Nere Travel Reviews 

632
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 225 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and the wonderful product quality, noting that the luggage and bags feel sturdy, look luxurious, and feature convenient compartments for daily travel. People also mention that the online ordering process is smooth and intuitive, making shopping a very pleasant experience. Some reviewers were not happy with the customer service, mentioning that they received no response to their emails when trying to resolve issues or handle returns. A few consumers also experienced frustrating delivery problems with couriers or received incorrect or missing items.

What people talk about most

Product

Users describe positive interactions with product, highlighting high quality, great colors, and practical... See more

Delivery service

People report positive experiences with delivery_service, expressing general satisfaction with fast shipping... See more

Quality

Reviewers mention positive feedback about quality, praising items as well made, sturdy, and beautiful.... See more

Order

Reviewers highlight positive aspects of order processes, describing them as easy to navigate and consistently... See more

Customer service

Consumers find customer service to be ambiguous, experiencing a mix of frustration and satisfaction. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The bag I ordered, Bondi Sling Backpack was lovely, good quality and I really wanted to keep it but I hated the colour. Pink was more like a very pale lilac. I returned that one and reordered in D... See more

Rated 5 out of 5 stars

Absolutely love my Nere Travel order! I purchased the medium checked case, cabin case, passport holder and luggage tag, all matching in Orchid Pink, which is honestly the perfect colour. I haven’t use... See more

Rated 5 out of 5 stars

Purchased 2 suitcases-Venture Dual Open Cabin Suitcase in pink, Stori Medium Suitcase in mineral and a slim luggage tag in black, in the Black Friday offers. Very pleased with both cases and tag-the w... See more

Rated 5 out of 5 stars

I discovered Nere through Perkbox an employee benefits programme and managed to get a good first time discount, I’ve never looked back. I bought two pieces of luggage and way too many packing cubes. E... See more


Company details

  1. Luggage Store

Written by the company

Introducing Nere, Australia's #1 fashion travel brand. Just landed in the UK, our luggage and accessories will match any mood, crew, or adventure. Part ways with your routine and embrace possibility with Nere.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

632 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(632)

225 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Luggage set

Order arrived within 5 days. Packaged well. Fantastic set of luggage. Well made. Big easy glide wheels. I tried the case on a carpeted floor too and the case moved effortlessly x

30 January 2026
Rated 5 out of 5 stars

Fantastic cases and great service

Fantastic cases and great service! Cases were delivered very quickly, they look fab, are great quality and are amazing value for money. My friends have ordered some too! Much cheaper than some other brands and I would say much better!! Love that they come with a 10 year warranty as well!

26 January 2026
Rated 4 out of 5 stars

Yet to be tested

We purchased 2 cabin sized cases. They arrived quickly and were as advertised. They are light and run well on their wheels. I will give a full review once they have been used later this month

25 January 2026
Rated 5 out of 5 stars

Bought it early as don't need it until…

Bought it early as don't need it until later in the year, but was such a good price. Quick delivery and impressed with the quantity on power with antel and samsanite which I ve had for some time but will only know later in the year.

12 January 2026
Rated 5 out of 5 stars

So far, so Good.

So far, so good! Delivery was very fast, the suitcase was well packed, and the quality looks beautiful.
I haven’t used it yet, so I can’t fully review its performance, but I’m very much looking forward to travelling with it.

19 January 2026
Rated 5 out of 5 stars

Quality product and excellent customer service.

Easy to order. Luggage despatched in quick time. Courier however returned the suitcase to Nere without trying to deliver it! Once contacted replacement send out without delay and received without problem. Impressed with the Nere customer service.
The suitcase is perfect. Lightweight, very good quality and looks good. Just as advertised. Very pleased and would recommend.

12 January 2026
Rated 4 out of 5 stars

Nere suitcases.

Prodoct is fine but delivery awkward as it cannot be collected from a shop, it has to be delivered to your home address which was difficult to make sure that someone was in all day.

12 January 2026
Rated 5 out of 5 stars

Practical and stylish.

Bought another crossbody organiser as I was delighted with a previous purchase of this bag and a suitcase.
The quality is excellent and each piece very practical and stylish. When I saw it was on sale, I didn’t hesitate, as this bag is so useful when travelling, and a bargain.

5 January 2026
Rated 4 out of 5 stars

Roomy bag

Roomy bag with lots of pockets don't spend time finding items buried at the bottom of bag. Good quality arrived quickly. Ordered original for my daughter liked it so much Ordered one for myself used it as carry on on recent holidays it was just what I needed.

29 December 2025
Rated 5 out of 5 stars

Stori cases

I ordered the Large Stori suitcase to match a cabin bag and vanity case I already have along with some mini cases. Love the style and colour. Really like this range.
Very fast delivery and packaged well.

10 January 2026
Rated 5 out of 5 stars

What a lovely site

What a lovely site. Colours were great. Great sale as well. Fast delivery for my sale and great quality. I got a crossover travel bag. So many compartments and will be great for our trips. Thank you.

8 January 2026
Rated 5 out of 5 stars

As described

Easy to use website. Product arrived safely packed and delivered. The check in luggage is exactly as described. Seems sturdy and wheels move easily, but I have not used it for travel yet (in the near future I will be doing so) so cannot comment on its value for money or its quality.

5 January 2026

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