From ordering to receiving very good no problems. Was pleased with how light the hedge trimmer was, my only fault with it both is that it’s not so powerful when connected to the pole, but as long as... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Perfect item, as advertised Product arrived quickly One problem was I did send a query and didn't get a response.However, I sorted it myself so not a problem.
Arrived promptly and easy to use once I purchased the additional strap as its top heavy using the saw , could do with more power as the trimmer can’t deal with thicker twigs
The patio cleaner workd well. Alas wheels dont last long and the inability to get steel wheels only is a pity. Bought another battery as after 20 minutes have to change. Trying to find other wheels... See more
4.3
Excellent
670 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Item was wrong size but you dealt with…
Item was wrong size but you dealt with the return quickly and fairly
11 August 2025
Happy customer
Loved the continual updates and was always within time frames given.
Product is great would come back
18 August 2025
Very pleased with the knife block
Very pleased with the knife block, quick delivery thank you
7 August 2025
Used company before
Used company before. Like previous order received promptly. First class service will use company again when required.
28 July 2025
Perfect item; as advertised
Perfect item, as advertised
Product arrived quickly
One problem was I did send a query and didn't get a response.However, I sorted it myself so not a problem.
29 July 2025
Item arrived when said the seats are…
Item arrived when said the seats are very comfortable very well made will recommend these to others
28 July 2025
Love this cooling Tower!!
Love this cooling Tower!!!
great value considering the cost of Air Conditioners
29 July 2025
A very good quality product.
4 August 2025
The item that I required was for a…
The item that I required was for a replacement parasol pole. I had purchased this item many years ago, yet they were able to help.
31 July 2025
The goods were of great quality
The goods were of great quality, maybe a little heavier than I expected. But it tackled the job well
30 July 2025
Arrived on time
Arrived on time. OK to use but there was no shoulder strap to steady the clippers when using at a length.
30 July 2025
I had a query on an item I purchased…
I had a query on an item I purchased from them. They were Very helpful!
30 July 2025
good service
28 July 2025
I ordered the wrong item
I ordered the wrong item, so that’s my fault but having tried several times to enquire about the return policy nobody at this business has replied to me.
I have tried several different ways of contacting them, to no avail.
Product may well be fine, but the follow up service is very poor.
Ensure your order wisely
21 July 2025
One star is too many
One star is too many. Customer service is a joke. They do nothing. They just took my device for repair because it broke in the second month and that's it. No information, no nothing. We were clearly scammed. I will not buy anything from them.
4 August 2025
Unprompted review
I was satisfied from start to finish.
18 July 2025
Great equipment and good value.
18 July 2025
Customer service is a joke.
Customer service is a joke.
Slow to the point of glacial, couldn’t care less about your problems, sent me the wrong replacement item because they have no clue what there doing and even now 2 weeks after I had to pay to return this item I still have not received a refund.
I sold the air Conditioner I had as lost all faith in this company - proceed with caution!
26 June 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.