery offered.

What people talk about most

User experience

Customers consistently note positive experiences with user experience. Many reviewers appreciate the... See more

Product

People report positive experiences with the product. Many customers praise its effectiveness, with some... See more

Service

Users describe ambiguous interactions with service. Many customers found the service helpful, praising the... See more

Staff

Consumers consistently express high satisfaction with the staff, highlighting their kindness, knowledge, and... See more

Refund

Customers had negative experiences with refund. Many reviewers report difficulties obtaining refunds, with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am an experienced, trained trauma counsellor with extensive knowledge about the subject of trauma, the way your nervous system protects you. Serving others by offering support has been my life purpo... See more

Company replied

Rated 4 out of 5 stars

I learnt so much about our nervous system . Bought a months course to aid my healing after cancer surgeries . Found I had much more inside to process. Not easy to navigate site , as an adhd lady, b... See more

Company replied

Rated 4 out of 5 stars

As someone who has been stuck in survival mode for years, I so appreciate this program that meets me where I’m at. It is gentle and supportive each step on this journey. It is refreshing to participat... See more

Company replied

Rated 5 out of 5 stars

Its the little things used consistently that allows monumental changes to take place. I dove in head first & embraced this process wholeheartedly in desperation to feel safe in my own body... See more

Company replied


Company details

  1. Mental Health Service

Written by the company

At Neurotoned, we believe healing should be accessible, supportive, and free from retraumatization. Our trauma-informed programs are designed to help you reset your nervous system, ease anxiety, and find relief from trauma without reliving painful experiences.


Contact info

4.1

Great

TrustScore 4 out of 5

210 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 93% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

reconnect+ has really done wonders for…

reconnect+ has really done wonders for my anxiety... I now no longer wake up in panic dreading my daily anxiety swings. I feel CALM and balanced... Really has made a difference and Im so grateful for Neurootned for making it accessible

6 August 2025
Unprompted review
Neurotoned logo

Reply from Neurotoned

Hi Rebecca,

We’re so glad to hear this has been supportive for you. It means a lot to know Reconnect+ is helping you feel calmer and more balanced in daily life. Thank you for sharing your experience and for being part of the Neurotoned community!

With warmth,
The Neurotoned Team

Rated 5 out of 5 stars

I've really enjoyed the 30-day program…

I've really enjoyed the 30-day program as well as their supplement for anxiety. All of this year and last I had really bad panic attacks out of nowhere and I would say they are 85-90% gone... At least they don't rule my life anymore. And the team is always super helpful to my questions and willing to accomodate.

4 August 2025
Unprompted review
Neurotoned logo

Reply from Neurotoned

Hi Olivier,

This is just incredible to read! Thank you so much for sharing such a powerful update with us.

Hearing that your panic attacks have gone from ruling your life to being 85-90% gone is absolutely profound. That is a massive shift, and we are so honored that our program could support you in reclaiming that space and safety within yourself. It brings us so much joy to know you are feeling that freedom.

We are also so happy to hear that our team has been able to support you along the way. We love answering your questions and making sure you feel held on this journey.

We are cheering you on as you continue to heal and thrive!

With warmth and gratitude,

The Neurotoned Team

Rated 1 out of 5 stars

I had to beg for a refund

I had to beg for a refund, so I left a review about it. Now, I've received 2 emails asking me to REMOVE the review. After the first request, I stated I would remove review after I received the refund. They can't wait! These are mental health professionals?????? They are concerned about MONEY and REVIEWS! HORRIBLE!!!!!

8 August 2025
Unprompted review
Neurotoned logo

Reply from Neurotoned

Hi Kelly,

We’re truly sorry this experience left you feeling that way, that’s never what we want for anyone who comes to us for support.

When we reached out after your refund was processed, it was simply to check in and make sure it had reached you. We hadn’t heard back yet, so we sent a gentle follow-up, and that’s when your reply came through.

Our intention was never to rush you, but to ensure you felt taken care of and not left wondering about the status.

For clarity, we always honor refund requests within 30 days. Our offers of extra support or alternative options are never meant to avoid a refund, but simply to give people the opportunity to try another approach if they wish. Ultimately, we want everyone to find the healing path that works best for them, even if that’s not with us.

We deeply value the trust people place in us, and we’re sorry that this experience didn’t feel that way for you.

Rated 3 out of 5 stars

I haven’t signed up yet because when I…

I haven’t signed up yet because when I get to the payment page it states I can get a lifetime usage for an additional fee.
Question therefore is what am I getting for the basic fee of $29?
It does state I get lifetime access for this initial fee, so what extra am I getting if I go for lifetime membership for an additional $58?
It’s really not clear- is this an attempt to confuse your consumers, the very people you want to help?

18 July 2025
Unprompted review
Neurotoned logo

Reply from Neurotoned

Hi Daniel,

Thanks so much for your question, and I’m really sorry for the confusion.

To clarify, the $29 program does include lifetime access to our full 30-day program. Although the program is structured around a 30-day format to help guide your journey, you have lifetime access to the content. The optional $59 upgrade is a separate bundle that includes six additional programs for those who want to go deeper; these are also lifetime access, but completely optional.

Please reach out to our support team at support@neurotoned.com so we can better assist you, and we are really sorry for any inconvenience this might have caused.

With warmth,
The Neurotoned Team

Rated 5 out of 5 stars

Trauma release

I have found the information and excersise easy to follow. Self disapline is needed.

17 July 2025
Unprompted review
Neurotoned logo

Reply from Neurotoned

Hi Natalie,

Thank you so much for sharing your feedback with us!

We are so glad to hear that you found the information and exercises clear and accessible. You are absolutely right about the self-discipline aspect. Showing up for your own healing is a practice, and it takes real commitment to keep choosing yourself. We are cheering you on every time you take that moment to breathe and do the work.

We are sending you so much warmth and wishing you continued strength on your journey.

With gratitude,

The Neurotoned Team

Rated 5 out of 5 stars

Customer care is really quality

Customer care is really quality. Great product, way to follow and always being improved and added to.

1 July 2025
Unprompted review
Neurotoned logo

Reply from Neurotoned

Hi Betty,

Thank you so much for such a lovely review!

It warms our hearts to hear that you have felt supported by our customer care team. We truly believe that healing happens best when you feel held, so knowing we could be there for you means everything to us.

We are also so glad you are enjoying the updates to the program. We are constantly growing and evolving right alongside our community, so it is wonderful to know those additions are adding value to your journey.

We are sending you a big hug and wishing you the very best.

With warmth,

The Neurotoned Team

Rated 5 out of 5 stars

I am glad to join this program

I am glad to join this program.
its my 6 days and i felt amazed, focused, calmed and grounded. I am struggling imbalance of my self and this program helps me to be grounded and free.

Thanks for this program it really helps a lot for those who are struggling from stress and anxiety.

2 July 2025
Unprompted review
Neurotoned logo

Reply from Neurotoned

Hi Michelle,

Thank you so much for sharing your experience! We're really glad to hear that the program is helping you feel more grounded and calm. It means a lot to know it's making a difference for you, especially during a time of imbalance. We're cheering you on as you continue your journey!

With warmth,
The Neurotoned Team

Rated 5 out of 5 stars

I'm very pleased with this site.:)

Good responses for when I had questions, and the site is informative and helpful. The programme is gentle and doesn't stress the customer. I recommend!

7 July 2025
Unprompted review
Neurotoned logo

Reply from Neurotoned

Hi Iselin

Thank you so much for your kind review! We're really glad to hear the program felt gentle and supportive for you. Wishing you continued ease on your healing journey, and we're grateful for your recommendation!

With warmth,
The Neurotoned Team

Rated 3 out of 5 stars

Depends on your expectation

In the end it´s vagus toning and yoga. Nothing new, all available public. For many people may still beneficial. Got a refund as I expected something different - good customer service!

15 June 2025
Unprompted review
Neurotoned logo

Reply from Neurotoned

Hi Marcel,

Thank you for taking the time to share your thoughts. We understand that everyone comes to this work with different expectations, and we’re glad you reached out so we could make things right with a refund.

While some of our practices are rooted in vagus nerve toning and gentle movement, the program is designed to guide people step-by-step, weaving in nervous system education, sequencing, and a safe, trauma-informed approach that can make these tools easier to integrate into daily life.

We’re happy to hear you still see how this work can be beneficial for others, and we wish you all the best on your continued healing journey.

With warmth,
The Neurotoned Team

Rated 3 out of 5 stars

Disappointing

A compilation of well-known exercises, mainly from yoga. Anyone who doesn't see yoga as their path will be disappointed.
The voice quality of the videos is extremely poor, so you can't follow the instructions.
Conclusion: nothing new, well compiled, but poorly presented.

10 June 2025
Unprompted review
Neurotoned logo

Reply from Neurotoned

Hi Mira,

Thank you for sharing your honest feedback. We’re truly sorry to hear the program didn’t meet your expectations, that’s not the experience we want anyone to have. Our team puts a great deal of care into creating a safe, gentle, and trauma-informed space for nervous system regulation, drawing from well-researched practices that are designed to be accessible for everyday life.

While some techniques may feel familiar, our focus is on guiding them in a way that supports the body’s natural healing and helps you feel grounded, even in small moments. All videos also include subtitles, so participants can follow along in the way that works best for them.

We truly appreciate you sharing your perspective and wish you the very best on your healing journey.

With warmth,
The Neurotoned Team

Rated 5 out of 5 stars

Kind and effective daily support from Neurotoned

If you feel tired, stressed, anxious, burned out and demotivated to step out from this exhausted circle, these beautiful people from Neurotoned help you with simple but meaningful small steps. Breathing exercises, talk, and other somatic techniques to help you feel better. Nobody is pushing you, you can do it in your own pace. They are here for your every question and doubt, they give you daily support with kind words and advice. Couldn't recommend more ❤️.

1 June 2025
Unprompted review
Neurotoned logo

Reply from Neurotoned

Hi Mihaela,

Thank you so much for your incredibly kind words! It touches our hearts deeply to know that we could help you step out of that exhausted circle.

We believe that healing happens in those small, meaningful moments, so hearing that our gentle pace and somatic tools resonated with you means the world to us. We are so happy that you felt supported and held by our team every step of the way.

Thank you for recommending us with such love. We are sending you a huge, warm hug and cheering you on as you continue to prioritize yourself.

With warmth and gratitude,

The Neurotoned Team

Rated 5 out of 5 stars

I was sceptic but what convinced me was…

I was sceptic but what convinced me was the change i felt in myself.
Also the neurotoned team is very present, they immediately respond to your questions and feedbacks

7 May 2025
Unprompted review
Neurotoned logo

Reply from Neurotoned

Hi Rahel! Thank you so much for sharing this — we’re so glad to hear that you felt a real shift in yourself. That kind of change, even when it starts small, is so meaningful. And thank you for your kind words about our team — it means the world to us to be able to support you. We’re honored to be part of your healing journey 💚

Rated 5 out of 5 stars

The guidance from Dr

The guidance from Dr. Kim is so clear and grounded. I felt supported every step of the way without being pushed. She explains the nervous system in a way that finally made sense of what I’d been experiencing for so long. Her approach helped me stop blaming myself.

26 March 2025
Unprompted review
Neurotoned logo

Reply from Neurotoned

Hi Ella,

Thank you so much for sharing this. We’re really glad Dr. Kim’s guidance helped you feel supported.

We're grateful to be a part of your healing path.

With warmth,
The Neurotoned Team

Rated 5 out of 5 stars

Self love

I’m excited to be working with and be apart of a community that is supportive in my journey back to mental health and wellness.

Being able to access and watch the live seminars after the original session time is convenient. I like having a community to chat.

I appreciated being able to sign up with a free trial before making a purchase.

I recommend this app to anyone who is. Working on self improvement and self. Love.

25 April 2025
Unprompted review
Neurotoned logo

Reply from Neurotoned

Hi Angelina,

Thank you so much for your beautiful review. We’re so happy to have you as part of the Neurotoned community and to hear that you’re feeling supported on your journey back to mental health and wellness.

It’s wonderful to know that having access to the recorded live sessions and being part of a community has made a difference for you. We believe healing is so much easier when you don’t have to walk the path alone.

If you ever need any extra support or guidance, we’re always here for you.

Thank you again for your kind words and for recommending Neurotoned to others. We’re honored to walk this path with you.

Rated 5 out of 5 stars

This program is only good for 30 day

Good customer service and you can keep forever they said !

25 April 2025
Unprompted review
Neurotoned logo

Reply from Neurotoned

Hi Marcia,

Thank you so much for your feedback. You’re absolutely right, the 30-Day Program is designed to guide you through about a month of daily support, but once you purchase it, you have lifetime access to all of the materials. You can continue revisiting the exercises and sessions as often as you like, even after the initial 30 days are done.

We’re really glad to hear you had a good experience with our customer service too. If you ever need help navigating the program or would like additional support, we’re always just an email away.

Thank you again for being part of the Neurotoned community!

Rated 5 out of 5 stars

I’ve done a couple of courses on…

I’ve done a couple of courses on neurone now and have nothing but great results. I love the nervous system teachings and somatic work, it’s really helping my recovery from ptsd and chronic fatigue. Thank you 🙏

25 April 2025
Unprompted review
Neurotoned logo

Reply from Neurotoned

Hi!

Thank you so much for your thoughtful review! We’re so happy to hear that the Neurotoned courses have been helping with your recovery from PTSD and chronic fatigue. It’s wonderful to know that the nervous system teachings and somatic work are making a difference for you.

We’re honored to be a part of your healing journey, and we’re here if you need anything moving forward!

-The Neurotoned Team

Rated 4 out of 5 stars

Further to our last review Neurotoned…

Further to our last review Neurotoned responded immediately and while they cannot refund the monies taken by Nymbus LLC have shown compassion and concern for the scam we have opened ourselves up to.
I guess once again it is buyer beware so all I say to you all is be diligent when purchasing online the amount of potential scammers seem to be on the rise. Thank you Neurotoned for your prompt and honest response.
Mike

21 April 2025
Unprompted review
Neurotoned logo

Reply from Neurotoned

Hi Mike,

Thank you so much for your updated review and kind words. We're truly sorry you had to experience something so frustrating, and we appreciate your understanding as we worked through this with you.

Your feedback means a lot to us, and we're grateful we had the opportunity to support you. Please don’t hesitate to reach out if there's ever anything else we can do to help. We’re always here for you.

Wishing you all the best on your healing journey,
—The Neurotoned Team

Rated 5 out of 5 stars

honestly this program saved my nervous…

honestly this program saved my nervous system fr. i was burnt out, anxious, couldn’t sleep... just DONE. but the way this is set up made it feel possible to start over. day by day. little by little. it’s not like those “just think positive!!!” kinda programs. this one meets you where u r. thank u neurotoned

26 January 2025
Unprompted review
Neurotoned logo

Reply from Neurotoned

Hi Hannah,

Thank you for sharing this. Your words mean the world to us. We created Neurotoned for exactly this reason—to offer something that meets people where they are, especially when they’re feeling overwhelmed and just DONE. It’s amazing to hear how it supported you in starting over, little by little, with real tools instead of unrealistic pressure.

We’re honored to be part of your healing journey. You’ve got this!

Rated 5 out of 5 stars

i dont usually leave reviews but…

i dont usually leave reviews but honestly this helped me more than anything else ive tried. i’ve done therapy, meds, breathing apps...you name it. but Neurotoned just gets it. it’s like it knew exactly what i needed without making me feel like something was wrong with me?? idk how to explain it but i actually feel calm now... like for real

2 March 2025
Unprompted review
Neurotoned logo

Reply from Neurotoned

Hi Evan,

Thank you so much for taking the time to leave a review, especially since you don’t usually write them. That truly means a lot. We’re incredibly grateful to hear that Neurotoned resonated with you in such a deep and meaningful way.

You’re not alone in feeling like other approaches missed the mark. We designed this program to be gentle, validating, and supportive—without ever making anyone feel broken. Hearing that you actually feel calm now… that’s everything.

We’re so glad you found us. You deserve this peace.

Rated 4 out of 5 stars

Wholesome

After childhood, teen years, the rush of parenting and putting others first... ..there is this empty nest grief... Then... What am "I" to do, live, believe, choose, learn, care for "me"? There is a lot to learn. But who to trust? What do these words mean? How to apply what I learn? How to attend to long negemlected aspects of my body, mind, Beliefs, self image? Neurotoned helped, felt authentic, was wholesome, gentle, opened possibilities, and felt satisfying.

15 April 2025
Unprompted review
Neurotoned logo

Reply from Neurotoned

Hi Eleanor,

Thank you so much for your beautiful and honest review. Your words speak to a journey that so many people quietly go through — that tender moment of asking, “What now?” after years of giving so much to others.

We’re deeply grateful that Neurotoned could be a gentle companion for you in this next chapter. It means everything to know that it felt authentic, wholesome, and supportive as you started reconnecting with yourself in new ways.

If you ever need more support, we’re always just an email away.

Thank you again for sharing your experience. We're honored to be part of your healing journey.

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