NETTA Reviews 670

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their excellent quality, efficiency, and ease of use, often highlighting how well they perform their intended tasks. Many consumers also commend the fast and reliable delivery service, noting that items arrive promptly and as described. The overall service experience is consistently rated as excellent, with many people expressing satisfaction and a willingness to recommend the company to others. However, some customers also noted issues with their orders, including receiving incorrect items or experiencing difficulties with product compatibility. A few people mentioned that the power of certain tools was not always sufficient for heavier tasks, and there were occasional concerns about the durability of some components, such as wheels or fan mechanisms.

What people talk about most

Product

Users describe positive interactions with product. Many reviewers praise the great quality, efficiency, and... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the quick and prompt... See more

Quality

People report positive experiences with quality. Many customers praise the excellent quality of items, such... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the prompt and excellent service, with... See more

Order

Reviewers mention ambiguous feedback about order. Many customers praise the easy online ordering process,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

From ordering to receiving very good no problems. Was pleased with how light the hedge trimmer was, my only fault with it both is that it’s not so powerful when connected to the pole, but as long as... See more

Rated 4 out of 5 stars

Perfect item, as advertised Product arrived quickly One problem was I did send a query and didn't get a response.However, I sorted it myself so not a problem.

Rated 4 out of 5 stars

Arrived promptly and easy to use once I purchased the additional strap as its top heavy using the saw , could do with more power as the trimmer can’t deal with thicker twigs

Rated 4 out of 5 stars

The patio cleaner workd well. Alas wheels dont last long and the inability to get steel wheels only is a pity. Bought another battery as after 20 minutes have to change. Trying to find other wheels... See more



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

670 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 2 out of 5 stars

Not great

The hedge trimmer is very weak and cuts only the smallest of branches. The oil tanks on the chainsaw leaks and all the oil drained out overnight (onto the patio). Not ideal. The battery is small with a very short operating time. It’s cheap it does an average job, but I wouldn’t buy this again.

8 September 2025
Rated 1 out of 5 stars

Great till you try and return something

Ordered a leaf blower on next day delivery. But it never turned up. Then turned up late and when I opened a return they paid me 10% of the price and closed the return. I am now 90% of the price out of pocket and they will not reply to any emails. AVOID AT ALL COST

27 September 2025
Unprompted review
Rated 5 out of 5 stars

Great value set of tools for the amateur home gardener

Fast delivery, well packaged. Such good value. Have used the hedge cutter several times and although it’s not heavy duty it has trimmed everything brilliantly - even woody hazel stems around 1cm in diameter. The extension handle is so useful for reaching up high and out wide. The battery lasts and I’ve not had to recharge yet after about an hour and a half of work so far. It’s not heavy but challenging to use for long periods, would prefer to have a harness to make it feel more stable. I’ve yet to try the chainsaw but have bought some oil and if it’s as good as the hedge trimmer I’ll be happy.

1 September 2025
Rated 1 out of 5 stars

Abysmal company

Abysmal company. Never answers the phone, have returned an item and still yet to receive a credit. Also received an email today asking me to leave feedback for them....amazing, surprise surprise an error message comes up for anything below 4 stars....nice try Netta....ill leave my review on here instead. Avoid at all cost!!

18 September 2025
Unprompted review
Rated 5 out of 5 stars

Still awaiting itss first use!

Have not had a chance to use this hedge trimmer so far due to weather! However, it arrived well packed with clear instructions. Only assembly required was very simple fixing of a hand guard which took one minute. Looking forward to using it.

8 September 2025
Rated 5 out of 5 stars

My friend has one and she highly…

My friend has one and she highly recommended it to me,I got a loan of it ,could not believe how light it is . I ordered one for myself ,excellent hedge trimmer ,also the battery last an hour,I have now ordered a spare battery.Would highly recommend it.

20 August 2025

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